Testimonials

Vinothkumar Mathivanan

07 Nov, 2024
Vinothkumar Mathivanan

5 stars from Google review 5 days ago:
Leroy from PIA is one of the best real estate agent I have come across in the town , he is very genuine and provide full assistance / advice on buying the property . He provide step by step process throughout the property acquirement and give us peaceful of mind.usually property agents force us to go with mortgage broker whom they have tie up with but Leroy doesn’t force us, he leave the option to us he is very genuine. Iam very glad I found an agent like Leroy for my property acquirement

Allan Fryer

17 Oct, 2024
Allan Fryer

5 stars from Google review 5 days ago:
Marcia was an absolute delight and pleasure to deal with during the process of purchasing our new apartment in Ryde. Great communication and was always available to let us see the apartment on a number of occasions to help us make one of our most important decisions of our life. Thank you for your expertise and professionalism. 5 stars - Definitely recommend.

Supinya Khampookaew

03 Oct, 2024
Supinya Khampookaew

5 stars from Google review 5 days ago:
Praveen malhotra from PIA has been my managing agent and I am very happy with the service he provides. He is very knowledgeable and efficient at his job and able to help me with any issues I have. He is very good agent.

Dabin Haam

26 Sep, 2024
Dabin Haam

5 stars from Google review 7 days ago:
I had the opportunity to work with Mia Zhang, although I didn’t go ahead with buying a property with her, the experience has been amazing. Mia is very responsive, kind and hard working, putting an enormous time and effort to assist with the inspections and enquiries.

Ermalyn ilagan

26 Sep, 2024
Ermalyn ilagan

5 stars from Google review 18 hours ago:
This company helped us a lot in selling our unit in Ryde.
Our agent is Shirley Huang who is very professional and understand what is happening in the market. We did not worry abt anything the beginning until settle t
Many thanks to Justin Wang , CEO for the support and the rest of the team.
Thank you all and May God Bless us all ….

Ronghua Jin

19 Sep, 2024
Ronghua Jin

5 stars from Google review 7 days ago:
Coco LIU是一个非常优秀、和蔼的销售经理,工作负责,我必须点赞

Anna Hall

12 Sep, 2024
Anna Hall

5 stars from Google review 3 days ago:
Mia (Jiajing Zhang) Best agent/ consultant at PIA. I would like to thank Mia from PIA for her wonderful efforts in securing me my new home. Thank you Mia. You are a wonderful person. It is refreshing to have an agent who does the right thing by both the vendor and purchaser of a property. These agents are so hard to find. Highly recommend Mia from PIA. Thanks again. Anna

Hari Tamta

29 Aug, 2024
Hari Tamta

5 stars from Google review 7 days ago:
Transparent and professional.
We worked with Vinay on the purchase of our property and it turned out to be a great experience. Vinay was very professional, always prompt and transparent with his communication and provided us great advice based on his detailed real estate market knowledge. I could see that Vinay was working for the best interests of both the seller and the buyer.

I highly recommend you to get in touch with Vinay if you are planning to sell your property or looking to buy one in Western Sydney.

All the best Vinay and thanks for all your hard work

Amy Leahy

22 Aug, 2024
Amy Leahy

5 stars from Google review 6 days ago:
If I could give Leroy 100 stars for this review I would. Leroy has single handedly restored my faith in real estate agents. We had so many negative encounters with agents and then we met Leroy. Leory is an absolute professional. He is honest, hard working and just truely a gifted agent.The whole process of purchasing a property via Leroy and PIA has been so easy particularly as Leroy is so responsive and easy to contact. He never left us waiting and always kept up-to date with everything that was happening. He really went above and beyond and I honestly can’t recommend him enough. And if we ever sell in the future it with be Leroy & PIA

Tayyab Gill

15 Aug, 2024
Tayyab Gill

5 stars from Google review 4 days ago:
I recently had the pleasure of working with Wendy Wei when purchasing a property , and I couldn’t be happier with the experience. From start to finish, Wendy was incredibly helpful, knowledgeable, and supportive.
What truly stood out was her dedication and commitment. She was always available to answer my questions, no matter how small, and she went above and beyond to make sure everything went smoothly. Her friendly and approachable demeanor made the entire experience enjoyable and stress-free.
I highly recommend Wendy to anyone looking to buy or sell a property. Her professionalism, expertise, and genuine care for her clients make her an outstanding real estate agent.

Sairamreddy Kusukuntala

01 Aug, 2024
Sairamreddy Kusukuntala

5 stars from Google review 2 days ago:
I am thankful to Praveen Malhotra . He is best agent.
As a first home buyer he was very helpful throughout whole process from day1 to finish settlement.

Kalyan Kakumani

25 Jul, 2024
Kalyan Kakumani

5 stars from Google review 2 weeks ago:
Very highly recommend (Wendy) Ying Wei - Residential Property Manager from PIA..
Wendy is a through professional, extremely knowledgeable yet very humble and has a personal touch with her clientele which makes her standout & shine in her profession.
Without her sincere commitment & dedication -we would not have found our place !
Stumbled upon Wendy purely by chance mid- 2023, while on our quest to find a place near to our workplace.. somehow this did not work out (purely due to our personal circumstances).
Wendy followed us up early this year and took all the responsibilities from zeroing in a property, to looking after all the associated departments in finalising the deal by adhering to all the deadlines and making sure we secure the property that we liked the most..
Will definitely look up to Wendy's services in near future and also highly recommend Wendy to anyone who is looking for a property in Sydney metropolitan area.
Thank you Wendy & team
Kalyan

Sachida Reddy

27 Jun, 2024
Sachida Reddy

5 stars from Google review 4 days ago:
Leroy Magee, from PIA has been very helpful in securing a property, my partner and I, recently purchased. The journey wasn't easy at all but Leroy was together with us in every step to help and guide. He has showed alot of dedication to us as his customer and was always on the call or able to meet up at short notices to discuss the processes involved. We thank Leroy for his time and effort and wish him more success in future!

Fernanda Oliveira

23 May, 2024
Fernanda Oliveira

5 stars from Google review 15 hours ago:
Shirley Huang is a good and professional agent.

Elvis Njoku

18 May, 2024
Elvis Njoku

5 stars from Google review:
Leroy is an incredible agent who exceeded all our expectations. His communication skills are outstanding, always providing speedy responses and proactively addressing our needs. Leroy is not only a great facilitator but also a genuinely wonderful person. He went above and beyond to ensure everything went smoothly. We are immensely grateful for Leroy, the relationship we built, and his expert guidance throughout the process. For anyone in need of an exceptional agent, Leroy is the go-to person. Highly recommended!

Anthony Sin

08 May, 2024
Anthony Sin

5 stars from Google review 12 hours ago:
Thank you Suzanna for your assistance for my family. Very straight forward and smooth service.

Vivien CHAN

08 May, 2022
Vivien CHAN

5 stars from Google review
I have an investment property in Parramatta. It was difficult to find a good property manager till I met Alex Chiu in PIA.
Alex is efficient, reliable and trustworthy. His professionalism exceeds my expectations. With him looking after my property, I feel stress free.
I highly recommend Alex Chiu and his team.

magsJ Wang

06 May, 2022
magsJ Wang

5 stars from Google review
My experience in dealing with Coco Liu in property sales has been so professional and remarkable. She’s able to achieve a very speedy turn over, while being warm and approachable the entire time. I would highly recommend her to everyone.

wang qin

06 May, 2022
wang qin

5 stars from Google review
Reliable, responsive selling agent, Coco Liu. We are very happy abt the highly professional service Coco provided to sell our property. She has wide experience of the property market, and helped us to sell the property efficiently.

Katrina Lee

01 May, 2022
Katrina Lee

Outstanding experience from start to finish, selling my property with PIA. Thank you Richard Liu!

Vnessa Bui

21 Apr, 2022
Vnessa Bui

5 stars from Google review
I have rented and purchased properties with the help of this company and they are extremely professional. Mia has been the absolutely most helpful and genuine agent I have ever spoken to and worked with. Mia has not only taught me so much but has gone above and beyond to help me with me and my family's property investment journey. I highly recommend both new comers and existing property investors to work with Mia as she always listens and help you get exactly what you are seeking and will help you every step of the way!

Ajay Sharma

13 Jan, 2022
Ajay Sharma

5 stars from Google review 38 weeks ago
My journey with PIA began early 2021 when I was recommended to the amazing Gerry Chen! Gerry believed in me from the very start and took me under his wing to guide me with his master expertise of investing in the property market! Thank you to PIA, and especially Gerry for guiding me in purchasing my first property and supporting me as a mentor and friend during this process!

Li Chen

13 Jan, 2022
Li Chen

5 stars from Google review 38 weeks ago
Sold my property within three weeks with very good price. PIA is very professional and efficient. Thanks Kelvin and Judy for your hard work. I will definitely recommend to use PIA as your selling agent.

Win Sandar

12 Jan, 2022
Win Sandar

5 stars from Google review 25 weeks ago
Thank you, PIA Group, for helping me to purchase a property. Luck Lee, our consultant and he did the best service for us. He is exceptionally patient, listens and understands other perspectives and is very professional. Thank you for everything.

Myo Zaw Htet

12 Jan, 2022
Myo Zaw Htet

5 stars from Google review 25 weeks ago
We had a great experience with PIA all in one service. We are fortunate to be able to consult with Luke Lee to buy a house. Luke Lee always helps and answer all my questions patiently. Luke Lee is very friendly, professional, quick in response and always on time. Thank you, PIA team, especially Luke Lee.

fei teng

12 Jan, 2022
fei teng

5 stars from Google review 28 weeks ago
I would like to appreciate both Gerry Chen (my sales agent) and Sophia Xu (my leasing agent) for their great and professional service from PIA. Strongly recommended.

saturday studio

12 Jan, 2022
 saturday studio

5 stars from Google review 29 weeks ago
Sophia is the best agent.. very helpful.. thank you.

Fang Faye

12 Jan, 2022
Fang Faye

5 stars from Goole review 30 weeks ago
Ms Lucy Wang is the best agent I have ever met. She is professional, very helpful. She genuinely cares for her customers. It is a pleasure to do business with her. Highly recommend!

Jessie Chan

12 Jan, 2022
 Jessie Chan

5 stars from Google review 31 weeks ago
There are many things I don’t understand when buying a house for the first time. Thank you Lucy Wang for your careful and professional explanation. If I have any questions, Lucy will reply to me as soon as possible. Thank you Lucy for letting me buy my first house successfully. Your service is superb. Thank you.

Ahmad Hamidi

12 Jan, 2022
Ahmad Hamidi

5 stars from Google review 32 weeks ago
I had the privilege of working with Mia Zhang. She is an exceptional agent who worked with us ever step of the way until settlement. She went above and beyond. Highly recommend PIA and specifically Mia Zhang. Thank you for all your hard work and for your support Mia Zhang.

Hussin Ali

12 Jan, 2022
Hussin Ali

5 stars from Google review 32 weeks ago
It was an amazing experience with Mia Zhang at PIA. She was very professional and knowledgeable, and she is trying to help me to buy my own property with the right advices . Thank you so much

Sophie Li

12 Jan, 2022
Sophie Li

5 stars from Google review 32 weeks ago
Special thanks so Lucy Wang, she has gone above and beyond in providing the ultimate customer service in helping my buying new investment property and renting existing one out. She is extremely patient and very prompt in her communications with me. I am so glad to have come across her. Highly recommended.

Cathy Wang

12 Jan, 2022
Cathy Wang

5 stars from Google review 32 weeks ago
It was an amzazing experience with Lucy Wang at PIA. She was very professional and knowledgeable. She answered all my questions and gave me good references. I got the settlement way earlier than expected. She helped me save a lot of trouble and upon that, saving money as well. She is a down-to-the-point person, never waste time. The service I received was the best. I strongly recommend Lucy and PIA.

nura lungjung

12 Jan, 2022
nura lungjung

5 stars from Google review 35 weeks ago
Mr. Luke Lee does friendly, very patient, understands and good customer service. Sometimes shared his experiences, it was very helpful for us. We truly appreciates it.

marlaena peter kitione

11 Jan, 2022
marlaena peter kitione

5 stars from Google review 19 weeks ago
We had a wonderful agent Wendy who is amazing and would help us with any questions we had any time of day. Even afterwards, the follow-up is just amazing. Can't fault them at all. Guided us through every step of the way and made our dreams happen.

Simon Sophia

11 Jan, 2022
Simon Sophia

5 stars from Google review 20 weeks ago
Excellent and Professional service by the PIA team. Kris Fan Guo the Sales Consultant was very supportive during the apartment inspection and contract stage. Massimo Facci the Portfolio Manager for the property was very professional, responsive in accommodating our requests. He has provided us outstanding service during the renewals and makes our stay feel comfortable at home.

WENYUAN WU

11 Jan, 2022
WENYUAN WU

5 stars from Google review 16 weeks ago
I highly recommend rental agents Mia and Jimmy and the property manager Leon of PIA. Their team can quickly respond to the requirements of owners. They have keen insight into the rental market that let my property be leased so quick. Rental management and services are also well. They can make a detailed report for the house before renting and help the owner solve some problems, such as returning keys and collecting mail. In a word, they are a very professional team. I appreciate their service.

Melissa Besley

10 Jan, 2022
Melissa Besley

5 stars from Google review 7 weeks ago
Suzanna was amazing! She was very professional and also very warm. No question was too much, she was very polite and quick to respond. Our application process was great and they were very understanding with us having to give 3 weeks notice in our current rental. The property was very clean and smelt nice when we inspected, and was not different when we moved in. The whole process was very easy and positive. Thank you so much Suzanna and we look forward to working with George :)

Lim Hien

10 Jan, 2022
Lim Hien

5 stars from Google review 5 weeks ago
I would like to say thank you to Circle Liu for her great service on helping me on finding our first home.

Jack Lang

10 Jan, 2022
Jack Lang

5 stars from Google review
Circle Liu has been wonderful to deal with. Her genuine, friendly personality was a pleasure to work together. She was honest, reliable and punctual. I highly recommend Circle Liu to assist for your one stop real estate needs

Joseph Osei

01 Dec, 2021
Joseph Osei

5 stars from google review
I worked with Lucy Wang and Emmanuel Adjei about investing. They helped me to find the best strategies forward to help in me my peppery journey. Best team best people.

S D

30 Dec, 2020
S D

5 stars from Google review
PIA really helped me with my first apartment. Gerry Chen was professional, helpful and knowledgeable. He helped me with every step of my purchase. You will be on great hands.

Aadi Ganesan

30 Nov, 2020
Aadi Ganesan

5 stars from Google review
Gerry Chen, my contact in PIA has been so patient and has taught me so much about investing and the mindset required to reach my financial goals. I’ve been taking my time before making a decision where and how to invest. I haven’t made a decision yet but Gerry has been very supportive as I explore all the avenues even the options which will not benefit him personally! I have sent friends to him to GET EDUCATED at the very least. He’s great. The best first step you can make, in my opinion.

Matthew Mac

28 Nov, 2020
Matthew Mac

Cindy Qu has offered an extremely professional service. Could not recommend her more, very helpful and informative. Made the whole process simple and worry-fee.

Natalie “nmmac” Mac

26 Nov, 2020
Natalie “nmmac” Mac

5 stars from google review
I couldn't recommend PIA enough. I have had such a positive experience purchasing my first investment property. A special mention to Cindy Qu who has guided me every step of the way.

Sarah Wu

25 Nov, 2020
Sarah Wu

5 stars from Google review
I highly recommend Cindy Qu to anyone that is buying property. She has done amazing job in helping me and my family with finding property to buy, she is very considerate, understanding, professional and responsible.

cao doris

23 Nov, 2020
cao doris

5 stars from google review
(Translated by Google) I have known Jonathan Wang for several years, he is the most patient and responsible person I have ever met. No matter what the problem is, he will actively respond in the first time. I also actively helped deal with the problems encountered after six months of buying a house, and gave many professional opinions. Always consider the customer from the perspective of the customer. In short, I am very grateful to him for letting me own the first house in my life. (Original) 认识Jonathan Wang 已经有几年了,他是我目前见过最有耐心最负责任的人。无论什么问题都会在他第一时间范围内积极给予回应。买房半年后后遇到的问题也积极帮忙处理,给出很多专业的意见。总是站在客户的角度提客户着想。总之,很感激他让我拥有了人生第一套房子。

Ronald C

17 Nov, 2020
Ronald C

5 stars from Google review
Me and my wife are very happy with PIA services. We would like to thank PIA particularly Leon Lu and Allan Zhong. They are very friendly, supportive and guided us every step of the way. Leon have provided excellent service, good communications and responds quickly on all our questions and concerns. My family highly recommends PIA and their team !

Ronald C

17 Nov, 2020
Ronald C

5 stars from Google review
Me and my wife are very happy with PIA services. We would like to thank PIA particularly Leon Lu and Allan Zhong. They are very friendly, supportive and guided us every step of the way. Leon have provided excellent service, good communications and responds quickly on all our questions and concerns. My family highly recommends PIA and their team !

Gina He

17 Nov, 2020
Gina He

5 stars from Google review
I purchased an investment property with PIA last year, Brian and Vivienne provided the best customer services; their integrity and profession really impressed me and earned my trust. Even till now, they have always been following up with the management of the property I purchased.

Deepak SHAH

16 Nov, 2020
Deepak SHAH

5 stars from Google review
Simon Zhangpeng and Jeff guo, thanks for you all prompt service.

hong jie chang

06 Nov, 2020
hong jie chang

5 stars from Google review
I would highly recommend Jonathan Wang to all of my friends as he is very easy to communicate with and always willing to help with any questions i needed to ask. He is a professional and very helpful agent with good knowledge.

Maggie Ming

02 Nov, 2020
Maggie Ming

5 stars from Google review
As a property investor, what are you looking for? - - - the reliable and customer-centric mindset property agent who can think about what you need, putting client's interest in front. I'm lucky enough to meet Jane Huang. Her incredible support made my property buying journey is delightful. Jane is so knowledgeable and responsible. If you want to buy your dream property regardless of for own stay to the investment objective, Jane will help you to archive what you need. Highly recommend. Now, I'm looking forward to seeing the service of property management part of the PIA. I hope my property manager will exceed my expectation, too.

Yonghui Li

28 Oct, 2020
Yonghui Li

5 stars from google review
I have been settled two properties for invest in last year. I got same rental During COVID-19 . This is thanks to the PIA's three year rental guarantee. And thank you so much Jonathan Wang for introducing me to PIA.

loan info department

09 Sep, 2020
loan info department

5 stars from Google review
very good service and great business skills

Anbu M

03 Sep, 2020
Anbu M

5-star from Google review
PIA was my first agent in Sydney. When i told my colleagues, there were not lot of positive feedbacks and i was worried. But my perspective changed during my stay. My complaints were rectified then and there. Ivy Cai was my property manager and very professional. It was her services that changed my view about PIA and my eagerness to associate with PIA in future. Thanks to IVY.

jiyaudeen Meerasa

03 Sep, 2020
jiyaudeen Meerasa

5-stars from Google review
Ivy Cai is excellent estate agent. Many more I can say about her, very good communication skills and good personality and knowledgeable person and she would answer all our queries as soon as possible.

Sivambihai Manickam

06 Aug, 2020
Sivambihai Manickam

5-star
Hi recently I have purchased a unit from the Property Investors Alliance, Monica George Diju was very helpful and information. She guided me at every step towards purchasing. Over all I had wonderful experience. Keep up the good work team.

Shorty M.

15 Jul, 2020
Shorty M.

5-star review received.
Fantastic PIA Sales Service.
Had brilliant experience with PIA Sales Representative, Annie Rogers. Kept constant communication, found a fantastic property & we are very happy with our brand new purchase. Thank you for everything Annie From PIA

Guohuang QIU

06 Jul, 2020
Guohuang QIU

敬愛的 Justin 平安:
您好。在疫情當下,經濟嚴重受到影響而衰退之時,願主特別恩待您在最壞的時刻,經歷到上帝最美善的安排,扭轉您的事業、家庭及個人的規劃。

今天是我們一家搬遷入住 Jordan Spring的一週年。兩年多前第一次接觸貴公司房地產業的弟兄姊妹,腦海中從未想過藉著他們購買一個產業,因為自知之明,靠微薄的及單一的收入,擁有一棟房子只是可想但不可求的夢想。隨著年齡的增長,也已經作好申請政府公房的打算,卻沒有想到上帝有美好的安排。非常感謝您的支持及呂珂的幫助,讓我們擁有一間安居的溫室。特別在疫情期間,這間住處真的提供我們安定感,也給予我在 work from home 時有一間安靜及專注的辦公室。

這兩多年來,在教會的服事及個人的家庭,都面對巨大的變化,需要很大幅度的調適。若不是上帝天上恩典的托住,家人在身邊的扶持,以一個過了一甲子的我,在身心靈層層壓力之下,真不曉得如何跨越。在這一段非常動盪不安的時期,不管外面的風多強雨多大,回到Jordan Spring的安樂窩,就可以暫時讓心靈喘一口氣。所以,每一次感恩的時候,我都提醒家人,千萬不能忘記在 PIA 的生命貴人。

Gevorg Manaseryan

22 Jun, 2020
Gevorg Manaseryan

5-star Goggle Review
I would like to express my gratitude to Jolia Tan for outstanding service and support from the day one. It was absolute pleasure doing business with Jolia. All you need to do is explain your needs and price range and the rest will be taken care of by Jolia. She is professional, very responsive and responsible. She always delivers on her promise and on time. Well done Jolia. Thanks again.
Gevorg Manaseryan from Google review

Veronica Raj

01 May, 2020
Veronica Raj

5 stars from google review
Attended a seminar with Justin Wang. Very inspirational and thought provoking

Ankita Chaubey

02 Feb, 2020
Ankita Chaubey

5 stars from Google review
I had a very good experience with PIA agents Kirk Lu and Brian Mclaughlin. Their guidance and support immensely helped me understand the different processes involved in buying my first home in Sydney. They patiently answered all my queries. I would definitely recommend working with these guys if you are looking to buy a house or just need any kind of guidance in the property market.

Sandeep SK

01 Dec, 2019
Sandeep SK

5 stars from Google review
I would definitely recommend PIA property. I would also Thank Mr Alex Chou (Consultant) for his a great commitment towards the work and sheer professionalism.

Peter Stavropoulos

22 Nov, 2019
Peter Stavropoulos

5 stars from Google review
I have been dealing with Kirk Lu and Brian McLaughlin of The Property Investors Alliance in the purchase of an apartment and I have found them to be very genuine. Their desire to be of help and their sincerity to achieve the best possible outcome for me is what moved me to write this review. Thanks Kirk & Brian.

Lih-Min Cheng

30 Oct, 2019
Lih-Min Cheng

Appreciation from Lih-Min Cheng

Hello Justin
My name is Lih-Min Cheng, I have just purchased & settled above mentioned unit in Mascot.
I am writing to express my sincere appreciation for your efforts in helping me settle this unit.
The original deadline for settlement is on 09/Sep, however due to unexpected last minutes loan declined we could only commence 2nd application after 9/9, as a result of significant delay I settled the unit on date of 24th/Oct. You & your team including my sales David Chiang have made tremendous efforts to help keep the rebate for me from the developer, also I ended up being very lucky that the developer did not charge us for any interest penalty.
Myself & our family are all very happy & satisfied with the services/efforts/support from your team & David, we will continue our support to your company & sales when it comes to any opportunity in all future.
Thank you very much
Best regards
Lih-Min Cheng

Qinqin Jiang

30 Jul, 2018
Qinqin Jiang

I would like to take the chance to express my deep appreciation to my property manager Will Guo, for his wonderful work in magaging my property in Hurstville.

Will started to look after my property from the beginning of this year. Unfortunately, the tenant he got was a tough one, to everyone’s surprise.

Will took the challenge and managed the tenant effectively. When tenant asked to fix this fix that, he always offered a good option to both cater tenant’s requirement, and save owner cost.

When tenant noticed to terminate the contract before the 6 month of contract term, due to personal circumstance change, he tried his best to get new tenant in almost immediately, to minimize owner’s lost, and help tenant to go through the personal hard time.

Will is the most committed and intelligent real estate agent I have been dealing with. I believe your company will be booming if every staff is with the same working standard as Will.


Shirley Gan

24 May, 2018
Shirley Gan

My mother and I have purchased 5 properties through PIA over the last few years and I just want to firstly say thank you for creating a company that allowed us to achieve this.
Secondly, I am writing to commend one of your valuable employees, Phillip Ng.
I have dealt with many consultants (Senior Partners, Mortgage Brokers, Property Managers etc) during my time as a customer with PIA but Phillip really is one of the best consultants I have encountered in your company.

I first met Phillip at a Strata meeting where Phillip mediated a difficult interaction between the owners and a Strata Corporation. Phillip was outstanding during this meeting. He handled himself professionally and was able to facilitate the difficult conversations in a constructive way where both sides were heard and given a fair voice.

My next interaction with Phillip was due to some unfortunate situations and we needed help to manage our tenants out of our property. This was a long and stressful process but Phillip was extremely helpful, responsive and compassionate to our needs.

Phillip helped us immensely by being proactive and resourceful. He was able to resolve a complex situation respectfully and really went above and beyond to help us. He worked across different teams in PIA to resolve our problem and represented PIA to the highest standards. If it wasn't for Phillip we would have definitely taken all of our portfolio out of PIA.

Thank you again Phillip for all your help.

Tina Zhou

29 Aug, 2017
Tina Zhou

从去年下半年到今年初,对于海外买家贷款的大变动时时刻刻牵动着每一个人的心。
从公司层面的努力,到客户的理解和配合,很多事情似乎面对着滔天骇浪却最终平安解决。

这个过程中,需要感谢太多的人@all

其中,面对新的贷款产品和申请程序,特别感谢Cyndi Cai, Becky Ma,Emma Bai这三位同事的耐心细心付出,在协助客户准备贷款方面,起到了非常重要的作用。

她们配合Sales一起耐心解释贷款产品的政策和要求,不失安慰理解,又要坚持原则,急客户之所急。有时面对客户的焦虑和不理解,她们总是反复耐心解释,经常把委屈留给自己承担。

她们开朗、单纯、好学的性格,给客户留下深刻的印象,也让客户进一步体验,在PIA这个平台上,我们同样会遇到困难,但是,不论是销售人员,还是贷款,BM,SD,PM的同事。。。大家都能同心,面对问题、解决问题。。。我们的投资盟友不孤单!有帮助!

John Yan

29 Aug, 2017
John Yan

Happy PIA Landlord "Recognition Letter to Bryan Xu and PIA"

I have 2 properties under Bryan's management. Bryan has been looking after these 2 properties for a long time and he always provides high standard services which I appreciate a lot. Recently one of my properties in Castle Hill was damaged by a hail storm in Feb. After being advised of the situation, I took the matter to my insurance company (I manage insurance myself). However it turned out to be a painstaking ordeal since the insurance's assigned assessor provided a report which didn't reflect the actual facts. I took the matter seriously to fight against the company for my right. During this course, Bryan has assisted me in a lot of ways.

Long story short, I ended up having my case endorsed by the insurance company and they agreed to settle my claims. I'd like to say thank you to PIA and Bryan in particular. Without your help, I would still be in a mess. I've been with PIA for 8 years now and PIA has always given me peace of mind in managing my properties. So thank you again!

Brian

29 Aug, 2017
Brian

Happy PIA owner "...PIA settlement department did a terrific job"

I am always very sceptical about the so called after sale services boasted by real-estate agencies, especially for off-the-plan purchases. To me, they only have one goal and one goal in mind - get your to sign the contract as fast as they can. To my surprise, Rayne and her team at PIA settlement department did a terrific job at assisting us in basically every aspect of property settlement. There was an instance not long ago that Rayne had to work with a developer to postpone our settlement simply because she deemed the unit was not ready and not in any way close to pass their QA. In another unfortunate instance, we have had an on-going issue with another developer for almost 9 months. ... In my opinion, the settlement team at PIA has demonstrated their capacity and professionalism over the past year. I am happy and feel fortunate to have them standing behind me on very settlement

Tracy Xing

29 Mar, 2017
Tracy Xing

你们好!感谢你们的辛苦工作,以及以客户利益为第一的服务宗旨和态度。也很感谢你们为保障客户的利益所付出的努力和认真负责工作态度。

一个人身在海外,基于朋友的介绍和强烈建议,以及对同时中国同袍的信任,选择相信PIA公司并从你们公司买房子。

在这期间,由于澳洲政府政策的改变,银行对于海外人士贷款的收紧,导致我一度信心受挫,想要放弃。但是因为你们的帮助和鼓励,帮我找到了能够贷款的基金,使我没有蒙受到任何的损失,顺利的成交,拿下了这套房子。我心里真的非常感谢你们公司,也很感激PIA公司每一个帮助过我的人。

其次,由于房子马上就要成交,贷款的时间比较紧张,所以导致你们加班帮我准备所有的贷款材料,使我能够尽快申请贷款。从一开始准备材料到审批结束,只用了2周左右的时间就能够让我收到贷款合同,这真的让我非常的感谢你们,同时我也很佩服你们的工作效率,并且PIA公司真的也让我感受到了你们以客户利益为第一的态度。

还有一个让我想要着重感谢的人是Justin先生,由于我的贷款正式审批下来,签完合同的时间已经过了开发商规定的交房日期。按道理来讲我是需要交付一定的滞纳金的,但是由于Justin先生的帮助,帮我减免很大一部分的滞纳金费用。这真的让我非常感动和感激。也再一次让我看到了PIA公司为保障每一个客户的利益所付出的辛苦努力,和用心帮助客户的认真。

再次感谢!

此致,
敬礼

李雁北

23 Feb, 2017
李雁北

您好!2012年10月份,通过朋友介绍认识与您相识,我在您的帮助下购买了位于North Rocks的一套房屋。

自2016年3月份开始,您开始为了我们华人银行贷款事宜准备材料。后澳洲政策发生改变,自2016年6月份开始澳洲银行停止对华人贷款,您又开始协助我从大华银行办理贷款,期间,我面临着合同解除的风险,您又及时与开发商协商,成功延长了付款期限,而且进行了二次延长。

真正体现了为华人服务的理念。即便是我的损失与您无任何关系,您也无需对逾期付款承担任何责任,但是您为了减少我们这些华人购房人的损失,努力的与银行、开发商协商,最大限度的维护了我们华人的利益,经过几个月的努力,我成功从大华银行获得贷款,按照约定与开发商完成了交易,开发商将房屋交付于我。此后的物业租赁管理也是账目清晰,令人信服。

对于您的帮助,我深表谢意。如果没有您不分日夜的帮助与指导,我可能无法成功的完成购房交易。

在此,特别祝愿您身体健康,工作顺利!

John

10 Dec, 2016
John

Happy PIA Client "..PIA because of the help they recently gave my son's fiancee and me..."

"I wanted to write a positive review about PIA because of the help they, recently, gave my son's fiancee and me. It was a difficult situation for us and the management and staff responded in a very positive and professional...This company is worth supporting.
"

Jackie

17 Oct, 2016
Jackie

Happy PIA Home Owner "... [Hermas was] incredibly helpful and efficient .. I would highly commend him on his work"

"We have bought a property in Pemberton St Botany. There were a couple of issues we had before and after we moved in. Hermus (QA) came out and met with me. He fixed what he could and very attentively emailed the builder regarding other issues. He was incredibly helpful and efficient and has continued to follow up on my issues. I was very appreciative of this assistance as it is very stressful moving into a new place. He has been very polite and respectful and I would highly commend him on his work.
Thank you Hermus
Kind regards,
Jackie
"

Renzo Tyler

14 Nov, 2024
Renzo Tyler

5 stars from Google review yesterday:
The process was super fast, and Tony Wang made everything easier and quicker for us.

Cesar Zamora

14 Nov, 2024
Cesar Zamora

5 stars from Google review yesterday:
I had a wonderful experience with Masy at PIA! As it was my first time in Australia, I was a bit nervous, but Masy made the entire process so smooth and easy. She was incredibly patient, took the time to explain everything, and answered all my questions. I truly felt supported every step of the way. Highly recommend her assistance!

Muhammad Khan

14 Nov, 2024
Muhammad Khan

5 stars from Google review 23 hours ago:
I had an amazing experience with the Massy ma! The customer service was top-notch, and the property exceeded my expectations. I highly recommend them to anyone looking for rent or buy and excellent service.” thanks Massy ma

Debaraj Mahanto

14 Nov, 2024
Debaraj Mahanto

5 stars from Google review 12 hours ago:
Hi Masy, Thanks a lot for making this a pleasant experience. Right from property inspection to rental bond signing.

Amirkhan Yussup

31 Oct, 2024
Amirkhan Yussup

5 stars from Google review 6 days ago:
Very good service. Thanks to Shirley Huang

Yama Ahmady

31 Oct, 2024
Yama Ahmady

5 stars from Google review 3 days ago:
Thank you, PIA. I greatly appreciate the excellent service. Masy (Siying Ma) demonstrated exceptional professionalism. I am truly grateful for that. The move-in process and everything related to the property were well organized. Thank you!

Yuk Poon

31 Oct, 2024
Yuk Poon

5 stars from Google review 3 days ago:
Tom & Rain really helpful and fast action, appreciated

Yuk Poon

31 Oct, 2024
Yuk Poon

5 stars from Google review 3 days ago:
Tom & Rain really helpful and fast action, appreciated

Dulce Zamora

31 Oct, 2024
Dulce Zamora

5 stars from Google review 11 hours ago:
Sophia is very helpful and explained to us very well about the contract and contact person for any issue in the property. Sophia is very easy to deal with.

Dewa Ayu Eka Purnami Dewi

24 Oct, 2024
Dewa  Ayu Eka Purnami Dewi

5 stars from Google review 6 days ago:
Tom is really nice and helpful. I always get quick reply on my email and really clear with everything.

Kumaresan Muniappan

24 Oct, 2024
Kumaresan Muniappan

5 stars from Google review 6 days ago:
Masy provided very good support.

Morez Mokarami

24 Oct, 2024
Morez Mokarami

5 stars from Google review 3 days ago:
Good property management services, Yolanda was my property manager and was always responsive and helpful. I had a hassle free stay.

Ali Onal

24 Oct, 2024
Ali Onal

5 stars from Google review 2 days ago:
I found Shirley Huang very professional and attentive. Shirley guided me through the entire process. It was very seemless. I can happily refer Shirley to my friends.

Jayachandran G

24 Oct, 2024
Jayachandran G

5 stars from Google review 2 days ago:
Masy Ma - I wanted to take a moment to express my sincere thanks for your prompt and efficient action in processing my application for the new unit. This is the second time, I have had the pleasure of working with you, and once again, you made the process smooth and stress-free. I deeply appreciate your help and I am grateful for your support. Thanks again Masy Ma.

Mahyar Jafar Kazemi

17 Oct, 2024
Mahyar Jafar Kazemi

5 stars from Google review 2 days ago:
I would say that Masy who is the leasing manager is one of the most professional managers that I have ever seen. Thanks

Mamita Lama

17 Oct, 2024
Mamita Lama

5 stars from Google review 5 days ago:
Recently, i got my rental property from PIA. It was quick and happy with the service provided by Masy Ma.

Roisin McGonnell

10 Oct, 2024
Roisin McGonnell

5 stars from Google review 6 days ago:
I’ve been dealing with Sophia the last few days, she has set me up with an amazing apartment. Sophia has made my experience super easy and sufficient. Thank you for being so fabulous!!

Valentina Saenz

10 Oct, 2024
Valentina Saenz

5 stars from Google review 6 days ago:
I had great experience with Shirley. She made the entire process smooth and stress-free, guiding me through each step. I highly recommend her to anyone looking for an apartment!

Mandy

10 Oct, 2024
Mandy

5 stars from Google review 5 days ago:
We had an absolutely fabulous experience working with Masy Ma during our rental process! She was incredibly patient, answering all of our questions with care and detail. Masy guided us through both an online and onsite inspection, ensuring we had all the information we needed to make the right decision. Her kindness and professionalism really stood out, especially when addressing any doubts we had. Thanks to her, we were able to smoothly apply for our dream residency. We can't recommend Masy enough – her service is truly outstanding!

K

10 Oct, 2024
K

5 stars from Google review17 hours ago:
Very professional service Sophia, 100% come back, Thank You

Karrarali A

03 Oct, 2024
Karrarali A

5 stars from Google review 6 days ago:
Great experience taking my first lease in Australia. Special thanks to my property manager Tony Wang and Suzanna Ng, they have been very responsive, friendly, thorough in explaining each step of the process, and have always kept the communication flowing keeping me always updated.

Karrarali A

03 Oct, 2024
Karrarali A

5 stars from Google review 6 days ago:
Great experience taking my first lease in Australia. Special thanks to my property manager Tony Wang and Suzanna Ng, they have been very responsive, friendly, thorough in explaining each step of the process, and have always kept the communication flowing keeping me always updated.

Hamed Ishbeytah

26 Sep, 2024
Hamed Ishbeytah

5 stars from Google review 16 hours ago:
Masy was the best agent I dealt with. She is very supportive and professional. She was answering our questions promptly and our leasing process was very smooth.

Rajat Paul

26 Sep, 2024
Rajat Paul

5 stars from Google review 4 days ago:
Masy Ma from PIA is highly recommended as she has helped me immensely to get my new apartment. She made sure the signing of the lease agreement was smooth. She thoroughly explained me all the details and what actions needed to be taken from my end. I'm extremely happy with their service.

Arun Gopi

19 Sep, 2024
Arun Gopi

5 stars from Google review 4 hours ago:
We recently moved into a 2-bedroom apartment with the help of (Masy) Siying Ma, and the experience was nothing short of fantastic! The apartment met all of our requirements, and Masy went above and beyond to ensure everything went smoothly from start to finish. She was incredibly responsive, helpful, and made the entire process feel effortless.

The lease signing process at PIA was completely hassle-free, and Masy took the time to explain every detail, ensuring we were fully informed and comfortable. We couldn't have asked for a better experience, and we highly recommend both Masy and the team at PIA for anyone looking for a seamless and enjoyable rental process!

Olimjon Nurmukhamedov

19 Sep, 2024
Olimjon Nurmukhamedov

5 stars from Google review 2 days ago:
It has been a pleasure staying in one of your properties. Also, I should say, have one of the best properties I stayed.

You have been doing great job and providing best service.

They also been fair at the end of the lease.

Looking forward to cooperating in the future if a chance comes through.

Utami Ningsih

19 Sep, 2024
Utami Ningsih

5 stars from Google review 5 days ago:
Great service, Sophia from PIA was really helpful with our application. Highly recommend.

Ester Oktavia

19 Sep, 2024
Ester Oktavia

5 stars from Google review 6 days ago:
Sophia from PIA has been really helpful with our journey finding a place, she guides us through our application and helped us through out the journey. Best real estate.

James Kemp

19 Sep, 2024
James Kemp

5 stars from Google review 7 days ago:
Sophia excellent service I have known Sophia a short time I myself have been in the real estate business myself in Queensland see has outstanding 5 star service in showing property’s in south eastern Sydney very easy going and understanding your company very lucky to have a young lady like her stand up and take note thank you again 5 star service.

Pilar Radford

19 Sep, 2024
Pilar Radford

5 stars from Google review 7 days ago:
Melvin my real estate agent demonstrated exceptional skill. Communication with his team was seamless and efficient. They were always quick to respond to my queries or questions and always kept us informed at step by step process. Their proactive approach ensured that we never felt out of the loop and made the entire experience smooth and hassle free.
Thank you Melvin for making our rental experience a great one.

Nay & B Frazer

12 Sep, 2024
Nay & B Frazer

5 stars from Google review 6 days ago:

Masy Ma was a pleasure to work with. She was always kind, cheerful, and informative, even when managing a busy schedule. Whenever we didn’t secure a property, she quickly presented us with great alternatives that matched our preferences.

Masy also took the time to explain our lease agreement in detail, answering all our questions thoroughly. We appreciate her professionalism and wish her continued success with all her future clients!

Ricky Evangelista

12 Sep, 2024
Ricky Evangelista

5 stars from Google review 2 days ago:
Good location. Convenient and safe. Masy is very helpful and reliable. See was of great help to us. Building Manager is also very helpful and supportive.

Henrique Pacheco Guilherme

06 Sep, 2024
Henrique Pacheco Guilherme

5 stars from Google review 1 week ago:
Shirley Huang Is my Leasing manager I’m very happy with her job, I really recommend her service.

Priyanka Jha

06 Sep, 2024
Priyanka Jha

5 stars from Google review 7 days ago:
Thank you Siying Ma for going above and beyond to help me find my dream home and making the process of finding a new home a stress-free and enjoyable experience.Your hard work, patience, and dedication have not gone unnoticed and I am forever grateful.

Leila mamizadeh

06 Sep, 2024
Leila mamizadeh

5 stars from Google review 4 days ago:
Masy is a great expert in what she is doing. She was very informative and helpful.

Jeferson Silva

06 Sep, 2024
Jeferson Silva

5 stars from Google review yesterday:
Shirley Huang gave to us all support and helped me and my Wife and I to find an excellent apartment in Kogarah. ☺️

Deepesh Barmat

06 Sep, 2024
Deepesh Barmat

5 stars from Google review 6 hours ago:
Shirley Huang helped in getting us a good property on the time we needed and went out of her way to show us the property and provide keys and the agreement at a time which was comfortable to us.

Ranjit Bedi

29 Aug, 2024
Ranjit Bedi

5 stars from Google review 3 days ago:
I met Mr Brian Fang today (26/08/2024) at 14.45 hrs at the PIA Office, regarding wrong payments of Rent. He has been very patient, sympathetic, professional and kind to me. He has been very helpful in refunding the extra payments.

Savyata Adhikari

29 Aug, 2024
Savyata Adhikari

5 stars from Google review 3 days ago
I recently had the pleasure of working with Shirley Huang while inspecting my new apartment, and I couldn't be more impressed with her service. Shirley was exceptionally kind, sweet, and attentive throughout the entire process. She answered all my questions with patience and ensured that everything was taken care of promptly. Her professionalism and warm personality made the experience enjoyable and stress-free. I highly recommend Shirley to anyone looking for excellent service in real PIA. Thank you, Shirley❤️

Zvilette

29 Aug, 2024
Zvilette

5 stars from Google review 5 days ago:
Great agent, their rental units are of high standards. Masy is amazing! She is very helpful, quick to respond to calls and messages and very efficient. I can’t thank her enough for the assistance she gave me.

Saiful Islam

22 Aug, 2024
Saiful Islam

5 stars from Google review 18 hours ago:
Shirley Huang is nice and professional, patient, and answers the call all the time. Working hard, I would like to thank you for her all support.

Ishika Pikhrel

22 Aug, 2024
Ishika Pikhrel

5 stars from Google review 23 hours ago:
Masy was really good and experienced agent and helped us in different way to move in our new place. Highly appreciated and recommended for her help.

Maritza Rosales

22 Aug, 2024
Maritza Rosales

5 stars from Google review 2 days ago:
It was the best service ever. Thank you Melvin for all hour help.

Nathan Angrave

22 Aug, 2024
Nathan Angrave

5 stars from Google review 2 days ago:
Suzanna was so helpful. Taking time on her days off to let us messure up. Would definitely recommend

Mukesh Patel

22 Aug, 2024
Mukesh Patel

5 stars from Google review 4 days ago:
We had a fantastic experience working with Masy from PIA Real Estate! She was diligent, helpful, and made the entire apartment rental process smooth and stress-free. Masy ensured everything was delivered on time and went above and beyond to assist us every step of the way. Highly recommend her for anyone looking for a reliable leasing manager!

Bhupendra Jadon

22 Aug, 2024
Bhupendra Jadon

5 stars from Google review 6 days ago:
Dear Massy Ma and Tony Wang,
I wanted to take a moment to express my sincere gratitude for the outstanding service you have provided over the past year. As I move into my new 2 BHK rental property, I can confidently say that the entire process has been nothing short of amazing.

From our initial contact to the final steps of moving in, your team made everything incredibly easy and stress-free. Your professionalism, efficiency, and dedication to ensuring a smooth transition have truly set you apart.

Thank you once again for your exceptional support. I look forward to continuing our relationship and will definitely recommend your services to others.

Warm regards,
Bhupendra Jadon

Bhupendra Jadon

22 Aug, 2024
Bhupendra Jadon

5 stars from Google review 6 days ago:
Dear Massy Ma and Tony Wang,
I wanted to take a moment to express my sincere gratitude for the outstanding service you have provided over the past year. As I move into my new 2 BHK rental property, I can confidently say that the entire process has been nothing short of amazing.

From our initial contact to the final steps of moving in, your team made everything incredibly easy and stress-free. Your professionalism, efficiency, and dedication to ensuring a smooth transition have truly set you apart.

Thank you once again for your exceptional support. I look forward to continuing our relationship and will definitely recommend your services to others.

Warm regards,
Bhupendra Jadon

Jon Pierre Dela Cruz

22 Aug, 2024
Jon Pierre Dela Cruz

5 stars from Google review 7 days ago:
Thank you Shirley Huang for your quick response to all our queries. We also appreciate the efficient service provided by PIA.

Manoranjan Kumar

22 Aug, 2024
Manoranjan Kumar

5 stars from Google review 7 days ago:
Thank you, Masy, for helping us find a place that meets all our primary requirements. We appreciate your efficient and professional service

Zoran Zhang

15 Aug, 2024
Zoran Zhang

5 stars from Google review 7 days ago:
Professional company and staff. Thx Suzanna bring me a very good experience.

Galaa Ganaa

15 Aug, 2024
Galaa Ganaa

5 stars from Google review 6 days ago:
Very friendly staffs. Especially thanks to Kelvin.Helped with lease from the beginning to end. Great service.

Asif

15 Aug, 2024
Asif

5 stars from Google review 6 days ago:
I personally appreciate how easy and helpful Masy Ma is with her support of getting everything sorted in a very short period of time.
Thank you Masy Ma

Harish Ramprasad

15 Aug, 2024
Harish Ramprasad

5 stars from Google review 6 days ago:
Hello Masy, I take this opportunity to thank you for allowing us to inspect the property, once with my wife and once with both of us during the open house, After inspection too, you were cordial over the phone calls for clarifying our doubts. The process during the tenancy agreement sign was also smooth. Thank you very much for your effort. Appreciate it.

Kim Seung Dong

15 Aug, 2024
Kim Seung Dong

5 stars from Google review 4 days ago:
We’ve had a good very professional and helpful service from Masy ma

Zoloo Od

08 Aug, 2024
Zoloo Od

5 stars from Google review 2 days ago:
Many thanks to Shirley Huang for your exceptional service and support. Your professionalism, expertise, and dedication made the entire process smooth and stress-free.
Thank you for going above and beyond!

Stella Esserry

08 Aug, 2024
Stella Esserry

5 stars from Google review 3 days ago:
Very happy and helpful .. Shirley Huang is the best and recommended

Yuxin Shi

08 Aug, 2024
Yuxin Shi

5 stars from Google review 6 days ago:
(Masy) Siying Ma is the best leasing manager I've ever met. She is really responsible and experienced to all the quires we asked. She is also good at problem solving which helps us get rent the most satisfied property with friendly price. She was very professional and quick to respond. Our application process was great and going smoothly with professional instructions. We highly recommends Masy and PIA team! Appreciate for all you help:)

Rohit kandel

08 Aug, 2024
Rohit kandel

5 stars from Google review 6 days ago:
Very good, very professional and easygoing. No hassle. Shirley been amazing help.

Atul Rishav

08 Aug, 2024
Atul Rishav

5 stars from Google review 6 days ago:
I rented an apartment in Sydney with PIA and my point of contact was Masy. She was really helpful and patient and addressed all my queries. The entire onboarding was pretty smooth and stress free.
EDIT: Been staying for about a year now and all my queries and repair requests were addressed in a timely manner. Appreciate the continued support.

Alicia Manuela

08 Aug, 2024
Alicia Manuela

5 stars from Google review 6 days ago:
Sometimes it’s hard being a tenant, but so far our experience with PIA has been positive. We appreciate the prompt care taken with our maintenance concerns. Michael and his team are always polite and helpful.

Muhammad Hussnain

01 Aug, 2024
Muhammad Hussnain

5 stars from Google review 6 days ago:
Excellent Service and Professionalism
I had a great experience with PIA, and I highly recommend them. From start to finish, the service was impeccable. The staff, particularly Siying Ma, were incredibly professional and attentive to my needs. Siying Ma went above and beyond to ensure everything was handled efficiently and with care. I am thoroughly impressed with the level of service and the quality of work provided. Thank you for making this experience so positive!

Bradley Barnden

01 Aug, 2024
Bradley Barnden

5 stars from Google review 4 days ago:
Masy Ma did was quick to respond, clear & precise with information and made the transition to a new home very easy. I am very happy with my new apartment. Thank you.

Dipankar

01 Aug, 2024
Dipankar

5 stars from Google review 3 days ago:
I had a good experience with Masy, She is really helpful and able to clear my doubts. Thanks for your help and support.

Revedacs Francis Adonteng

01 Aug, 2024
Revedacs Francis Adonteng

5 stars from Google review yesterday:
I’m very excited to say Masy ma (PIA) was amazing! She made the whole process smooth and stress-free. She was incredibly professional and attentive. helped me find the perfect place and made the leasing process a breeze. I would definitely work with them again in the future.

Matheus Tahara

01 Aug, 2024
Matheus Tahara

5 stars from Google review 22 hours ago:
I recently had the pleasure of having Masy as leasing manager for the property I rented at PIA, and I can't say enough good things about the experience. From the moment I expressed interest in leasing a unit, Masy was exceptionally responsive and attentive to my needs.

Saad

25 Jul, 2024
Saad

5 stars from Google review 16 hours ago:
Tom is a great agent to work with. Very friendly, always smiling and understanding.
In this difficult rental market, Tom was really supportive and was prompt in getting through the whole application process.
Tom was very flexible and took every step to make our move as easy as possible. Not a lot of rental agents are that nice under the current climate but Tom is a true gentleman.

Cheng Peng

25 Jul, 2024
Cheng Peng

5 stars from Google review yesterday:
感谢租房中介Suzanna热情专业迅速的服务~
[Google Translation] Thanks to the rental agent Suzanna for her enthusiastic, professional and prompt service

Bibek Luitel

25 Jul, 2024
Bibek Luitel

5 stars from Google review yesterday:
Good service by agent Masy

Papaiah CH

25 Jul, 2024
Papaiah CH

5 stars from Google review 6 days ago:
Masy Ma is very friendly and helpful with my rental property. Masy Ma explains very detail and helps to understand the process.

Sree Sankar

25 Jul, 2024
Sree Sankar

( Masy )Siying Ma helped my family and me secure a rental apartment in Australia. Her friendly support and efficient handling of all documentation were invaluable, especially since we are new to the country.
Masy’s professionalism and dedication made the process seamless and stress-free. She took the time to understand our specific requirements and provided excellent guidance.

Deepa Parthiban

25 Jul, 2024
Deepa Parthiban

5 stars from Google review 1 week ago:
Masy Siying Ma has been very helpful in finding my first rental property. Thanks Masy.

Xuanling Zhong

25 Jul, 2024
Xuanling Zhong

5 stars from Google review 2 weeks ago:
I am very satisfied with the services provided by Suzanna. She is very professional and responsive. She would always call back when she receives my call. Highly recommend her to everyone that needs property advice!

Joni Su

25 Jul, 2024
Joni Su

5 stars from Google review 2 weeks ago:
Me and co-tenants have just had a wonderful rental experience thanks to our agent Suzanna.
She was helpful, responsive and ensured that our transition into our new home was smooth and easy.
Thank you for the amazing service and I would not hesitate to recommend PIA to others in the future.

Lachlan Kellen

11 Jul, 2024
Lachlan Kellen

5 stars from Google review 2 days ago:
Incredibly efficient and professional. Shirley went out of her way to accommodate my timing to both inspect the property and sign the lease. It was greatly appreciated. A very smooth process.

Anson Hon

11 Jul, 2024
Anson Hon

5 stars from Google review 3 days ago:
Thank you very much for Susanna's enthusiastic help, which helped me and my friend rent a house smoothly. Professionalism and warm-heartedness.

Hasan Zaidi

11 Jul, 2024
Hasan Zaidi

5 stars from Google review 4 days ago:
2nd experience in getting a lease through Masy and had been rock solid 5 star!

Dono Lawrenz

11 Jul, 2024
Dono Lawrenz

5 stars from Google review 6 days ago:
It was a wonderful experience with Masy from PIA on finding a rental space(1 bhk apartment) in Parramatta. She was really helpful, friendly and everything was completely transparent and smooth.

She explained everything precisely, which helped us to complete the process smoothly.

Thank you Masy.

Abhishek Talukder

11 Jul, 2024
Abhishek Talukder

5 stars from Google review 6 days ago:
Special Thanks to Masy for sorting out my new property. Credit should be given where its due.

odonchimeg batsuren

04 Jul, 2024
odonchimeg batsuren

My leasing manager Shirley Huang is very good manager. I am very happy to work with her. She is excellent and efficient person. She is good at her work.

Sandhya Shrestha

04 Jul, 2024
Sandhya Shrestha

5 stars from Google review 4 days ago:
If you're lucky enough to have Shirley from PIA you're in good hands!

Basil t Alex

04 Jul, 2024
Basil t Alex

5 stars from Google review 6 days ago:
Thank you Masy for the excellent support throughout the process.
The response, attitude and clarity from you helped me a lot.
All the best Masy & Team PIA.
regards
Basil

Anish Jain

27 Jun, 2024
Anish Jain

5 stars from Google review 6 days ago:
Melvin from PIA was my managing agent and I was very happy with the service he provided. When I ended my lease he was very helpful with the end of lease process and simplified the transition. I would definitely recommend him to anyone looking for an efficient and reliable property manager.

Sara Alnimri

27 Jun, 2024
Sara Alnimri

5 stars from Google review 3 days ago:
Masy was absolutely great, professional and very helpful.

Peter Gotsis

27 Jun, 2024
Peter Gotsis

5 stars from Google review 2 days ago:
My sister and i have been in a property under property investors alliance for approximately 1 year. Our agent Jeffrey has been fantastic with any questions or issues we have had and always provides a prompt responce when contacted. We are hoping to be able to renew our lease for another year!

Tang Linhai

27 Jun, 2024
Tang Linhai

5 stars from Google review 1 days ago:
感谢Masy在租房上面的帮助。那天碰巧是去看一套房,但在Masy基于我的需求,临近下班时间还又热情耐心地带我看了附近的几套房。最后也在Masy的帮助下,顺利地租到自己中意的房子。感谢Masy,感谢PIA。
Translated by Google Translator: I appreciate Masy's help with renting a house. That day, I happened to be viewing one property, but based on my needs, Masy enthusiastically and patiently showed me several nearby properties even though it was close to closing time. With Masy's help, I was able to smoothly rent a house that I liked. Thank you, Masy, and thank you, PIA.

Aakash Lama Gole

20 Jun, 2024
Aakash Lama Gole

5 stars from Google review 2 days ago:
Masy and Stephen provided excellent assistance with my recent rental. Their communication was both efficient and clear.

Aakash Lama Gole

20 Jun, 2024
Aakash Lama Gole

5 stars from Google review 5 days ago:
Masy and Stephen provided excellent assistance with my recent rental. Their communication was both efficient and clear.

Sammy Wannous

20 Jun, 2024
Sammy Wannous

5 stars from Google review 6 days ago:
Both Shirley and Rain have been very cooperative and quick to respond during the initial rental experience. No matter if a call is missed I can always expect a call back. Thank you for the great customer service. Looking forward to working with you further.

Sammy Wannous

20 Jun, 2024
Sammy Wannous

5 stars from Google review 6 days ago:
Both Shirley and Rain have been very cooperative and quick to respond during the initial rental experience. No matter if a call is missed I can always expect a call back. Thank you for the great customer service. Looking forward to working with you further.

Amelia Burge

07 Jun, 2024
Amelia Burge

5 stars from Google review 6 days ago:
My partner and I recently moved into our first rental, and my goodness did we have the smoothest and most informative experience thanks to Suzanna from PIA! We had contacted Suzanna about our property weeks before its inspection date via listing, and Suzanna immediately answered our enquiries and recontacted us when the property became available to inspect. The whole inspection process seemed warm and genuine with Suzanna answering every detailed question we had, showcasing her strong knowledge of the property. When we received the place, we had frequent, timely and respectful communication with Suzanna; who even went out of her way to give us an EXTRA private viewing after hours on a week day so we could measure the place!! We feel lucky to have crossed paths with such a kind, genuine and professional agent, one who has set the standards extremely high across the whole industry!!

Dliu

07 Jun, 2024
Dliu

5 stars from Google review 6 days ago:
Suzanna is an exceptional rental agent, and her extensive experience shines through in her handling of various issues for me. She's dependable, quick to respond, and maintains a high level of professionalism. I wholeheartedly recommend her and PIA to anyone in need of top-notch property management services.

Hue Su Ling

07 Jun, 2024
Hue Su Ling

5 stars from Google review 6 days ago:

I really had a great experience with Masy Ma where the whole process of leasing was just so easy. Masy Ma showed excellent communication and professionalism, she was kind enough to explain in detail by clearing my doubts. Besides that, she is prompt and responsive to my questions about the unit before and after moving in. Definitely recommend her if you are looking for a new home :)

Luis W.

31 May, 2024
Luis W.

5 stars from Google review 38 minutes ago:
Quick and straightforward throughout the renting process with Masy Ma! She did well in addressing all the inquiries and concerns we raised, providing to be awesome and professional. We continue to enjoy peace of mind as we stay in the place managed by the team, as they provide assistance and timely reminders or announcements whenever necessary.

Corinne Scott

28 May, 2024
Corinne Scott

5 stars from Google review 18 hours ago:
Susanna was extremely kind while helping me secure a rental. Answered all the questions I had and was super helpful and detailed when going through important contract information that I wouldn't have noticed myself. Thank you, Susanna!

Yue Qiu

27 May, 2024
Yue Qiu

5 stars from Google review 2 days ago:
Jeffrey is a nice building manager and help us a lot during the renting period. He really friendly and quick response.

Sandeep Mandal

27 May, 2024
Sandeep Mandal

5 stars from Google review 2 days ago:
Masy Ma at PIA, helped me with process for renting a property. It was smooth experience. She was excellent in explaining key points and answered all my question.

Wei Lam Liu

27 May, 2024
Wei Lam Liu

5 stars from Google review 15 hours ago:
Suzanna was an outstanding rental agent. She provided exceptional assistance throughout the entire rental process, guiding us every step of the way. Her expertise and attentive service made the process seamless and stress-free. We are truly grateful for Suzanna's invaluable help and highly recommend her to anyone seeking a reliable, capable agent.

Kinori Oono

23 May, 2024
Kinori Oono

5 stars from Google review 16 hours ago:
As this was my first time signing a tenancy agreement, I had a lot of questions and Suzanna was very attentive and patient with me. Thanks to her great support, dedication and quick response, I was able to move into the accommodation of my first choice. Thank you so much. I really appreciate her support.

Liu Zexu

23 May, 2024
Liu Zexu

5 stars from Google review 13 minutes ago:
Masy was very patient to communicate with me, and she has a good attitude. She is a dedicated worker.

Madhu Raghavendra

21 May, 2024
Madhu Raghavendra

5 stars from Google review 2 days ago:
Good service by Masy Ma. She is very polite and courteous. Thank you, Masy Ma.

CY Zhang

20 May, 2024
CY Zhang

5 stars from Google review 3 days ago:
I am tenant renting the unit with PIA for 1 year. And Jeffery Qiao is really a good property manager who response the email quickly.

Krishna Yadav

20 May, 2024
Krishna Yadav

5 stars from Google review 3 days ago:
I recently had the pleasure of working with Masy Ma, the leasing manager, and I can't recommend her highly enough. Masy is exceptionally professional, attentive, and knowledgeable. She took the time to understand exactly what I was looking for in a rental property and went above and beyond to find the perfect place for me. Her communication skills are top-notch; she always responded promptly and thoroughly to my questions and concerns. Masy made the entire leasing process smooth and stress-free. If you're in need of a dedicated and efficeint leasing manager, Masy Ma is the best choice!

Blaz Janicijevic

13 May, 2024
Blaz Janicijevic

5 stars from Google review 34 minutes ago:
I've been their tenant a few times. Great people to work with (Brian, Masy,...) and very responsive.

Blaz Janicijevic

13 May, 2024
Blaz Janicijevic

5 stars from Google review 34 minutes ago:
I've been their tenant a few times. Great people to work with (Brian, Masy,...) and very responsive.

Jennifer Copley

13 May, 2024
Jennifer Copley

5 stars from Google review 2 days ago:
There was an issue with respect to the strata company not maintaining the balcony plants in a suitable groomed state. This caused issues with the units as they stopped the light coming in. Jeffrey Qiao was extremely proactive in chasing the strata company and taking care of the tenants rights in this matter. Way to go Jeffrey, you're one of the good property manager out there.

Miliyana Shrestha

13 May, 2024
Miliyana Shrestha

5 stars from Google review 2 days ago:
Sincere appreciation for the outstanding service provided by Masy (Siying Ma) during our recent rental process. Everything was efficient and hassle-free, thanks to your expertise and attention to detail.
Moreover, your communication throughout was excellent.

Sneha Khara

06 May, 2024
Sneha Khara

5 stars from Google review 3 hours ago:
Very good experience with them!!! Masy was very cooperative and explained to us everything in detail before we moved into our new home... Thanks a lot!

Yusuf Abu Madinah

06 May, 2024
Yusuf Abu Madinah

5 stars from Google review 2 days ago:
I just signed a lease with PIA. Masy got my application approved within 24 hours. Very professional, efficient and organised. I would recommend PIA.

Van Channel Indonela

06 May, 2024
Van Channel Indonela

5 stars from Google review 22 hours ago:
First, my wife and I want to express our great appreciation for our very kind and friendly agent, Suzanna. She helped us with a smooth process , Suzanna is very approachable and responds quickly to our inquiries. We also want to extend our gratitude to our property manager, Kel, for providing us with all the documents needed. Lastly, thank you to PIA for this nice and comfortable place that my wife and I can enjoy living in. I highly recommended all of them.

Van Channel Indonela

06 May, 2024
Van Channel Indonela

5 stars from Google review 22 hours ago:
First, my wife and I want to express our great appreciation for our very kind and friendly agent, Suzanna. She helped us with a smooth process , Suzanna is very approachable and responds quickly to our inquiries. We also want to extend our gratitude to our property manager, Kel, for providing us with all the documents needed. Lastly, thank you to PIA for this nice and comfortable place that my wife and I can enjoy living in. I highly recommended all of them.

Abhijeet Singh

25 May, 2022
Abhijeet Singh

5 stars from Google review a week ago
12/12/2020: I was introduced to PIA by Elaine Zhou. She made my house hunting a very comfortable journey. She is a very patient and professional in all dealing. Thank you Elaine and Keep up the good work.

12/05/2022: Today we are leaving this apartment after 1.3 yrs as we'll be moving in our own. Lex, our building manager, has taken a very good care of us during our stay and has helped us above and beyond his capabilities. Keep up the good work Lex, and cheers PIA for having such a great team with you.

Rania Saleh

10 May, 2022
Rania Saleh

5 stars from Google review
The PIA team is outstanding, especially Alex he is so helpful and caring. We had a few issues with the unit we rented and every time he has responded with a solution. He replies back fast and gets the job done ! So happy to have him look after us.

BAC Formwork

07 May, 2022
BAC Formwork

5 stars from Google review
Couldn’t thank Sophia Xu and Andy Gu enough. It was smooth process to deal with them and would highly recommend Sophia as she goes above and beyond her work role. She even work nights just to deliver customer’s requests!
Andy has been very good as well. In fact, it’s the 2nd time we are dealing with him!
Thanks guys! Appreciate both your hard work in providing us the property.

BAC Formwork

07 May, 2022
BAC Formwork

5 stars from Google review
Couldn’t thank Sophia Xu and Andy Gu enough. It was smooth process to deal with them and would highly recommend Sophia as she goes above and beyond her work role. She even work nights just to deliver customer’s requests!
Andy has been very good as well. In fact, it’s the 2nd time we are dealing with him!
Thanks guys! Appreciate both your hard work in providing us the property.

cis mendoza

03 May, 2022
cis mendoza

5 stars from Google review
Our portfolio manager Alex Chui is always available and addresses your inquiries and requests! we had no issues in dealing with him because he always put the tenant first on his list

LA715

26 Apr, 2022
LA715

5 stars from Google review
Shirley was fantastic. Very helpful and assisted me all the way in achieving the rental property I fell in love with. Thank you Shirley

AKSHAY NAIR

25 Apr, 2022
AKSHAY NAIR

5 stars from Google review
We rented a property with PIA. While looking for the property Masy from Sales team helped us a lot and even showed us the property at night before we made our final decision. During the tenure our property manager Wudi was helpful, approachable and responsive. Thank you so much Masy and Wudi for making our first time renting a delightful experience.
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AKSHAY NAIR

25 Apr, 2022
AKSHAY NAIR

5 stars from Google review
We rented a property with PIA. While looking for the property Masy from Sales team helped us a lot and even showed us the property at night before we made our final decision. During the tenure our property manager Wudi was helpful, approachable and responsive. Thank you so much Masy and Wudi for making our first time renting a delightful experience.
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mark kh

25 Apr, 2022
mark kh

5 stars from Google review
Sophia from PIA helped us secure a rental property in a heartbeat. She is always willing to help and gives you all the required information in the most honest way. I highly recommend getting in touch with Sophia for your next rental/buying property.

Gabriele Aldini

21 Apr, 2022
Gabriele Aldini

5 stars from Google review
Our agent Shirley was very nice to us from very very begging we met on inspection day, and she has always replied prompt. Thanks a lot, I highly recommend.

kiran ganesh

19 Apr, 2022
kiran ganesh

5 stars from Google review
I was tenant of PIA property from past 4 years and they were very professional.As a property managers both Brian and Timothy has done a great job by proving response every time satisfactorily.Once again Thank you PIA for my providing a great experience.

C FA

19 Apr, 2022
C FA

5 stars from Google review
The property manager Leon Ao provides great service. He is willing to go the extra mile to get things done. Very professional and dedicated.

Khaled Jaoune

18 Apr, 2022
Khaled Jaoune

5 stars from Google review
I've had a very good experience with PIA, and highly recommend Mia. She has a fantastic communication skill, approachable, helpful and very responsive when I had any enquiry. I explained to her what I’m after and she made the process very easy for me. I absolutely appreciate her professionalism and responsiveness.

Andres Felipe Lopez Perez

17 Apr, 2022
Andres Felipe Lopez Perez

5 stars from Google review
Suzanna guided us during the whole process and was always looking after since we submitted the application. It has been a great experience. The unit is in really good condition, so we have not been required to contact them to fix anything at the moment and it is already 2 months. Definitely will keep the contact for the future!

Ryan Anonymous

19 Jan, 2022
Ryan Anonymous

5 star from google review
Our property manager Reina He from PIA is very professional, experienced and helpful. She is always responsive and provides good recommendations based on our benefits and needs. Highly recommended!

Raj Zamily

18 Jan, 2022
Raj Zamily

5 stars from Google review 47 weeks ago
I am a tenant in PIA and my property manager is Brian Fang. Brian is very professional property manager, he always attend to our request promptly and to help us solve problems. Me and my wife are very happy about the service provided by Brian. Highly recommended.

Lauren Nicole

18 Jan, 2022
Lauren Nicole

5 Stars from Google review 48 weeks ago
I leased a property through PIA for over 2 years. In this time I found our Property Manager Michael Lee very helpful. Michael’s communication was quick and responsive. We were impressed with his professional and polite service when we had any questions and found our whole experience dealing with PIA very pleasant. 10/10. I would highly recommend.

anjali nanda

18 Jan, 2022
 anjali nanda

5 stars from google review 48 weeks ago
Had a good experience with PIA. George, our property manager was very professional, approachable and responsive throughout our tenancy. Thank you George and PIA. Best wishes.

Andrew Shin

18 Jan, 2022
Andrew Shin

5 stars from google review 48 weeks ago
I have experienced with The Property Investors Alliance. The customer service of PIA is the outstanding level . They take responsible for me in everything in need to purchase the property. I has been very happy with the service they have provided and I look forward to working with them for the long term future I would like to greatly recommend PIA to anyone.

Hyunji Lee

18 Jan, 2022
Hyunji Lee

5 star from Google review 47 weeks ago
After experiencing the worst real estate ever, I rented a unit from PIA and they showed me such a kind and careful service. It’s been almost five months with them, and I had absolutely no problem during the time.

Andrew Shin

18 Jan, 2022
Andrew Shin

5 stars from Google review 48 weeks ago
Elaine was super efficient in recommending the right property I was looking for. I highly commend her responsiveness and clarity throughout the process.

Nero Levinson

18 Jan, 2022
Nero Levinson

5 stars from google review 48 weeks ago
Jimmy Xie's one of the best agents I've interacted with. Very professional, courteous and helpful.

Ramki N

18 Jan, 2022
Ramki N

5 stars from Google review 48 weeks ago
Thanks Massimo for liaising with the landlord and waving the water usage and renew my contract, appreciate your hard work. Massimo is one of the best property managers and is extremely caring to the tenant's issues or requests and very prompt in responding and resolving issues professionally.

Sunny Chan

18 Jan, 2022
Sunny Chan

5 stars from google review 49 weeks ago
Thanks Massimo for your service. PIA Real Estate Agency has been very honest and cooperative during my stay, if I am back in Sydney I would definitely contact them for another beautiful brand new apartment.

Nessa Bui

18 Jan, 2022
Nessa Bui

5 stars from Google review 50 weeks ago
Thank you to Massimo for all your help and professionalism throughout our tenancy!

Melody Ng

18 Jan, 2022
Melody Ng

5 stars from google review 50 weeks ago
We had a very positive experience with PIA. Our agent Suzanna was very friendly and helped us secure the rental that we wanted. Throughout the process, she was very responsive and helpful whenever we had any questions, whether it’s about our rental or advice on future plans to buy property.

Jayantha Wije

18 Jan, 2022
Jayantha Wije

5 stars from google reviews 50 weeks ago
We want to thank Massimo Facci for all the efforts taken to see our stay at the Carlingford rental property is enjoyable. Massimo is so friendly with all our queries related to the property and quick in responding to them. Many thanks Massimo for your professionalism and honesty.

Karen Magnusson

18 Jan, 2022
Karen Magnusson

5 stars from google review 50 weeks ago
Elaine was a pleasure to work with as we rented our apartment - she was so responsive, answered all our questions, and made sure we had a great start in our new home. Thanks again Elaine!

Prasad Pai

18 Jan, 2022
Prasad Pai

5 stars from google review 50 weeks ago
Melvin was very professional and offered timely responses and help. Had a very positive experience .Highly recommend!

James Oberg

18 Jan, 2022
James Oberg

5 stars from Google review 51 weeks ago
my Fiancée and I have lived here since 2019, Tony and PIA have been very helpful and responsive in everything so far for us :) thanks to all!

Rima Jinjuvadia

18 Jan, 2022
Rima Jinjuvadia

5 stars from google review 52 weeks ago
We had good experience with PIA overall and with IVY CAI for assisting us during our tenancy period. Professional staff and timely assistance. Thank you PIA and IVY CAI. Good wishes....

Tommy Vermeulen

18 Jan, 2022
Tommy Vermeulen

5 stars from Google review 52 weeks ago
Thanks Massimo for replying to our emails so quickly at any time of the day, appreciate your cooperation

Ma. Theresa Cristobal

18 Jan, 2022
Ma. Theresa Cristobal

5 stars from google review Jan 18, 2021
Thank you so much Massimo for all the help you did! Much appreciate it

이경분

18 Jan, 2022
이경분

5 stars from Google review Jan 17, 2021
Good service from Suzanna and helped us get an amazing apartment with good quality. Was very fast with the reply and helped us through language barriers. Very nice and great service.

Grant Mauger

18 Jan, 2022
Grant Mauger

5 stars from google review Jan 15, 2021
During our tenancy so far PIA have been excellent. Jimmy was very helpful in the beginning when showing us apartments. In particular Tony has been great. We had an incident recently where my partner had locked herself out and I was away and wouldn't be home that night. Tony went out of his way to ensure a key got to her even though it was quite late in the day. It saved me having to drive back and also relieved my partners anxiety. Tony was understanding of our situation and exceeded my expectations by going above and beyond and super responsive.

Nasir Ali

17 Jan, 2022
Nasir Ali

5 star from Google review
Thanks Massimo for your professionalism and for finalising the end of lease.

Nallasivam Duraisamy

16 Jan, 2022
Nallasivam Duraisamy

5 stars from Google review
Property manager Alex Chiu from PIA is approachable and helped me with smooth exit process. He helped me in finding right exit cleaning team and assisted in overall exit process without any hesitation. He is very quick in finalizing the exit inspection process and releasing the bond money.

Teneil Farbman

14 Jan, 2022
Teneil Farbman

5 stars from Google review 40 weeks ago
Andy Gu is by far the best realestate I’ve had. He is quick to reply, very attentive to sort out issues that arise during the leasing period and very polite. Thanks so much!

Monica Pichith

14 Jan, 2022
 Monica Pichith

5 stars from Google review 43 weeks ago
Wudi Di Wu, my property manager is pleasant to deal with, highly professional and responsive.

Shobin Joseph

14 Jan, 2022
Shobin Joseph

5 stars from Google review 43 weeks ago
Thank you Wudi & PIA property management team. I was a tenant in one of PIA's property. The property mangers are prompt and punctual. They always attend the requests and resolve in a professional way. Moving out was also very smooth and they handled everything a professional manner including inspection, bond release and all communication. We are very happy about the service provided by Wudi. Highly recommended.

Georgette A Daoud

14 Jan, 2022
Georgette A Daoud

5 stars from Google review 43 weeks ago
From the moment I walked in to inspect the apartment, I was greeted with a welcoming smile from Suzanna. Suzanna is such a lovely person to deal with, she's quick, efficient and very professional from the start of the process till the end. I had been looking at property's for 3 weeks and wasn't happy with anything I saw and the moment I walked in to inspect, Suzanna showed me a few apartments and gave me options, prices and understood my concerns and answered all my questions on the spot. Upon doing the paperwork to finalize everything, I had my 2 year old with me who was, screaming and running around and I was in such a panic as I didn't want to create the wrong impression, Suzanna was so good with my son and even calmed him down and took all my stress away. I highly recommend Property Investors Alliance, they aren't just another property group, they are real people who tailor everything to your needs, a one stop business with multiple services offered.

Scarlett wei

14 Jan, 2022
Scarlett wei

5 stars from google review 46 weeks ago
(Translated by Google) This intermediary company is very reliable ~ Manager Andy is also very nice and patient! (Original) 这家中介公司很靠谱~经理Andy人也很好很有耐心!

Raj Zamily

14 Jan, 2022
Raj Zamily

5 stars from Google review 46 weeks ago
I am a tenant in PIA and my property manager is Brian Fang. Brian is very professional property manager, he always attend to our request promptly and to help us solve problems. Me and my wife are very happy about the service provided by Brian. Highly recommended.

Tai-loy Yuen

13 Jan, 2022
Tai-loy Yuen

5 stars from Google review 36 weeks ago
Suzanna from PIA helped me to secure a rental property recently. I really appreciate her effort because she has gone above and beyond her work duty during the time of property searching. For the people who want to find the property they want, it is highly recommended to contact her for her assistance.

Kazi Asaf

13 Jan, 2022
 Kazi Asaf

5 stars from Google review 37 weeks ago
Just rented an apartment and happy with their service. Responsible peoples and they did everything very professionally. Thanks Massimo, it has been a pleasure renting trough PIA.

Danny Kim

13 Jan, 2022
Danny Kim

5 stars from Google review 39 weeks ago
Thanks Massimo the bond has been refunded as full. So professional and reasonable.

Aneeq urRehman

13 Jan, 2022
Aneeq urRehman

5 stars from Google review
Really thankful for Brian and Timothy both are professional, experienced and helpful guys. Always respond and provide help. Wish you good luck

Flora FAS

13 Jan, 2022
Flora FAS

5 stars from Google review
Niteshwar Mathur provides premium services and help us out of a nasty tenant.

Jun Chen

12 Jan, 2022
Jun Chen

5 stars from Google review 24 weeks ago
I was really pleased with our service from Simon Zhangpeng. As my property manager his response speed, quality of customer service was excellent. The process undertaken during the lease renewal was extremely fair for all parties and Simon was very patient with us. Thank you Simon!

Zahra Hosseini

12 Jan, 2022
Zahra Hosseini

5 stars from Google review 24 weeks ago
Alex chiu is a great property manger and has been supportive during covid pandemic .

Rizwan Afzal

12 Jan, 2022
Rizwan Afzal

5 stars from Google review 24 weeks ago
I was very fortunate to have been looked after by Mia. She is simply the best in this business. She will look after your property related needs and recommend you best suited place from a large portfolio of properties all over sydney. She was very helpful in arranging home inspections during the pandemic on a convenient time. After that the whole transition of moving into house was very smooth and seamless. Thanks Mia

Sajid Wadood

12 Jan, 2022
Sajid Wadood

5 stars from Google review 25 weeks ago
I am extremely happy with the customer service, professional guidance and positive experience with PIA real estate especially Mia Zhang has helped a lot, me and my family are overwhelmed with her positive and professional behavior. Good job PIA and team Regards Sajid Wadood

Vera Nguyen

12 Jan, 2022
Vera Nguyen

5 stars from Google review 25 weeks ago
Mia was so helpful and very quick to respond to our enquiries!! We had such a great experience with her. My partner and I recently moved into our new apartment and Mia made the whole process so simple for us. 5 Stars for her excellent service

Edrian Gomez

12 Jan, 2022
Edrian Gomez

5 stars from Google review 25 weeks ago
Massimo has been very helpful in providing all the information that I need in a timely manner.

Muhammad Saqlain Haider

12 Jan, 2022
Muhammad Saqlain Haider

5 stars from Google review 25 weeks ago
I have a wonderful experience with Property Agent Mia, who took the transition as smooth as possible. And the arrangements she done during the covid are amazing. Highly Recommended.

Josh Roumi

12 Jan, 2022
Josh Roumi

5 stars from Google review 25 weeks ago
I would highly recommend PIA to anyone who is looking for property in the Western Sydney location. Mia Zhang looked after me for a whole week and gave me the best service I have ever received from a real estate agency. Mia was honest, prompt and very professional. I had questions and her response rate was impeccable. Mia helped me find the property which I love coming home to everyday. I would recommend Mia and Mia only for anyone looking to buy or rent in the Western Sydney locations. Thank you again for all of your help Mia.

Eve Mueller

12 Jan, 2022
Eve Mueller

5 stars from Google review 27 weeks ago
PIA was amazing to work with, my husband and I were in a rush to find an apartment as our lease was ending and Dennis Tiu helped us to quickly find one and get all the paperwork and lease signed up all in the one day. They are super quick and professional the team there is always easy to work with and good at communication. Massimo Facci was our real estate manager and although we only met him during our exit inspection he was always quick to respond to any issues and enquires. Great company to rent with

Eve Mueller

12 Jan, 2022
Eve Mueller

5 stars from Google review 27 weeks ago
PIA was amazing to work with, my husband and I were in a rush to find an apartment as our lease was ending and Dennis Tiu helped us to quickly find one and get all the paperwork and lease signed up all in the one day. They are super quick and professional the team there is always easy to work with and good at communication. Massimo Facci was our real estate manager and although we only met him during our exit inspection he was always quick to respond to any issues and enquires. Great company to rent with

Basma Faris

12 Jan, 2022
Basma Faris

5 stars from Google review 27 weeks ago
Alex Chiu, a property manager with PIA, was a pleasure to work with and I highly suggest him. He spoke well with us and explained everything in a straightforward and honest manner. Thanks Alex for your excellent service. Best of luck

Eunice Ann Tana Bartido

12 Jan, 2022
Eunice Ann Tana Bartido

5 stars from google review 28 weeks ago
Niteshwar, our Property Manager, very professional, respectful and very good on communicating with us regarding our property.

Ting Lam

12 Jan, 2022
Ting Lam

5 stars from Google review 28 weeks ago
Mia was very professional and helpful. She solved all my problems and was very understanding. PIA can help you rent out your property very quickly.

Lili L

12 Jan, 2022
Lili L

5 Stars from Google review 28 weeks ago
I've been searching for a space to live in for months. I came accross PIA's property on Domain for a studio in Liverpool and messaged Mia from PIA. Mia is wonderful! She is very helpful and thorough in the process of leasing my first ever studio space. Mia's responses were extremely fast. I am very confident that PIA is the right agency for me as a young "first-renter" and trust the services provided by Mia. Please consider this company as there is much potential.

Zainab Alzubaidy

12 Jan, 2022
Zainab Alzubaidy

5 stars from Google review 28 weeks ago
I highly recommend Mia and PIA in general. She helped me through out the process and even respond on weekends. Was very efficient , responsive and helpful with my application and questions.

Hamayun Sattar

12 Jan, 2022
Hamayun Sattar

5 stars from Google review 30 weeks ago
Had a great experience with PIA. Specially Reina He was very helpful.

Afif El Tannir

12 Jan, 2022
Afif El Tannir

5 stars from Google review 31 weeks ago
After 3 years with PIA, I got the chance to work with 2 gentlemen through the end of lease process; Andy and Jason. They have shown high level of professionalism and dynamicity which reflects the general spirit and culture of PIA.

Ivan Leung

12 Jan, 2022
Ivan Leung

5 stars from Google review 31 weeks ago
Thanks PIA for the good services, especially thank you Massimo Facci and Suzanna Ng for the professional advise and prompt response. Lucky to have both of you!

Eduardo Santos

12 Jan, 2022
Eduardo Santos

5 stars from Google review 31 weeks ago
PIA property is very professional and took great care of me and my housemates when we leased a property with them for 2 years. Simon our agent was very responsive and helpful! Highly Recommended!

shiva koppala

12 Jan, 2022
shiva koppala

5 stars from Google review 31 weeks ago
Alex Chiu is a professional leasing and property manager, Look after the tenant needs

Leung‘s Adrian

12 Jan, 2022
Leung‘s Adrian

5 stars from Google review 31 weeks ago
Thanks PIA for the good services, especially thank you Massimo Facci and Suzanna Ng for the professional advise and responsive action taken. Lucky to have both of you!

Leung‘s Adrian

12 Jan, 2022
Leung‘s Adrian

5 stars from Google review 31 weeks ago
Thanks PIA for the good services, especially thank you Massimo Facci and Suzanna Ng for the professional advise and responsive action taken. Lucky to have both of you!

Clarice Quinlan (Rissa)

12 Jan, 2022
Clarice Quinlan (Rissa)

5 stars from Google review 32 weeks ago
I’ve so far had a great experience with PIA Real Estate. I’d like to especially thank Mia for her professionalism and willingness to help during a stressful time between moving houses. She has always been very prompt with her responses, and has been extremely helpful and is very wonderful to deal with. Her knowledge of the industry gave us peace of mind that we were being provided with the utmost professional service. Thank you once again.

Mariya Shrestha

12 Jan, 2022
Mariya Shrestha

5 stars from Google review 32 weeks ago
"Reina He" Portfolio Manager, Property Management Department - PIA is very professional, quick in action and always provides effective outcome. She has provided us the level of confidence and trust that our concerns are heard and actioned real quick. We are very glad to have "Reina He" as a manager who knows the job to the best and we would like to wish her good luck for the future.

Darren Delaney

12 Jan, 2022
Darren Delaney

5 stars from google review 32 weeks ago
We had a very good experience renting with PIA and Simon Zhangpeng in particular. He is personable, very fast to respond to any enquiries we had and sorted any issues we had (eg the aircon stopped working, Simon organised a new aircon system be installed asap). We meet a couple of other agents and they all seemed to be nice.

Lulu Li

12 Jan, 2022
Lulu Li

5 stars from Google review 32 weeks ago
Lucky to meet Reina He! She’s really professional, happy to hand over the property to her to manage.

王莹

12 Jan, 2022
王莹

5 stars from Google review 32 weeks ago
(Translated by Google) I rented a house through PIA because of the change of school districts. I am very happy that I met Andy Gu and Jadon Li. From the beginning of the contract to rent out the rent, Andy Gu and Jason Li have given me a lot of help, whether it is Question consultation, item repair, or lease cancellation request details, they are very patient and very timely to help me solve the problem, give me relevant professional advice, it really makes me feel that my things are their own Things are being processed, I am very grateful to meet such a good and outstanding PIA staff, and I must give a super 6-star praise

David Thane

12 Jan, 2022
David Thane

5 stars from Google review 32 weeks ago
Highly Recommend! As a renter, PIA are very prompt, professional & easy to deal with! Just wanted to say a huge thank you to George Zhou and Massimo our property managers for PIA for all of their efforts and the help they have provided on any issue we needed repairs and attention while we were renting in Lane Cove North for the past 7 years. It’s been pleasure dealing with you both and wish you all the best and recommend PIA to my friends looking to rent in the area.

David Thane

12 Jan, 2022
David Thane

5 stars from Google review 32 weeks ago
Highly Recommend! As a renter, PIA are very prompt, professional & easy to deal with! Just wanted to say a huge thank you to George Zhou and Massimo our property managers for PIA for all of their efforts and the help they have provided on any issue we needed repairs and attention while we were renting in Lane Cove North for the past 7 years. It’s been pleasure dealing with you both and wish you all the best and recommend PIA to my friends looking to rent in the area.

Agnes Sharma

12 Jan, 2022
Agnes Sharma

5 stars from Google review 33 weeks ago
Suzanna was really helpful in helping us find the right apartment. She answered all of our questions and provided friendly service. Will highly recommend to others.

Yang

12 Jan, 2022
Yang

5 stars from Google review 33 weeks ago
Absolutely wonderful experience with Suzanna from PIA. She was extremely helpful, patient and most importantly punctual. Was able to answer all my questions and more. A true professional. Highly recommended.

Jackson Prior

12 Jan, 2022
Jackson Prior

5 stars from Google review 34 weeks ago
Jimmy Xie helped my partner and I secure our first rental property through PIA. He was very helpful throughout the whole process and was quick to answer any questions that we had. We inspected a place within the same complex a week prior to the one we applied for, and he courteously gave us priority in our application for the apartment that we wanted. He was a pleasure to work with.

Sunit Sethi

12 Jan, 2022
Sunit Sethi

5 stars from Google review 34 weeks ago
We were renting in one of the apartments in Parramatta, through PIA. Our property manager Ivy Cai was extremely helpful, responsive to all our queries and inputs. She was always available through email or call. Overall, Ivy and PIA have been very proactive in handling all our requests. The experience during our 2 years of stay, including the lease ending stage was very smooth and we did not face any obstacles really. Kudos to PIA and Ivy! Thanks a lot and best luck for your future endeavours.

Upekha Gunasekera

12 Jan, 2022
Upekha Gunasekera

5 stars from Google review 34 weeks ago
PIA consultant Mia Zhang helped me to find a suitable place as per my requirement within a short period of time. Mia is very friendly and she responds to all messages within seconds. When I moved into the property, there were some things to be done, but as soon as I informed Mia and Leon Ao (Senior Portfolio Manager) they took necessary actions and provided an excellent service. I would recommend PIA without any hesitation for anyone’s property needs based on my experience and I will be with PIA for my future housing needs as well.

Upekha Gunasekera

12 Jan, 2022
Upekha Gunasekera

5 stars from Google review 34 weeks ago
PIA consultant Mia Zhang helped me to find a suitable place as per my requirement within a short period of time. Mia is very friendly and she responds to all messages within seconds. When I moved into the property, there were some things to be done, but as soon as I informed Mia and Leon Ao (Senior Portfolio Manager) they took necessary actions and provided an excellent service. I would recommend PIA without any hesitation for anyone’s property needs based on my experience and I will be with PIA for my future housing needs as well.

Sam Kim

12 Jan, 2022
Sam Kim

5 stars from Google review 35 weeks ago
Thanks Massimo for helping through our tenancy and the vacating of the property, we strongly recommend kind and honest PIA and his team of property managers.

Sunny

12 Jan, 2022
Sunny

5 stars from Google review
Excellent customer service!!

Jordan Walker

11 Jan, 2022
Jordan Walker

5 stars from Google review
Alex from PIA has been great! 5 stars mate!

Ambika Thapa

11 Jan, 2022
Ambika Thapa

5 stars from Google review 16 weeks ago
Alex Chiu is always there when you need him.He is the best property manager.I strongly recommend him.

Tejal Dutta

11 Jan, 2022
Tejal Dutta

5 stars from Google review 16 weeks ago
We were referred to Jun from PIA when we started our home search. Jun heard our requirements and was very patient while answering our queries. She was upfront and honest about things she wasn't aware of while ensuring that we got sufficient time to visit the units and see them properly. The entire leasing process was very smooth. We are very happy with Jun for her services and will be happy to recommend her to anyone who needs help.

Sanket Sapre

11 Jan, 2022
Sanket Sapre

5 stars from Google review 16 weeks ago
Jun is a thorough professional, very reliable and has helped many property buyers and renters over the years in the Hills Shire area. I always received prompt response and quality homes during rental contracts with her. I certainly recommend her.

DD L

11 Jan, 2022
DD L

5 stars from Google review 18 weeks ago
Contacted them via an ad from domain, where an apartment I was interested to rent. Jun had been assigned to showcase the property. Her kindness and professional insights impressed us in many ways. She paid extreme patience for my picky questions. After few inspections from her recommended properties, we had finally got one with everything we wanted. Big thanks to her and the teams.

Feng Yu

11 Jan, 2022
Feng Yu

5 stars from Google review 18 weeks ago
(Translated by Google) Thanks to Suzanna for the full help, fast and high-quality service, which saves me a lot of trouble in this special period. (Original) 感谢Suzanna 全程帮助,快速,优质的服务,在现在这种特殊时期为我省去很多麻烦。

Michael Leal

11 Jan, 2022
Michael Leal

5 stars from Google review 19 weeks ago
We’re very lucky to choose pia Realestate and we’re fortunate that our agent michael lee is very quick in responding and very knowledgeable about the property. very good customer service and very professional.

N Almeida

11 Jan, 2022
N Almeida

5 stars from Google review 20 weeks ago
I would like to thank Suzanna for her excellent support. From my first call to signing the contract, Suzanna was extremely helpful and pleasant. In fact this is my best experience with a real estate agent. No question was too much for her. She even responded at 8.30 pm when I was concerned about something. After I have moved in, George who is our property manager, has equally responsive and been very helpful. Thank you so much for being so helpful.

Justin Freeman

11 Jan, 2022
Justin Freeman

20 weeks ago
I was renting through PIA property management. The service I received from the leasing manger, Brian Yuang Fang, was very professional.

Paris Deiure

11 Jan, 2022
Paris Deiure

5 stars from Google review 22 weeks ago
Jimmy is a great Agent, would highly recommend :)

G k

11 Jan, 2022
G k

5 stars from Google review 23 weeks ago
Massimo had gone beyond what was required to assist me of my inquires and issues.

Fangfang Lu

10 Jan, 2022
 Fangfang Lu

5 stars from Google review 3 weeks ago
Suzanna is a very nice and friendly person. She was very professional and helpful in helping us finding the property.

Weizhou Tang

10 Jan, 2022
Weizhou Tang

5 stars from Google review. 3 weeks ago
I rent an apartment through PIA. They are very helpful and professional. Whenever I have a request or a question, I will always get quick and useful response in 1-2 days. Special thanks to Andy, he helped me for the smoke test in the early morning when I was not in Sydney. Definitely recommended!!

Nathan James

10 Jan, 2022
Nathan James

5 stars from Google review 5 weeks ago
Alex Chiu was very professional and easy to work with, would be more than happy to rent under PIA again in the future.

8th Dimension

10 Jan, 2022
8th Dimension

5 stars from Google review 6 weeks ago
Thanks Suzanna NG for all your help. Very professional. Highly recommended. Cheers Luis.

Stephanie Slater

10 Jan, 2022
Stephanie Slater

5 stars from Google review 7 weeks ago
I personally would recommend Andy from PIA. He was more than assisting throughout my lease and end of lease. I am happy with the professional and friendly service provided and would happily deal with them again.

R Cowper

10 Jan, 2022
R Cowper

5 stars from Google reivew 7 weeks ago
Found PIA to be a great team to deal with, Suzanna was extremely helpful and accommodating in assisting us in finding an appropriate rental when we needed it at the last minute. She also worked very hard to make sure it was ready on time, also dropping off extra things for us. Quick to reply to questions. Great experience!

Nivinjiline KUMAR

10 Jan, 2022
Nivinjiline KUMAR

5 stars from Google review 9 weeks ago
Mia helped me through the smooth process of leasing the unit. She was professional and efficient. I got the approval and moved in the unit in less than a week. The best thing was that Mia was always reachable on her phone and email when i contacted her. An excellent service was provided by Mia. Thank you. Regards Nivi

Hanul Chung

10 Jan, 2022
Hanul Chung

5 stars from Google review 9 weeks ago
Elaine was fantastic. Answered every question promptly and went above and beyond to ensure a smooth transition for us. Thank you Elaine and PIA!

Daniel Overs

10 Jan, 2022
Daniel Overs

5 stars from Google review 0 weeks ago
I have recently rented a unit with Elaine Zhou from PIA. Professional, easy to deal with and great communication throughout my experience. The whole process was a breeze. Great work Elaine!

sharon kumar

10 Jan, 2022
sharon kumar

5 stars from Google review 10 weeks ago
David Wu has been very professional and helpful. Would love to work with him. All information provided and a very nice person. Alex, is also very helpful and calls me to inform if anything. Been with them for more than 2.5 years.

sharon kumar

10 Jan, 2022
sharon kumar

5 stars from Google review 10 weeks ago
David Wu has been very professional and helpful. Would love to work with him. All information provided and a very nice person. Alex, is also very helpful and calls me to inform if anything. Been with them for more than 2.5 years.

chinedu udeh

10 Jan, 2022
chinedu udeh

5 stars from Google review 11 weeks ago
Alex Chiu is my property manager, he has been amazing since taking over my previous manager. I'm very happy with his services as he goes out of his way to assist and always answers me when I message him. Thank you Alex stay safe.

amal Ebrahim

10 Jan, 2022
amal Ebrahim

5 stars from Google review 11 weeks ago
My experience with PIA property and especial with mr Alex was so good he’s really good man and help me with my issue’s until I live in it so I’m so glad and happy and i want just to say thanks Alex Chiu for your services and your helping

Mohamad Taha

10 Jan, 2022
Mohamad Taha

5 stars from Google review 11 weeks ago
Rented a property through PIA, never had issues, fast response and professional. Melvin being my property manager, recommended.

Anastasia Porshkova

10 Jan, 2022
Anastasia Porshkova

5 stars from Google review 11 weeks ago
It was a great pleasure dealing with PIA for the 4 years of my rental with this agency. Our property manager, Michael Lee, was always extremely efficient and responsive. I cannot recommend Michael enough! I was really sad to learn that our rental apartment had been sold and we unfortunately had to move, but Michael was very helpful and offered all his assistance in finding a new apartment for us or at least giving us a good and timely reference for our next rental. I would also like to thank Coco who was responsible for the sale of the apartment. She made sure that all open inspections worked out for us without much interruption. She was always mindful of our schedules and took all care and safety measures during inspections. In my opinion, PIA is one of a few agencies that actually cares for its tenants, and this really makes a difference! I highly recommend Michael, Coco and PIA.

Anastasia Porshkova

10 Jan, 2022
Anastasia Porshkova

5 stars from Google review 11 weeks ago
It was a great pleasure dealing with PIA for the 4 years of my rental with this agency. Our property manager, Michael Lee, was always extremely efficient and responsive. I cannot recommend Michael enough! I was really sad to learn that our rental apartment had been sold and we unfortunately had to move, but Michael was very helpful and offered all his assistance in finding a new apartment for us or at least giving us a good and timely reference for our next rental. I would also like to thank Coco who was responsible for the sale of the apartment. She made sure that all open inspections worked out for us without much interruption. She was always mindful of our schedules and took all care and safety measures during inspections. In my opinion, PIA is one of a few agencies that actually cares for its tenants, and this really makes a difference! I highly recommend Michael, Coco and PIA.

Badia Ge

10 Jan, 2022
Badia Ge

5 stars from Google review 12 weeks ago
My experience with Jun Fang from PIA was amazing. Her friendly approach makes anyone feel comfortable in dealing with her. Whenever we asked questions about the process, she answered them promptly, she is patient and made sure all our needs and expectations were met. Thank you Jun for all your hard work in keeping your clients happy. I highly recommend Jun Fang from PIA.

Nick K

10 Jan, 2022
Nick K

5 stars from Google review 12 weeks ago
Leon Ao is our property manager and he is always. profesional, efficient and responsive to our enquires at all times. Highly recommended. Thank you Leon for all your hard work!

Ali Ahmed

10 Jan, 2022
Ali Ahmed

5 stars from Google review 13 weeks ago
Alex, Martin, Jimmy and the team at PIA are great. They are very professional and I never had any issues as a tenant. Keep it up!

Ali Ahmed

10 Jan, 2022
Ali Ahmed

5 stars from Google review 13 weeks ago
Alex, Martin, Jimmy and the team at PIA are great. They are very professional and I never had any issues as a tenant. Keep it up!

Nino Soriano

10 Jan, 2022
Nino Soriano

5 stars from Google review 13 weeks ago
Absolute pleasure dealing with Jun Fang. Made the whole process so easy and stress free. Thanks again.

Dr. Wael Alghamdi

10 Jan, 2022
Dr. Wael Alghamdi

5 stars from Google review 13 weeks ago
Iris and PIA are the best Realestate Agency from my long period Experience.

Nasir Ali

10 Jan, 2022
Nasir Ali

5 stars from Google review 13 weeks ago
Thanks Massimo for your professionalism and for finalising our vacancy quickly and honestly.

Mausami Malla

10 Jan, 2022
Mausami Malla

5 stars from Google review 13 weeks ago
I would highly recommend Alex Chiu. He is very kind and very good in dealing concerns we have, in a professional way. Thanks Alex

Angelica Pillay

10 Jan, 2022
Angelica Pillay

5 stars from Google review 14 weeks ago
I had a wonderful experience dealing with Jun from PIA. She is efficient and goes above and beyond to ensure her clients needs are being met. I would highly recommend her. Thank you so much Jun!

Francis Ssebbale

10 Jan, 2022
Francis Ssebbale

5 stars from Google review 14 weeks ago
My wife and I definitely recommend Simon Jingchu at PIA for property management. We discussed with him about our financial difficulties during this covid period and he was able to negotiate a discounted rent with the owner. I have never been happy to sign a new lease as I am after this wonderful and considerate experience. And the response times are quick. Please keep up the wonderful work. The entire team seems lovely and welcome too.

Joseph Pillai

10 Jan, 2022
Joseph Pillai

5 stars from Google review 14 weeks ago
Iris Xue Zheng has been very responsive during my tenancy , she was quick to respond and addressed the issued immediately

Sam dakroub

10 Jan, 2022
Sam dakroub

5 stars from Google review 14 weeks ago
I dealt with Lex Wentao Ou and throughout the lease he was helpful, responsive & answered any question i had. The end of lease experience very easy and the bond release procedure was almost automatic & fair. Thank you Lex

Suzy

26 Nov, 2021
Suzy

5 stars from google review
I'm a happy client of Suzanna from PIA. She was extremely patient and very prompt in her communications with me. I was very pleased to have come across her. She never kept me waiting and always updated me of the progress of my application spontaneously which was so satisfying. She went overboard to keep me updated even after her working hours. Thank you Suzanna for being such a wonderful mediator. Wishing that many more clients get to experience your service. Cheers!

Mira Angelle Esber

20 Nov, 2021
Mira Angelle Esber

5 stars from Google review
We were one of the clients of jimmy xia who showed us our new apartment. Very friendly and very responsive to emails. Made our transition to our new home easy and stress free

TalaT

08 Nov, 2021
TalaT

5 stars from Google review
" Thanks Massimo for your prompt action in arranging the repairs and fixing the kitchen sink issue"

ravi sharma

05 Nov, 2021
ravi sharma

5 stars from Google review
Customer service is awesome

sumanth reddy

04 Nov, 2021
sumanth reddy

5 stars from Google review
I would like to thank Reina Jing He for her exceptional service. She always responds to queries quickly and resolves issues in an efficient manner.

Sabrina Yeow

29 Oct, 2021
Sabrina Yeow

5 stars from Google review
PIA has been very responsive, thanks Massimo for your prompt response during my tenancy.

산사랑

15 Jan, 2021
산사랑

5 stars from google review
Thanks massimo for helping with our requests very promptly.

Umer Asif

13 Jan, 2021
Umer Asif

5 stars from Google review
Thanks Massimo for all your help and support in finalizing our vacating and bond. Your prompt and quick response through out our lease is highly appreciated

Harvey

12 Jan, 2021
Harvey

5 stars from Google review
Very professional staff with great customer service.

Angela Stone

08 Jan, 2021
Angela Stone

5 stars from google review Kelvin Li is amazing made the process of securing a property easy, seamless and fast. PIA is a very high class professional real estate and they look after their clients I am so glad I am with them now they have made a very happy new 2021 Thankyou!! Scott & Vanichaya

Rakesh Deepak

07 Jan, 2021
Rakesh Deepak

5 stars from Google review
Thanks Massimo for your prompt response

Hi larity

30 Dec, 2020
Hi larity

5 stars from Google review
Thanks Massimo for your prompt response even while on holiday. PIA has been great to deal with thus far, would recommend.

Yi Yin

18 Dec, 2020
Yi Yin

5 stars from Google review
Really like the service and appreciate all help that PIA provide to us. Staff are really friendly and they value our needs and solve the issue timely. I would like to continue my rent with them.

Anthony Romeo

14 Dec, 2020
Anthony Romeo

5 stars from Google review
My partner and I interact with Simon (who is our property manager for our rental property in Sydney's inner west). Throughout our time at the property, we have always found him to be at all times professional, responsive and courteous. We wouldn't hesitate to recommend Simon and PIA in general.

reynaldo rojas

11 Dec, 2020
reynaldo rojas

5 stars from Google review
The service received in order to sign the lease of the apartment, and get all the details in order was outstanding. 100% recommended

Pareng Romy Diaz

11 Dec, 2020
 Pareng Romy Diaz

5 stars from Google review
Our lease agent David Wu is awesome, first class service

Katrina Allan

10 Dec, 2020
Katrina Allan

5 stars from Google review
Thanks Massimo for renewing the lease with no rent increase"

David Huang

10 Dec, 2020
David Huang

5 stars from google review
I lived in Parramatta and My property manager Ivy always response my email and phone call on time, resolve everything for me and make everything smooth for me. I highly recommend Ivy as a property manager.

Maira Syed

10 Dec, 2020
Maira Syed

5 stars from Google review
Thanks Massimo for accommodating our request and renewing the lease.

Jason Han

09 Dec, 2020
 Jason Han

5 stars from google review
Thanks Massimo for your help in solving the issue.

ritu verma

08 Dec, 2020
ritu verma

5 stars from Google review
Highly highly recommend PIA, Cindy Xin Liu wonderful person works in PIA ., very professional, polite in communication, she always have beautiful smile on her face with customer service. She impressed me on first inspection, I still remember it was weekend on Sunday I went for inspection met Cindy first time , Cindy spent more then enough time with me while inspection till late night , organised all the paper for me to apply property, provide me all the enough information and online links to apply property, Helped us signed property lease after working hours late in evening. Cindy is very good in replying emails in same day in fact in few minutes .Cindy Always available replying msgs and help after office hours . Cindy always have wonderful idea for property in her mind for Custmore to provide them what the customer wants with all budget, good in negotiable.. Feel blessed to choose PIA and feel more blessed to have Cindy as my property Manager , Feel so comfortable with Cindy.

Amin Pouriran

05 Dec, 2020
Amin Pouriran

5 stars from Google review
Great service received from Jimmy.

M Z

29 Nov, 2020
M Z

5 stars from Google review
I am very happy with the services provided by PIA. They are very friendly, supportive and managed to get a good tenant for our rental property within a short period. Melvin Toh has provided excellent service, good communications and responds quickly on all our questions and concerns (even after hours!). Highly recommended.

Yorre “Yorre oshen” O'Shen

26 Nov, 2020
Yorre “Yorre oshen” O'Shen

5 stars from Google review
I would like to say that Suzanna and George are really good at what they do and have a kind attitude towards other people. A++ Good job!

Leonardo Cortez

23 Nov, 2020
Leonardo Cortez

5 stars from google review
As a tenant I had a great experience with PIA. They were prompt and professional in their responses. Special thanks to Massimo for your prompt bond finalisation.

Liz

21 Nov, 2020
Liz

5 stars from google review
I was very happy with Suzanna NG's service from PIA. She was professional and responsive to all my queries. I really appreciate it.

Matthew Jan

19 Nov, 2020
Matthew Jan

5 stars from Google review
My agent Jimmy is number one ,I like him

Julian Arnold

12 Nov, 2020
Julian Arnold

5 stars from Google review
I've rented through PIA for the last 2 years, and I have never had any issues. My property manager, Massimo Facci, has always been extremely helpful and quick to respond to and resolve any queries I have. Would highly recommend.

alendri abrilla

12 Nov, 2020
alendri abrilla

5 stars from Google review
Reina He, our property manager, has been incredibly responsive. Our 1 year stay with them was nice and easy.

Shashank Singh

10 Nov, 2020
Shashank Singh

5 stars from google review
I had been in a rented unit for 3 years and PIA was the agent for those units. PIA had been very professional and responsive for any queries. I would like to particularly thank, Jeffrey, for all his help. He was always available for any queries and was prompt in his response. He made the moving in and out of the unit very smooth. I would recommend every one for his services.

Shinee Bayaraa

06 Nov, 2020
Shinee Bayaraa

5 stars from google review
I highly recommend Ray Xiao and Alan. They are so friendly and helpful. I have been communicated for 4 years. They always help me when I need help with related apartment issues. Especially, Ray has always supported me. They are so professional. Thanks very much, guys.

md asaduzzaman

06 Nov, 2020
md asaduzzaman

5 stars from google review
I have just moved into a property managed by PIA. I am really pleased with the service provided by the leasing manager "Jimmy xie". From the very beginning when I was inspecting the property, I have experienced wonderful professionalism and prompt responses. His email communication is really prompt and professional. I have escalated some issues after office hours and got instant reply even in the late evening. During a visit in the office I have experienced a great customer service and professionalism. The portfolio manager "Andy" was really helpful and resolved issues with professionalism. I really appriciate their professionalism and responsiveness.

Faysol md rubel

05 Nov, 2020
Faysol md rubel

5 stars from google review
I have move in to one their property and I am extremely happy about their service. Jimmy is my agent and we always have quick response from him. His professionalism and friendly nature help me to find the right apartment for me. I appreciate his service and sincerely.

Rivaka Matepi-Webb

05 Nov, 2020
Rivaka Matepi-Webb

5 stars from Google review
Right up to signing the lease and getting the keys to a brand new apartment in Homebush area (just today) I had the privilege to have Tom Fu, the senior project rental manager, handle things. He is both professional in his work (it shows he cares about what he is doing) and casual in his speech (which made it easier to convey information thus everything got handled swiftly). I dont know any office worker who would still reply to my query's at 9:30 at night! Keep up the good work Tom! And thank you very much for all you've done.

Parastoo Azadi

03 Nov, 2020
Parastoo Azadi

5 stars from Google reviewPIA is a very great agency with excellent staff to work with. I highly recommend Massimo as a property manager. He is so respectful, responsible and professional.

Mel Jae

31 Oct, 2020
Mel Jae

5 stars from google review
I recently had the pleasure of dealing with (Mia) Ziajing Zang on a rental property. Mia went above and beyond to assist me in all I needed and made the transition smooth and easy with no hesitation to help at any time. Highly recommend to anyone wishing for a top quality agent to assist in their rental needs. Very good experience and I very much look forward to working with Mia again in the furture.

Sami Khouzam

31 Oct, 2020
Sami Khouzam

5 stars from Google review
Mia was the best agent I had ever deal with she is professional and friendly and supportive

Sung Choi

29 Oct, 2020
Sung Choi

5 stars from Google review
Kelvin Li from PIA made the whole process of securing a new rental quick, efficient and seamless which is exactly what you want when dealing with all of the other necessities moving out. Thank you!

Vincent Tjoe

27 Oct, 2020
Vincent Tjoe

5 stars from Google review
The agent Simon Zhang is showing good attitude and professional conduct . Very cooperative in assisting me to resolve an issue.

fiona minchin

23 Oct, 2020
fiona minchin

5 stars from google review
I have been renting with PIA for 4 years at the same place. Our Property manager Andy Dian Gu is possibly the best we have come across, he is so helpful. PIA have looked after us extremely well during covid-19, everything we have asked for they have had no problem helping us. I can’t recommend PIA enough Fiona

Fiona Zhou

23 Oct, 2020
Fiona Zhou

5 stars from Google review
Been a PIA tenant for over a year, Thanks to my property manager Brian and Judy, they are really helpful and professional.

Fiona Zhou

23 Oct, 2020
Fiona Zhou

5 stars from Google review
Been a PIA tenant for over a year, Thanks to my property manager Brian and Judy, they are really helpful and professional.

XI YAN

22 Oct, 2020
XI YAN

5stars from Google review
I would highly recommend property manager Ray Xie, who is responsible and proactive. He is very gentle when talking to the client.

Caitlin Taylor

16 Oct, 2020
Caitlin Taylor

5 stars from Google review
I had a great overall experience renting through the Property Investors Alliance and partnering with property manager, Simon Jingchu Zhangpeng. I would definitely recommend their business.

Deb Beveridge

14 Oct, 2020
Deb Beveridge

5 stars from Google review
Jeffrey has always been very helpful. He is very professional and always provides great service and responds to emails and enquiries very promptly. Excellent work.

Rahul Kapur

13 Oct, 2020
Rahul Kapur

5 stars from Google review
We have been renting with PIA for more than four years now and have always found their service as excellent. I would highly recommend Wudi Di Wu as a property manager. He is really professional and responsive at all times. We found him really understanding, helpful and patient and all our questions were addressed promptly. We requested him to suggest us a few bond cleaners while vacating the property and the one we finalised on did an amazing job. All in all it was a really nice experience with him being our property manager.

sibin baby

12 Oct, 2020
sibin baby

5 Stars from Google review
quick responsive agency, thanks Massimo, thanks Team

shreeganesh vallakati

08 Oct, 2020
shreeganesh vallakati

5 stars from Google review
Best company in real estate in Australia

Erin Fischer

07 Oct, 2020
Erin Fischer

5 stars from google review
Massimo has been great at responding to our emails and assisting us in our transition into a new place.

Prafull Ranjan

07 Oct, 2020
Prafull Ranjan

5 stars from Google review
It is one of the most professional and responsive agency i have seen so far. Thanks Massimo for all your help

Jayson J

01 Oct, 2020
Jayson J

5 stars from Google review
(Translated by Google) Michael Lee works seriously and responsibly. Every time he encounters any problems, he discusses with me and makes reasonable suggestions. My house is managed by him. I am very relieved. I hope he will continue to help me manage the house! Thank you! (Original) Michael Lee工作认真负责,每次遇到什么问题,都同我商量,提出合理建议,我的房子交给他管理,非常放心,希望他继续帮我管理房子!谢谢!

Jin Woo Kim

30 Sep, 2020
Jin Woo Kim

5 stars from Google review
Rented property with PIA with Ivy managing for us during our term. Could not recommend her highly enough and all the staff at PIA

Manoj Sakkarwal

28 Sep, 2020
Manoj Sakkarwal

5 stars from Google review
I am really happy with the kind of service I have been getting from PIA in all sort of requests/issues. Recently I raised a concern with the property manager Simon Jingchu Zhangpeng which he listened very patiently and advised on the best possible options and sorted it out on the same day itself. I really appreciate Simon's help in sorting out the issue on priority. Thanks PIA.

Shree Shetty

15 Sep, 2020
Shree Shetty

5 stars from Google review
Massimo has been very responsive and friendly

Vinay Nagaraja

14 Sep, 2020
Vinay Nagaraja

5 stars from Google review
We have used PIA services twice - Granville and Carlingford. They were very professional and responsive during both times. Good luck

Shiva Mir

10 Sep, 2020
Shiva Mir

Hi dear Max and Jenny,

hope you are well.

we wanted just to say thank you and really do appreciate all your information, help and working for us during these two years.
May you think it was part of your job but it had a lot of meaning to us.

hope you be more successful in your job and our friendship will continue.
we will introduce you as a perfect and trustable people to our friend and for our future investment definitely we will back to you.

Warm Regards,
Shiva & Masoud

Kazi Asaf

03 Sep, 2020
Kazi Asaf

5- stars from Google review
Just rented an apartment and happy with their service. Responsible peoples and Massimo Facci did everything very professionally. Recommended.

ravi sharma

03 Sep, 2020
ravi sharma

5-stars from Google review
Sales and marketing team is good. Specially Kevin is a gem

Justice

03 Sep, 2020
Justice

5- stars from Google review
Good Reliable service from Micheal Lee, Keep up the good work mate.

Sunit Sethi

03 Sep, 2020
Sunit Sethi

5- Stars from Google review
We were renting on of the apartments in Parramatta, through PIA. Our property manager Ivy Cai was extremely helpful, responsive to all our queries and inputs. She was always available through email or call. Overall, Ivy and PIA have been very proactive in handling all our requests. The experience during our 2 years of stay, including the lease ending stage was very smooth and we did not face any obstacles really. Kudos to PIA and Ivy! Thanks a lot and best luck for your future endeavours.

John Kim

03 Sep, 2020
John Kim

5-stars from Google review
Thanks George for your support!

Ramakrishnan Narayanan

03 Sep, 2020
Ramakrishnan Narayanan

5-stars from Google review
I got in touch with the agent named Jimmy Xie. I really can not describe him in enough good words, really very humble, patient enough to show me multiple properties at various suburbs at a time that suited me, very accommodative and supportive. Eventually, he nailed a great deal for me with the owner and very committed to process my applications on time and quickly understanding my needs, really I appreciate him on this and grateful. I remember he even responded late evenings when I seeked his help. I haven't seen a agent to be this friendly and easy going, he became like a long time friend within a short span of time. If you really are fussy about your requirements and want to see ample choices and aspects before making a decision and also if you need a good deal, he is your guy.He is super amazing and a great asset. Secondly, and more importantly, the peaceful journey embarks ONLY when you have a good property manager for you.

Ramakrishnan Narayanan

03 Sep, 2020
Ramakrishnan Narayanan

OMG again I was astonished by his professionalism and commitment and his attention to details in helping me SWIFTLY with EVERY requests or needs I placed with him. In fact, 9/10 times he responded by phone and email with actions immediately and albeit sometime it was his day off. He really placed me at a very trustable and comfortable experience. At times, he even guided me with useful tips and suggestions for my personal needs, which one really doesn't have to do. I am really amazed and glad I have someone great and nice overseeing my unit. He is very affable, down to earth and very supportive in nature. I greatly recommend PIA for your rental or even property buying needs, as I experience a true positive seamless journey with their team especially Massimo, Jimmy, Mia, Kris. These are the folks to be contacted for your tailored needs. I would describe their entire team PIA as - Professional, Idealistic and Attentive - to your needs

Abheek Tripathi

03 Sep, 2020
Abheek Tripathi

5-star from Google review
Monica is truly a professional agent who provided me enough insight about the property for which i was looking after for renting out. She is instrumental in getting negotiations done with owner of the property. She is very patient and balanced person who has CAN DO attitude to things done . She is an asset to PIA. Thank you again Monica :)

Salam Douaihy

03 Sep, 2020
Salam Douaihy

5-star from Google review
I would like to thank Suzanne Shuk at Pia!!! for being Very helpful, professional, responsive and patient With us!!! We had an issue with our last Real estate agents and she keep going round and round till she found us a good and comfortable rental property exactly what we asked for!!! That was all done in a short notice. Suzanne is very sweet and friendly person she is the kind of a person that you would like to deal with!!! I appreciate all that you did for us thank You May God Bless

Daniel Cheng

03 Sep, 2020
Daniel Cheng

5-stars from Google review
For anyone who needs consultation for property rent industry in Sydney I will suggest to check Jeffrey Qiao or Reina He from PIA, they both are very dedicated and detailed, nice persons, also they are very patient and consistent, this is based my own experience

Maiyaz Manzur

03 Sep, 2020
Maiyaz Manzur

5-stars from Google review
Vincent Lin has always been extremely helpful and I suggest everyone to take him as one’s property manager.

Osama Sydney

01 Sep, 2020
Osama Sydney

5- stars from Google reivew
Hey anyone who values top service and professional, good honest practices, this Property agent is top choice. Thank you Massimo.

Babak Kakavand

31 Aug, 2020
Babak Kakavand

5-stars from Google review
As a tenant I would like to thank Jun Fang for great service and being cooperative and responsive even on weekends out of the hours. She talked with my landlord to reduce the rent in just 2 days When I requested her. She is very reliable and honest person. Thanks Jun Fang

Mustafa Mohammed

07 Aug, 2020
Mustafa Mohammed

5-star from google review
Leased a property with leasing manager monica george diju.she was very helpful and made leasing process very smooth.

William Ignacio

07 Aug, 2020
William Ignacio

5-star from google review
Mr. Massimo Facci and Mr. George Si Zhou are two committed professional, they support myself very well for all needs.

Vera Lee

05 Aug, 2020
Vera Lee

5-star review from google review
Tony Jiayu Wang is an excellent Property Manager. He is professional, patient, diligent, responsive and always goes above and beyond for his clients. I am so glad I made the switch to PIA :)

Wen Tan

05 Aug, 2020
Wen Tan

5-star from google review
PIA的物业管理团队非常专业,服务到位。特别感谢Ray Xie作为我的物业的管理者,在我购买了物业后及时,迅速的找到了理想的租客,让我的投资得到最好的收益,即耐心又有礼貌,总是能在问题出现时想到最好的方法给我提供建议,非常专业,赞

SIMON JIANG

05 Aug, 2020
SIMON JIANG

5-star from google review
I am appreciated having Mr. Ray Xie as our Property Manager. Ray is a friendly and gentle guy, has good communication skills, and always gives us professional suggestions. Thanks Ray for your continuously service.

Santosh Nistala

05 Aug, 2020
Santosh Nistala

The leasing process was handled by Angela Pikea very professionally. She CARED. She did whatever she could to go through the formalities and give us the keys. The apartment on the River Rd. is all good so far.

Henry wang

05 Aug, 2020
Henry wang

5-star from goole review
I am highly recommend Property Manager Tony Jiayu Wang Tony has been one of our property Rental agents from last year year. It has been a pleasant experience throughout this period, as PIA offers excellent customer service. Be it prompt response to our requests or fixing any issues they have always been helpful. We highly recommend Tony for his customer friendliness and service

chi chi

05 Aug, 2020
chi chi

5-star from google review
I highly recommend my property manager Tony Wang, he's been managing my property over one year. He's quiet responsive, professional, enthusiasm. When there is an issue he will be very patient to explain to me and always deliver a good result!

Ronald Yin

05 Aug, 2020
Ronald Yin

5- star from google review
Martin has been a great property manager for me. Thank you!

betty zhu

28 Jul, 2020
betty zhu

5-star from Google review
My property manager Leon Ao is a very professional real estate agent. He is a responsible and nice guy. He always attends to my queries and solves them out efficiently. I would recommend them to anyone looking at their rentals.

Jade Ying

15 Jul, 2020
Jade Ying

5 star for the new portfolio manager Henry Qiu who really takes his work and tenants seriously. Very professional and prompt in terms of reponding to our emails and getting issues resolved. Thank you Henry!

Shaurya Saxena

15 Jul, 2020
Shaurya Saxena

4 star from google review
I have found my property manager Ivy Cai to be very responsive and responsible. She has set great standards in customer service. All my maintenance queries have been resolved on priority.

dy Zhang

15 Jul, 2020
dy Zhang

My property manager Henry Qiu was very professional, very good customer service, excellent work, and will take care of me, I feel very honored to work with him.

Yue Liang

15 Jul, 2020
Yue Liang

5 star from google review
I would recommended PIA management company, especially Michael Lee who always look after the needs of owner promptly in all aspects Not to mention recent lease renew with the tenant has over my expectation in amid of pandemic challenging environment. Thank you Michael for your continuous hard work.

Samuel Dryden

08 Jul, 2020
Samuel Dryden

5-star Goggle Review for Angela Paikea(Leasing) & Tony Wang (Property Manager)
Leased a property with Angela. While a few hiccups along the way, Angela was very kind and considerate of my time and made sure to do everything in her power to make the process as smooth as possible. Tony has been a great property manager so far, all questions have been promptly answered and any issues have been solved very quickly.

Jade Lee Dowling

07 Jul, 2020
Jade Lee Dowling

5-star Goggle Review
Angela Paikea presented herself with the utmost care and professionalism whilst assisting me with finding a suitable rental property. Angela made the process easy and was always willing to help. Could not have asked for a more genuine experience. As a new rental tenant to PIA I already feel valued and cared for, thanks to Angela.

Jutiporn Sumrit

07 Jul, 2020
Jutiporn Sumrit

5-star Goggle Review
Thank PIA agency especially Simon Zhanpeng, he is professional and reliable . I had a good experience from this agency.

Makan Lemper

22 Jun, 2020
Makan Lemper

Put 5 Star review from PIA google review

Nand Lal

22 May, 2020
Nand Lal

5 stars from Google review
PIA has a very good service, very quick in responding to maintainance requests and all queries.

Nathancheaa

07 May, 2020
Nathancheaa

5 stars from google review
Today, I was inspected by Lyric Wang and I wanted to write this review to vouch for his professionalism. As soon as he came I was greeted with respect and his manners. I just thought this young boy is so respectful and is an important asset to the business. He was a great company to be around with and I appreciate how well you guys choose your staff. Definitely recommend this business towards others. Kind Regards,

Svetlana Smith

25 Feb, 2020
Svetlana Smith

5 stars from Google review
Thanks PIA Agency and specially to our agent Simon Zhangpeng for help and work that he did for us. From the starts of the contract until the end he helped us a lot with all of the details regard our contract. Definitely worth to work with them.

Fahad Khan

11 Feb, 2020
Fahad Khan

5 stars from Google review
Conveniently located appartments. Poperty manager "Simon Zhangpeng" is very professional and understanding.

Neha Mittal

13 Jan, 2020
Neha Mittal

5 stars from Google review
I was dealing with leasing agent Symon. I must say he is one of the most proactive and a very hardworking person i have ever come across in real estate. He is very pleasant and professional to deal with. Though i end up in leasing different property through different agency but he was professional and very humble. A very helpful personality and follow up very quickly. Impressive !!!Keep up the good Job Symon

Fadi Haddad

07 Jul, 2018
Fadi Haddad

Jun was very helpful and understanding; she didn’t mind coming to work on Saturday in order to show us the available units. She was also very cooperative and patient and answered all our inquiries appropriately. The service we received from Jun was exceptional! We could not have asked for a better Realtor to help us find a suitable unit for rent within a short notice.

It gives us a great pleasure to write this letter in support of Jun. We have recently met Jun when we were dumped by our previous Realtor who informed us 2 days before our wedding that the unit we rented won’t be ready anytime soon to move in. Jun saved us by finding us within a very short notice a nice unit that is convenient for us in all aspects.

We will definitely work again with Jun when we decide to rent or buy another unit.

Cynthia

19 Oct, 2016
Cynthia

Happy PIA Tenant "...we are pleased with the quality of service your agents Hiro and Ronnie provide in Mascot area"

"To whom it may concern,
We want you to know that we are pleased with the quality of service your agents Hiro and Ronnie provide in Mascot area. We have been renting from you in this area for about four years. We are very impressed on their problem solving and communication skills. They are both patient and helpful, and I have recommended them to others because of our satisfaction with their service. One of my friends has authorized Ronnie to manage his property in Zetland for about half a year. He has given me positive feedback about their services too, so I ?€?d be very happy if they can manage my property in Rhodes when it settles.

Kind regards,
Cynthia
"

Bin Ren

21 Nov, 2024
Bin Ren

5 stars from Google review 7 days ago:
Tony Wang did a great job!

RebeccaCN

21 Nov, 2024
RebeccaCN

5 stars from Google review 14 hours ago:
Michael Lee is the best agent of property management I have met. He's patient, trustworthy and professional who always delivers his best work.

Anselm Chow

14 Nov, 2024
Anselm Chow

5 stars from Google review 3 days ago:
Prompt response. Really pay attention to owner's thought and best interest.
The manager's name is Tony Jiayu Wang

Danny Zhu

14 Nov, 2024
Danny Zhu

5 stars from Google review yesterday:
I highly recommend Alex Chiu. He helped me claim the landlord insurance due to the early termination of lease from the tenant.

Ashish Verma

31 Oct, 2024
Ashish Verma

5 stars from Google review 22 hours ago:
Very happy dealing with Leroy Magee from PIA who helped us with the sale of our property. He took care of everything from the start to the end and was vey prompt with his communication. Would definitely recommend him.

Tian Yi Zheng

24 Oct, 2024
Tian Yi Zheng

5 stars from Google review 6 days ago:
Isabella has been fantastic in addressing the property mold issues. She has conducted herself professionally and demonstrated excellent judgment and reasoning skills, effectively resolving misunderstandings and disputes between parties. Additionally, her ability to find a suitable new tenant in record time during challenging circumstances is impressive. Great job!

EJ Lee

17 Oct, 2024
EJ Lee

5 stars from Google review 6 days ago:
Thank you for Crystine Hng. As someone who has never sold an apartment before and had no information, she was so kind and very proactive in helping me sell my apartment in just three weeks, even though I didn't have time for renovations because tenants were living in there.I can definitely recommend her to others.

Aunty Uncle

10 Oct, 2024
Aunty Uncle

5 stars from Google review 6 days ago:
Recently sold a property that was tenanted by PIA. Michael Lee and Crystine Hng were both very helpful throughout the entire process. From finalizing tenant vacancy to advertising and finally the sales process, despite being overseas, they were both really easy to work with, and very professional. Would highly recommend both of them for rentals and sales respectively.
(VT)

Aunty Uncle

10 Oct, 2024
Aunty Uncle

5 stars from Google review 6 days ago:
Recently sold a property that was tenanted by PIA. Michael Lee and Crystine Hng were both very helpful throughout the entire process. From finalizing tenant vacancy to advertising and finally the sales process, despite being overseas, they were both really easy to work with, and very professional. Would highly recommend both of them for rentals and sales respectively.
(VT)

Trang Le

10 Oct, 2024
Trang Le

5 stars from Google review 3 days ago:
Coco Liu is such a fantastic person to work with. She is friendly, knowledgeable and helpful as a sales agent. She knows her property very well. Thanks for your service!

Minggong Zheng

10 Oct, 2024
Minggong Zheng

5 stars from Google review 21 hours ago:
Thanks Michael Lee Excellent service!

Yueyue Chen

09 Oct, 2024
Yueyue Chen

5 stars from Google review 1 hour ago:
我一直想写一封赞美表扬信给Andy,忙于两个孩子的琐事,拖到了今天。Andy Gu 是我遇到的最好最负责任的property manager。他非常专业,对业主非常的负责任。甚至他还帮我做了很多personal的一些翻译工作,在我心里他早已不是客户服务关系,而是一位人品扛扛,业务能力超强,特别靠谱的弟弟。本来几年前我最想卖的就是跟Mascot这套房,就是因为Andy在管理,真的不忍心离开他的专业安心的服务,就一直留着出租。再次我要说一声Andy,You are the best!!陈姐真诚祝福您未来可期,定创辉煌!真希望PIA的每位同仁向Andy学习,我相信PIA肯定会越来越好!
Google Translate: I've always wanted to write a letter of praise for Andy, but with the busyness of two kids, it was delayed until today. Andy Gu is the best and most responsible property manager I've ever met. He is incredibly professional and takes great responsibility for the property owners. He even helped me with a lot of personal translation work. In my mind, he's no longer just in a customer service relationship but a highly reliable younger brother with strong character and excellent professional skills...

Danny Picasso

03 Oct, 2024
Danny Picasso

5 stars from Google review 7 days ago:
Great having Jeffery as our property manager

Jin Li

03 Oct, 2024
Jin Li

5 stars from Google review 7 days ago:
Jeffrey is my best property manager, I'm very appreciated his help always.

M Kapeil

03 Oct, 2024
M Kapeil

5 stars from Google review 6 days ago:
From day one Tony Wang from PIA has been so proactive and efficient in getting things organised for the renting of my property. He has extensive knowledge of the local market and his team has answered all my questions along the journey. The open inspections went smoothly and I’m really pleased to have my property rented out in a few days. Highly recommended!

Jayson Peng

03 Oct, 2024
Jayson Peng

5 stars from Google review 3 days ago:
Brian Fang is a very professional, reliable, responsible and caring property managers who dedicates himself in assisting in tenants for all issues.
Highly recommend !

Yolan5 Dai

03 Oct, 2024
Yolan5 Dai

5 stars from Google review 19 hours ago:
谢谢 Michael Lee,有问题及时沟通解决
Google Translate: Thank you, Michael Lee, for promptly communicating and resolving any issues.

JJ Tao

26 Sep, 2024
JJ Tao

5 stars from Google review 7 days ago:
Fantastic work experience with Jeffrey. Appreciate with his prompt reply and kind service.

JZ

19 Sep, 2024
JZ

5 stars from Google review 6 days ago:
I would like to thank Jeffery Qiao from PIA Property Management Department managing my property. He is Kind, responsible and knowledgeable at his job. I am very happy with the service he provides.

Lin Bi

19 Sep, 2024
Lin Bi

5 stars from Google review 6 days ago:
I have been using PIA property management for almost 5 years and they have very professional team service. For example, my tenant reported a toilet drain problem and the PIA service team resolved it in one day and also contacted the Strata team to claim the cost successfully as the drain problem occurred in the public area.

Thank you PIA property management (particularly to Henry Hong Qiu) who has resolved the tenant issues in a quick way and behave for the best interest of the owner as well.

Fahime Zeinaly

12 Sep, 2024
Fahime Zeinaly

5 stars from Google review 6 days ago:
Jeffrey is very supportive and responsible. We had a great experience with him.

Ben He

12 Sep, 2024
Ben He

5 stars from Google review yesterday:
Excellent service that goes above and beyond to make sure any issues are resolved promptly. Big thank you to Michael Lee for all his superb work!

Frank Z Wang

06 Sep, 2024
Frank Z Wang

5 stars from Google review 2 days ago:
Jeffery Qiao have been managing one of my rental properties. He’s excellent to manage and maintain this property. He’s treated my tenants fairly. I’d recommend him to anyone who is looking for a property manager.

Leo Huang

06 Sep, 2024
Leo Huang

5 stars from Google review yesterday:
I’ve had a fantastic experience with Michael Lee, he’s incredibly professional, responsive and proactive. Any issues or maintenance requests are handled promptly and efficiently. Highly recommend Michael for anyone looking for a reliable property management service!

TAHA

29 Aug, 2024
TAHA

5 stars from Google review yesterday:
Henry 他给我的感觉:
对待工作非常有责任心,工作认真负责,对本职工作兢兢业业。每次有关我房子的任何信息/变动他都及时通知我,我确常常不能及时反馈与他,而他就会邮件,微信以至于电话联系我确保我知晓。
他对待客户诚信,做事细心周全,为人诚恳、稳重。遇到任何问题我总是想让他帮我拿主意,因为我很信任他,每次我总对他说有你照看我的房子我很放心,你认为怎么样就怎么样。而他总会给我讲解的很清楚,权衡利弊,根据不同情况给出相应的建议让我决定。
自从我在你们那里买了房子后,在他之前已经换过几任管理人员,他让我最满意,最放心,让我无后顾之忧。我很庆幸有他帮忙看护我的房子, 我相信你们公司也一定很庆幸有这么一个优秀的员工,因为他给你们公司带来好的口碑。
Google Translation: Henry has shown great responsibility and dedication to his work. He always keeps me promptly informed about any updates related to my property, even when I can't respond right away. He is honest, meticulous, and trustworthy, and I rely on his advice with confidence. Since purchasing my property through your company, I've had several managers, but Henry stands out as the most reliable. His exceptional service has given me complete peace of mind, and I believe he is a valuable asset to your company, enhancing its reputation.

Wentao Ou

29 Aug, 2024
Wentao Ou

5 stars from Google review 6 days ago:
I have a few properties managed by different agents and finally, I have gradually consolidated them all together to PIA for their far above-average professionalism and customer care services, I'm now set at ease with PIA's management for all my properties, especially want to say thank you to property manager Jeffrey and Ray as well as their supporting team such as maintenance team Philips for taking good care of my properties, great job!

Michelle Jiang

22 Aug, 2024
Michelle Jiang

5 stars from Google review 2 days ago:
Suzanna from PIA is the best real estate agent I've ever had. She helped us find great tenants when we were renting out our property, and when we later sold the property she also worked tirelessly to find us the best buyer. She was very professional and responsible, and she was always very patient with our questions no matter what time of the day we contacted her. I felt that I could trust her, and she put me at ease even when navigating something as complex and daunting as selling a property for the first time. She definitely went above and beyond for us (even with things that weren't part of her job to help us with!) and we are so grateful.

Jane Wahab

22 Aug, 2024
Jane Wahab

5 stars from Google review 2 days ago:
I'm very impressed with Vinay Jhamb from PIA. He is professional, punctual reliable and honest man. He worked very hard and tried his best to sell our property at a good price. He is knowledgeable. He answered all my questions and calls when ever I needed his assistance. I highly recommend him, if you guy's want to sell your property. Get in contact with Vinay Jhamb from PIA.

Nhu Ngoc Tran

22 Aug, 2024
Nhu Ngoc Tran

5 stars from Google review 4 days ago:
Lovely working with Michael at PIA! Would highly recommend.

Kim Lam

22 Aug, 2024
Kim Lam

5 stars from Google review 5 days ago:
I transferred my property management to PIA through Alex Chiu, who helped me do the renovation with their tradesman, completed in a very good condition. Also I want to thank Tony Wang for managing my property so well, really appreciate their professional service.

Kim Lam

22 Aug, 2024
Kim Lam

5 stars from Google review 5 days ago:
I transferred my property management to PIA through Alex Chiu, who helped me do the renovation with their tradesman, completed in a very good condition. Also I want to thank Tony Wang for managing my property so well, really appreciate their professional service.

Patricia Law

15 Aug, 2024
Patricia Law

5 stars from Google review 5 days ago:
Our property manager Alex Chiu is very responsive and professional when communicating and answering our questions. He always gives valuable advice. We are very happy with the service he provides.

Alexei Beliaev

15 Aug, 2024
Alexei Beliaev

5 stars from Google review Yesterday:
Leon Ao & Tom Fu are exceptional as Property Managers at PIA. The best experience I ever had whilst renting a place in Sydney

Alexei Beliaev

15 Aug, 2024
Alexei Beliaev

5 stars from Google review yesterday:
Leon Ao & Tom Fu are exceptional as Property Managers at PIA. The best experience I ever had whilst renting a place in Sydney

Paul Von Schrottky

08 Aug, 2024
Paul Von Schrottky

5 stars from Google review 3 days ago:
It's been a pleasure working with my property manager, Jeffrey Qiao, of PIA. He's responsive and very helpful.

John T

01 Aug, 2024
John T

5 stars from Google review 19 hours ago:
I just sold my property today , I’m very lucky ! because my property agent PIA WENDY WEI , She is brilliant , provide excellent service , professional suggestion also she is working hard . Constantly give me The property market update information , I don’t need to worry anything . ⭐️⭐️⭐️⭐️⭐️⭐️

John T

01 Aug, 2024
John T

5 stars from Google review 19 hours ago:
I think PIA is Best of property management Teams in New South Wales, In last 7 years, Teams member Mr, MICHAEL LEE help me a lot and solving about my property and tenants problem , MICHAEL Is champion, Fast respond , Very polite, very professional, It gives me no worries / comfort.⭐️⭐️⭐️⭐️⭐️⭐️

Tamilvanan Umapathy

25 Jul, 2024
Tamilvanan Umapathy

5 stars from Google review 15 hours ago:
Coco Liu and Praveen Malhotra did a great job in marketing and selling my unit in Norwest.

Tamilvanan Umapathy

25 Jul, 2024
Tamilvanan Umapathy

5 stars from Google review 15 hours ago:
Coco Liu and Praveen Malhotra did a great job in marketing and selling my unit in Norwest.

Anthony Chor

25 Jul, 2024
Anthony Chor

5 stars from Google review 18 hours ago:
I’m very grateful to have Isabella Tan from PIA managing my property over the years. She is always friendly and approachable, attending to issues promptly and keeping me well informed. Her professionalism and attention to detail make managing my rental property stress-free. I highly recommend Isabella Tan to everyone for property management.

Benjamin Li

25 Jul, 2024
Benjamin Li

5 stars from Google review 1 week ago:
Our property manager Michael Lee have made renting out our apartment very easy and smooth process. He explained and helped us out with all the things to watch out for and always provided excellent service when we needed. Thank you so much for everything Michael!

Leelau

25 Jul, 2024
Leelau

5 stars from Google review 1 week ago:
Tony Wang is both efficient and professional. I feel so confident having him looking after the property. I would be happy to recommend him to anyone for his high quality service.
I would also like to show our appreciation to Mr Alex Chiu who looks after my property professionally and pleasantly. He attends every details with clarity and efficient. Thanks Alex.
In addition, I would like to acknowledge our leasing manager, Kelvin through his diligent efforts, professionalism and dedication in achieving positive outcome. Much appreciated Kelvin.

Leelau

25 Jul, 2024
Leelau

5 stars from Google review 1 week ago:
Tony Wang is both efficient and professional. I feel so confident having him looking after the property. I would be happy to recommend him to anyone for his high quality service.
I would also like to show our appreciation to Mr Alex Chiu who looks after my property professionally and pleasantly. He attends every details with clarity and efficient. Thanks Alex.
In addition, I would like to acknowledge our leasing manager, Kelvin through his diligent efforts, professionalism and dedication in achieving positive outcome. Much appreciated Kelvin.

Leelau

25 Jul, 2024
Leelau

5 stars from Google review 1 week ago:
Tony Wang is both efficient and professional. I feel so confident having him looking after the property. I would be happy to recommend him to anyone for his high quality service.
I would also like to show our appreciation to Mr Alex Chiu who looks after my property professionally and pleasantly. He attends every details with clarity and efficient. Thanks Alex.
In addition, I would like to acknowledge our leasing manager, Kelvin through his diligent efforts, professionalism and dedication in achieving positive outcome. Much appreciated Kelvin.

Leelau

25 Jul, 2024
Leelau

5 stars from Google review 1 week ago:
Tony Wang is both efficient and professional. I feel so confident having him looking after the property. I would be happy to recommend him to anyone for his high quality service.

I would also like to show our appreciation to Mr Alex Chiu who looks after my property professionally and pleasantly. He attends every details with clarity and efficient. Thanks Alex.

In addition, I would like to acknowledge our leasing manager, Kelvin through his diligent efforts, professionalism and dedication in achieving positive outcome. Much appreciated Kelvin.

Jeffree Zhang

25 Jul, 2024
Jeffree Zhang

5 stars from Google review 1 week ago:
Jeffrey Qiao has been very helpful in keeping my properties in check, never misses to update me on what is going on, and I am happy with services Jeffrey and his team has provided so far. Will recommend the Property Investor Alliance without a second thought to anyone looking for an agent.

Defang

11 Jul, 2024
Defang

5 stars from Google review 5 days ago:
I am very satisfied with the services provided by Brian, my property manager. He manages my property very well, conducts thorough inspections, and communicates with me promptly if any issues arise. If I have new investment properties, I would definitely have Brian manage them.

Lingjun Bei

04 Jul, 2024
Lingjun Bei

5 stars from Google review 20 hours ago:
I am extremely impressed with Brian. He is responsive, professional, and attentive to all my needs. Brian addresses issues promptly and keeps me well-informed. His dedication and proactive communication make the rental experience smooth and stress-free. Highly recommend Brian for top-notch property management!

Victor T

04 Jul, 2024
Victor T

5 stars from Google review 23 hours ago:
Phillip was very helpful, negotiated a deal with repairmen and addresses the issues promptly.

Grace Go

04 Jul, 2024
Grace Go

5 stars from Google review 2 days ago:
Michael always provide an excellent assistance to us with our rent property. He has a high quality service attitude and very clear and efficient communication skills, we are happy he is the property manager to look after our invested property.

Zona Cai

04 Jul, 2024
Zona Cai

5 stars from Google review 3 days ago:
I have a really great rental experience with PIA. They are very efficient and responsible for things I asked for.
I would like to much appreciate my property manager - Yolanda You. She is kind, friendly and responsible, easy to access and respond quickly through phone or emails even when it was at night time. Also she put herself in tenants’ shoes, care about tenants’ thoughts and tried her best to get ‘win-win’ between tenant and landlord.
I would like to thank Masy Ma. She is kind as well, helped me a lot when I locked myself out of my home. Considerate, helpful and supportive!
It was a lovely experience! Appreciate!

Zona Cai

04 Jul, 2024
Zona Cai

5 stars from Google review 3 days ago:
I have a really great rental experience with PIA. The y are very efficient and responsible for things I asked for.
I would like to much appreciate my property manager - Yolanda You. She is kind, friendly and responsible, easy to access and respond quickly through phone or emails even when it was at night time. Also she put herself in tenants’ shoes, care about tenants’ thoughts and tried her best to get ‘win-win’ between tenant and landlord.
I would like to thank Masy Ma. She is kind as well, helped me a lot when I locked myself out of my home. Considerate, helpful and supportive!
It was a lovely experience! Appreciate!

Yuting Wang

04 Jul, 2024
Yuting Wang

5 stars from Google review 6 days ago
我要感谢我的房屋中介Michael Lee。他非常尽职,一直让我感到很放心。Michael对市场很了解,总是及时提供最新信息和实用建议。整个过程中,他都能迅速解决问题,让交易过程变得顺利和轻松。我非常满意他的服务,推荐Michael Lee给需要房产服务的人。
Google Translate: I would like to thank my real estate agent, Michael Lee. He was very dedicated and always made me feel at ease. Michael is very knowledgeable about the market and always provides the latest information and practical advice in a timely manner. Throughout the entire process, he was quick to resolve issues and make the transaction smooth and easy. I am very satisfied with his service and recommend Michael Lee to anyone who needs real estate services.

George Zhu

04 Jul, 2024
George Zhu

5 stars from Google review 7 days ago:
Property Manager Rain Huang has offered excellent service.

Jingjin Li

27 Jun, 2024
Jingjin Li

5 stars from Google review 7 days ago:
Highly recommend Michael Lee as a property manager. As he is experienced, friendly and always approachable.

Ho William

27 Jun, 2024
Ho William

5 stars from Google review 3 days ago:
I want to extend my heartfelt thanks to Agent Ray Xiaorui for his exceptional service. Last weekend, my apartment had a burst water pipe, and Ray promptly arranged for a plumber to fix it. His quick response and dedication, even on the weekend, made a huge difference. Highly recommend his services!

Jazmine Thomas

27 Jun, 2024
Jazmine Thomas

5 stars from Google review 3 days ago:
Jeffrey is always quick to respond, quick to action and fair and reasonable. Pleasure having Jeffrey as our PM!

Winnie Lo

27 Jun, 2024
Winnie Lo

5 stars from Google review 18 hours ago:
I used the services of Alex Chiu from Property Management, and his service is professional and responsible. He carefully analyzes market conditions and promptly responds to every email and phone call, quickly resolving any rental issues. When the property needed repairs, he thoroughly inspected everything before suggesting any work, ensuring I wasn't overcharged for unnecessary repairs. I highly recommend Alex Chiu to everyone for property management.

vic t

27 Jun, 2024
vic t

5 stars from Google review 15 hours ago:
Alex Chiu has been a great help. He helped me get thru a very difficult tenant situation very professionally.

Vinny L

27 Jun, 2024
Vinny L

5 stars from Google review 2 hours ago:
Michael Lee is very responsive with good communication skills

Yi Wu

20 Jun, 2024
Yi Wu

5 stars from Google review 3 days ago:
I highly recommend my property manager Rain Huang
Good communication and high quality service attitude

Daniel Mak

20 Jun, 2024
Daniel Mak

5 stars from Google review 3 days ago:
We are very happy with the professional service provided by Tony.

Brenda deng

20 Jun, 2024
Brenda deng

5 stars from Google review 6 days ago:
Michael lee. My agent who is very helpful. Efficient and effective services have been provided. Very satisfied.

Bruce Lee

20 Jun, 2024
Bruce Lee

5 stars from Google review 1 week ago:
Tony Wang has been of great help to me, he always responds in a timely and effective manner, and his professional ability has given a lot of valuable advice. Thank you so much!

Elva Wu

13 Jun, 2024
Elva Wu

5 stars from Google review 54 minutes ago:
Tony Wang is a very professional and helpful property manager . i got a very good service!

Lijing Gu

13 Jun, 2024
Lijing Gu

5 stars from Google review 19 hours ago:
Tony Wang is conscientious and responsible in his work, has good service and attitude, and can solve problems immediately

Tina Zhang

13 Jun, 2024
Tina Zhang

5 stars from Google review 2 days ago:
Jeffrey Qiao is a property manager with strong problem-solving skills, professional experience and also attention to detail.He has the ability to take good care of his clients' properties.

Heng Fai

13 Jun, 2024
Heng Fai

5 stars from Google review 5 days ago:
Very Friendly, professional, patient and clearly explains things. Highly recommend his service. Thank you Henry Qiu.

Papaiah CH

13 Jun, 2024
Papaiah CH

5 stars from Google review 6 days ago:
Masy Ma is very friendly and helpful with my rental property.

Li Yang

07 Jun, 2024
Li Yang

5 stars from Google review 6 days ago:
I have been with PIA for more than 10 years. My experience with PIA was not always good one until I transferred my properties under the management of Mr. Michael Lee. Michael is very responsive and responsible manager who always solves the tenants' problems on times, at same time reviews rent and gives pertinent advise on time for landlord. So far i am very satisfied with his work and hope he continues doing good job.

Jason Yap

07 Jun, 2024
Jason Yap

5 stars from Google review 6 days ago:
Michael has been a pleasure to deal with. He is always responding to calls, emails and actions promptly as well as providing regular updates!

Sharlee sun

07 Jun, 2024
Sharlee sun

5 stars from Google review 3 days ago:
Isabella Tan is awesome, very helpful and good communication. She is a dedicated and experienced management agent. Highly recommended.

Hui Sui Lung, Wilson

07 Jun, 2024
Hui Sui Lung, Wilson

5 stars from Google review 3 days ago:
The property manager, Michael Lee, consistently demonstrates his professionalism by providing timely responses to our requests and offering unwavering support.

Yan Yan

07 Jun, 2024
Yan Yan

5 stars from Google review 2 days ago:
My property manager Henry Qiu is reliable, quick to respond, and professional. We're grateful to have him as our agent. Highly recommend.

Chung tung cheng

07 Jun, 2024
Chung tung cheng

5 stars from Google review 2 days ago:
Michael Lee is a responsible property manager. He can follow up owner any enquiries and requests. He is a trusted friend.
Thanks.
Peter Cheng

Emily Howard

07 Jun, 2024
Emily Howard

5 stars from Google review 2 days ago:
Thank you Jeffrey at PIA - always professional and responsive within a timely manner.

Jiaman Zhao

07 Jun, 2024
Jiaman Zhao

5 stars from Google review 2 days ago:
I am thrilled to share my positive experience with Michael Lee. Michael's dedication and proactive communication made managing my rental property effortless. When lift issues arose last month, Michael promptly addressed them, showcasing his commitment to ensuring a smooth and hassle-free experience for both tenants and landlords. I highly recommend Michael Lee for his outstanding service and professionalism.

Rowena Stanley

07 Jun, 2024
Rowena Stanley

5 stars from Google review 2 days ago:
Jeffrey was extremely helpful and supportive throughout my 3 years renting through PIA. He always responded quickly to any enquiries i had and provided exceptional assistance.

Jenny Anderson

07 Jun, 2024
Jenny Anderson

5 stars from Google review a day ago:
Michael Lee from PIA has been my managing agent and I am very happy with the service he provides. He is very knowledgeable and efficient at his job and able to help me with any issues I have. I’m not always at my desk at work or able to answer phone calls but rest assured he will email/call/sms to reach me ASAP if there’s anything urgent. He is reliable and approachable and always replies promptly when I email him. Highly recommend him!

Robert Zhang

07 Jun, 2024
Robert Zhang

5 stars from Google review 16 hours ago:
Michael has provided great service for renting landlord with consideration and patience

Anne Jaumees

29 May, 2024
Anne Jaumees

5 stars from Google review 17 hours ago:
Leroy Magee was the real estate agent who sold my property through PIA. He was amazing. He was very helpful in the preparation of the property for sale (timing, hints to get best sale etc). He was always very pleasant and professional to deal with. I would have no hesitation at recommending him in with sale or management of your property.

John

27 May, 2024
John

Translated comments from John via WeChat message:
Thank you, PIA, very much for providing me with high-quality services for buying houses, rental management, and property management over the years. I have three properties under the management of Brian Fang, and his team has been dedicated, meticulous, patient, and enthusiastic in providing services to us over the years. This has made us very satisfied and happy. Here, I extend my respect to PIA! And my special thanks to Manager Brian and his team.

Ahsan Khan

27 May, 2024
Ahsan Khan

5 stars from Google review 5 hours ago:
Great working with Melvin as our property manager.

Isabella Espin

23 May, 2024
Isabella Espin

5 stars from Google review 16 hours ago:
Shirley was great with helping us move into our new place. Very approachable made it easy to get everything done

Ming Hieng Lau

21 May, 2024
Ming Hieng Lau

Compliment sent via email:
Re: Ray Xiaorui Xie
We have come across many property management agents. Ray has no doubt been the best agent we ever had. From the first day he took over one of our properties to now after we nominated for him to manage all our properties, he has demonstrated very dedicated, respectful in his professionalism and full responsibility to his duty. I feel he is also a honest and ethical person. We feel our properties are in good hands and can rest assured that he is making sure our properties are well looked after by the tenants, well maintained for the benefit of the tenants as well as for the value of the properties. We really appreciate that as that helps us keeping track and it’s in clear black and white to avoid misunderstandings and confusions. All in all, it’s the detail and clear communication that he patiently cares to maintain with us through emails and his care and responsible attitude towards his duty that has stand him out from all.

Mariia Rianicheva

20 May, 2024
Mariia Rianicheva

5 stars from Google review 47 minutes ago:
Jeffrey is our manager and he is really great. He is always in touch with us by email and phone as well. Every time he is successfully solving our problems in time.

Weiren Wu

20 May, 2024
Weiren Wu

5 stars from Google review 10 hours ago:
I am truly grateful to Michael Lee for his exceptional and consistently outstanding services in managing my property over the years. He consistently demonstrates attention to detail, prompt responsiveness, and a high level of professionalism in handling complex property-related issues, all just a phone call away. I highly recommend Michael Lee in the property management industry.

Frank Z Wang

20 May, 2024
Frank Z Wang

5 stars from Google review 14 hours ago:
Michael Lee have been managing one of my rental properties for 5 years. He's excellent to manage and maintain this property. I have always been updated. He's treated my tenants fairly. I'd recommend him to anyone who is looking for a property manager.

Guanglou Zheng

20 May, 2024
Guanglou Zheng

5 stars from Google review 17 hours ago:
As a landlord, I high lightly recommend PIA for your property management. For instance, when my property was vacant, they could arrange inspections multiple times a week to find a qualified tenant as early as possible. This was very important for landlords to maintain a healthy rental return, especially when the vacancy rate was too high during pandemic. Thanks a lot, PIA and, in particular, my property manager Michael Lee.

Stephanie Shen

20 May, 2024
Stephanie Shen

5 stars from Google review 2 days ago:
Yolanda You as my property manager went above and beyond her duties, helping me coordinate a multitude of trades and services on my property, which was incredibly useful as we had moved away. Always super helpful and responsive, she is a credit to the PIA team!!

Jing Wang

19 May, 2024
Jing Wang

(Email Translated by Google Translator) :
I previously engaged Bob Luo as my agent to assist in selling the property at Granville. I was highly satisfied with Bob's service. He demonstrated professionalism, diligence, and responsibility. He resolved issues promptly and strived to safeguard my interests. Many thanks!

Aaron Wang

19 May, 2024
Aaron Wang

5 stars from Google review one day ago:
Michael is an excellent property manager. He is professional, approachable and always respond to my queries promptly. It has been a trouble free experience having Michael Managed my rental property.

Guanglou

19 May, 2024
Guanglou

5 stars from Google review 17 hours ago:
We have had a wonderful journey with PIA in the past 5 years. Especially the PIA agent, Mr Michael Lee, provided us professional property management service with high quality. Based on my good experience with PIA, I highly recommend both lanadlords and tenants to choose them.

Sudiksha Dubey

18 May, 2024
Sudiksha Dubey

5 stars from Google review two days ago:
Had an amazing experience with Shirley! Especially given the tight turnaround.

Andrew Wakim

16 May, 2024
Andrew Wakim

5 stars from Google review 4 days ago:
Stephen from PIA is exceptional at his job, demonstrating extensive knowledge and respectfulness. I highly recommend PIA for managing your investment property rentals.

Lavinia

13 May, 2024
Lavinia

5 stars from Google review 3 days ago:
I am so glad that Michael is my property manager. He is very friendly, approachable and experienced.

Li ruifeng

13 May, 2024
Li ruifeng

5 stars from Google review 2 days ago:
Thank you very much Michael for helping us manager our property. He is a very responsible manager! He will do the required checks! Report the inspection results to us promptly! He will also give us feedback on rental housing issues as soon as possible! Andy help us solve all the problems encountered during rental! Thanks Michael!

Rossi Lee

09 May, 2024
Rossi Lee

5 stars from Google review 3 minutes ago:
I highly recommend Michael Lee from PIA. His extensive knowledge, effective communication, and efficient service made managing my rental apartment stress-free. Trustworthy and reliable, Michael is the real estate agent to call!

Toni Purcell

09 May, 2024
Toni Purcell

5 stars from Google review 10 hours ago:
It has been an absolute pleasure having Kel as our Property Manager. He is polite, professional and has been respectful of both us, the property owner & the tenant/s, which I very much appreciate. Kel has always kept us fully informed of anything that needed attending to and responded to all communications in a timely & efficient manner. Kel is an exceptional Property Manager, I would not hesitate to recommend him and thank him for looking after us so well.

Mudit Sood

09 May, 2024
Mudit Sood

5 stars from Google review 15 hours ago:
Kel Peng Yao, our wonderful PIA real estate agent is incredibly kind, approachable, and always quick to respond to any questions or concerns. Kel's professionalism and attention to detail in managing my property on a day-to-day basis are truly commendable. I strongly recommend him for his exceptional service and expertise.

Jasper Goodrich

08 May, 2024
Jasper Goodrich

5 stars from Google review 16 hours ago:
Great company to work with highly recommend Suzanna for her professionalism and friendly service.

Dan Q

25 May, 2022
Dan Q

5 stars from Google review a week ago
Must say a big thank you to Reina (Jing He) with help to solve the tenant issue recently. Great Result! Fantastic service from PIA Property Management Team with very quickly and efficiently answered any questions and extremely helpful.

Gary Ip

25 May, 2022
Gary Ip

5 stars from Google review 2 weeks ago
My property manager, Reina He, is exceptional. Last week I contacted Reina to rent out a unit. She quickly came to inspect the property, checking things in details but was swift overall. The next day I could see the ad with photos and description. Two days later I had a shortlist of applicants in my email. Finally just a week from the start Reina has secured deposit from the tenant we chose. Throughout that time, she was also organizing tradesmen with works on the unit and keeping me up-to-date with the status. This is way above my expectation. It is an impressive demonstration of speed and efficiency achieved without sacrifice in communication and attention to details. This level of excellence is only attainable through experience, dedication and passion. All in all, Reina is professional, responsive, friendly and does not compromise on quality. If you are a landlord looking for a reliable property manager, look no further. Reina He at PIA is the one to go to.

Ray Dong

21 May, 2022
Ray Dong

5 stars from Google review
Mia Zhang的主动、信心、市场敏锐力以及亲和力,打动我们把房子交给PIA打理;Elvis的敬业、努力和业务能力,超短时间内落实租客和入住,这一切的进展、跟进和服务非常到位;为你们点赞

Simon Li

18 May, 2022
Simon Li

5 stars from Google review
Niteshwar was a pleasure to work with in managing my property.
Keep up the great work!

Edward Yu

03 May, 2022
Edward Yu

5 stars from Google review
Having a reliable, professional and knowledgeable property manager with a passion can provide you peace of mind. We are impressed by the high calibre of George Zhou who has been looking after our properties for more than 5 years and has done a fantastic job since day one. I can’t recommend George enough with his calm and professional manner in dealing with a very stressful situation which happened to us in the last two months. He is absolutely brilliant and has done a wonderful job.

Guang Liang

01 May, 2022
Guang Liang

5 stars from Google review
感谢Tony帮我们解决了很大的麻烦!我们的出租房有建筑缺陷,空调管道漏水,墙体发霉,地板也泡坏了。Tony一直帮我跟进,这几个月联系物业开发商同时又跟房客交涉直到最后墙体地板修复完成。辛苦了!谢谢!

(Translated by Google)
Thanks to Tony for helping us out of the big trouble! Our rental unit had architectural defects, leaking air conditioning pipes, moldy walls, and soaked floors. Tony has been helping me follow up, contacting the property developer and negotiating with the tenant for the past few months until the final wall and floor restoration is completed. Thanks for your hard work! Thanks!

Annabelle Wang

01 May, 2022
Annabelle Wang

5 stars from Google review
PIA has been a great agency to deal with, we recommend Massimo as property manager

Nan Ye

25 Apr, 2022
Nan Ye

5 stars from Google review
PIA is efficient, professional and thoughtful. Big thanks to Suzanna, my property agent.

Ray Dong

24 Apr, 2022
Ray Dong

5 stars from Google review
Mia Zhang的主动、信心、市场敏锐力以及亲和力,打动我们把房子交给PIA打理;Elvis的敬业、努力和业务能力,超短时间内落实租客和入住,这一切的进展、跟进和服务非常到位;为你们点赞

Sua Suji수아수지

20 Apr, 2022
Sua Suji수아수지

5 stars from Google review
Good and kind property managers and company. Specially I wanna say Thanks to Andygu.
Everything's good

Maggie zhang

17 Apr, 2022
Maggie zhang

5 stars from Google review
Very good service, highly recommended Mia Zhang, she provided efficient job for my property, save me a lot of time and money, followed up with the details even after hours. Best choice I did for my property, recommended Mia for all my friends for sure.

Raymond Yee

18 Jan, 2022
Raymond Yee

5 stars from Google review 47 weeks ago
Thank you very much Michael for always being so helpful to resolve issues on my rental properties.

Christine QIU

18 Jan, 2022
Christine QIU

5 stars from Google review 49 weeks ago
I am highly appreciated my property manager - Jeffrey Qiao for his biggest support and look after my property during these years, he always resolve all of my questions and problems and responded very quickly, especially I met huge lose during 2020 because of COVID hardship, suffered by financial difficulties, Jeffrey gave me so much help and try his best to find replacement tenant for me, also help me to deal with the insurance claim. Thank you again and hope you all the best in year 2021

Frank Fei

18 Jan, 2022
Frank Fei

5 stars from Google review 51 weeks ago
We had a great experience working with Simon Zhang Peng. He was very dedicated, professional and patient in his work. All our interactions with him were pleasant and he was a great bridge in communication between us owners and the tenants.

Irena Haines

18 Jan, 2022
Irena Haines

5 stars from Google review 51 weeks ago
Thanks Massimo for helping liaise with the builder and looking after my property after settlement you give me peace of mind knowing you are on the case.

Agnes Omerez

18 Jan, 2022
Agnes Omerez

5 stars from google review 51 weeks ago
It was a pleasure working with Jimmy Xie of PIA. He was very professional and responsive whenever we have questions about the property. I highly recommend and we hope to work with Jimmy again in the future.

Wah Wu

14 Jan, 2022
Wah Wu

5 stars from Google review 39 weeks ago
(Translated by Google) Michael Lee Associate Partner – Property Management Treat customers with enthusiasm and responsibility (Original) Michael Lee Associate Partner – Property Management 對待客人 熱誠, 有責任心

Kate O

14 Jan, 2022
Kate O

5 stars from Google review 39 weeks ago
It was a great honor to have this opportunity to use the leasing service from PIA. The staffs are educated with highly qualification background. The humble working attitude with their professional manner are really impressed. May God continue to use PIA to glorify His kingdom.

Kate O

14 Jan, 2022
Kate O

5 stars from Google review 39 weeks ago
It was a great honor to have this opportunity to use the leasing service from PIA. The staffs are educated with highly qualification background. The humble working attitude with their professional manner are really impressed. May God continue to use PIA to glorify His kingdom.

Joanne JEONG

14 Jan, 2022
Joanne JEONG

5 stars from Google review 39 weeks ago
Thanks Massimo to help with our repair, appreciate your cooperation!

Tim Ding

14 Jan, 2022
Tim Ding

5 stars from Google review 43 weeks ago
I have had Ray manage our family investment for over 7 years. When we wanted to move in he was able to direct us in the right direction on what to do. Ray has a been helpful and a pleasure to work with.

Tingting Yu

14 Jan, 2022
Tingting Yu

5 stars from Google review 45 weeks ago
I leased out my property through PIA's portfolio manager Michael Lee 2 years ago and I feel blessed my property is managed in his hands. He's efficient and professional and very responsive in dealing with my requests and issues. Highly recommended.

Aein Xing

14 Jan, 2022
Aein Xing

5 stars from google review 46 weeks ago
Thank you very much Michael for always being so helpful to resolve issues on my rental properties.

Don Tummillo

13 Jan, 2022
Don Tummillo

5 stars from Google review 37 weeks ago
Henry has gone above and beyond in providing the ultimate customer service in renting one of our investment properties. His detail is so refreshing to sell and totally nice person. Thanks Henry!!

Sheena Feng

13 Jan, 2022
Sheena Feng

5 stars from Google review 39 weeks ago
I'd like to give my positive feedback to my property manager Michael Lee for his professional care for my property in handling the most difficult situations during the pandemic. I'm pleased by his service .

Jacquiline Kc

12 Jan, 2022
Jacquiline Kc

5 stars from Google review
Alex Chiu from PIA is easy to deal with and always willing to help where he can. Repairs are done promptly without delay, he and the team genuinely work with the tenants to ensure a favourable outcome for all parties involved. Alex and the team are professional, responsive to enquiries and highly reliable to resolving issues that arises. It's hard to find a good, caring and responsible Property Manager and Real Estate agent but PIA definitely fits this valued calibre of service. Highly recommended.

Isi Freundl

12 Jan, 2022
Isi Freundl

5 stars from Google review 25 weeks ago
Massimo Facci was such a big help to us since we know him. He has always responded super quick to any inquires and helped us recently to switch a tenancy agreement between tenants before lease termination, he organized us a new swipe recently and responded helpfully to our broken toilet facility. He is our favourite contact person for any inquiries and always finds a solution quickly.

Ajay Patil

12 Jan, 2022
Ajay Patil

5 stars from Google review 26 weeks ago
I had a chance to work with Eric Zhang from PIA finding my home for Rent. Eric was always responsive and helped with all the queries. He is very friendly and also gave us lot of suggestions on our future investments. It was pleasure interacting with him and PIA

Yingjie Liu

12 Jan, 2022
Yingjie Liu

5 stars from Google review 29 weeks ago
Thanks to my property manager Massimo for helping liaise with strata to receive compensation for the repair of my property. Very satisfied with the service provided.

Zheng W

12 Jan, 2022
Zheng W

5 Stars from Google review 29 weeks ago
Special thanks to property manager Simon(Jingchu Zhangpeng). Very professional and friendly. Highly recommend to people who are looking for a reliable real estate agent.

Jun Zhou

12 Jan, 2022
Jun Zhou

5 stars from Google review 30 weeks ago
(Translated by Google) My house has been managed by PIA for ten years, during which time they constantly changed management staff. In March of this year, I met a very bad tenant. The house was broken and dirty. Fortunately, Reina He happened to take over my house and quickly arranged the house repairs for me. She handled it professionally. The cost of maintenance was taken back from the insurance company, which saved my loss. Because of her, I stayed and let her manage it. (Original) 我的房子交給PIA 管理十年了,其间他們不断更換管理人员。今年三月份我遇到了非常糟糕的租客,房子弄得又破又骯髒,但幸运的是Reina He 刚好接管我的房子,迅速帮我安排好房子維修等等⋯⋯,她很专业地把维修的费用都从保险公司拿回,挽回了我的损失,因为她,我留下来继续让她管理。

Ivan Leung

12 Jan, 2022
Ivan Leung

5 stars from Google review 31 weeks ago
Thanks PIA for the good services, especially thank you Massimo Facci and Suzanna Ng for the professional advise and prompt response. Lucky to have both of you!

X- Men

12 Jan, 2022
X- Men

5 stars from Google review 31 weeks ago
I am very happy with my property manager Massimo Facci's work. e.g. regular monthly report and quick responded on my request of reporting for tax purpose.

Josephine Cheng

12 Jan, 2022
Josephine Cheng

5 stars from Google review 35 weeks ago
Agent Charles Lou was very helpful renting out my property. He went above and beyond, very professional as well. Thanks Charles.

Danna WEI

12 Jan, 2022
Danna WEI

5 stars from Google review 35 weeks ago
(Translated by Google) Michael Lee is very patient, and he can answer patiently every time there is a problem in communication. Enthusiastic and attentive. (Original) Michael Lee 特别有耐心, 每次有问题沟通时,都能耐心解答。 热情又细心。

Joyce Pang

12 Jan, 2022
Joyce Pang

5 stars from Google review 35 weeks ago
Thanks Massimo for looking after my property, he always keep me up to date and every helpful. Appreciated your hard work.

Jennifer Fang

12 Jan, 2022
Jennifer Fang

5 stars from Google review 35 weeks ago
(Translated by Google) Michael Lee is responsible for his work and is very dedicated. I can trust him with my house. (Original) Michael Lee工作认真负责,十分敬业,我的房子交给他很放心。

thomas louis

11 Jan, 2022
thomas louis

5 stars from Google review 15 weeks ago
Would definitely recommend Jun Fang!! She has been top-notch. She was always available to help sort out any concern we had. She always prioritised our requirements and comforts. She made the entire process of renting out a unit in a new suburb very smooth , and for that we thank her from the bottom of our heart. Thank you Jun.

WENYUAN WU

11 Jan, 2022
WENYUAN WU

5 stars from Google review 16 weeks ago
I highly recommend rental agents Mia and Jimmy and the property manager Leon of PIA. Their team can quickly respond to the requirements of owners. They have keen insight into the rental market that let my property be leased so quick. Rental management and services are also well. They can make a detailed report for the house before renting and help the owner solve some problems, such as returning keys and collecting mail. In a word, they are a very professional team. I appreciate their service.

WENYUAN WU

11 Jan, 2022
WENYUAN WU

5 stars from Google review 16 weeks ago
I highly recommend rental agents Mia and Jimmy and the property manager Leon of PIA. Their team can quickly respond to the requirements of owners. They have keen insight into the rental market that let my property be leased so quick. Rental management and services are also well. They can make a detailed report for the house before renting and help the owner solve some problems, such as returning keys and collecting mail. In a word, they are a very professional team. I appreciate their service.

Jeremy Morris

11 Jan, 2022
Jeremy Morris

5 stars from Google review 16 weeks ago
Jun has been an amazing agent to deal with leasing our new apartment. From the very beginning has provided outstanding service, took the time to inform me of everything I needed to know and worked with me the whole way. Friendly and always followed up, made sure I had everything I needed to know. Miles above the rest I have dealt with in the past and look forward to future dealing with PIA. Thank you Jun.

Bhaskar G

11 Jan, 2022
Bhaskar G

5 stars from Google review 17 weeks ago
Henry Hong Qiu is very responsive for the repairs reported in the property and professional.

Jui K

11 Jan, 2022
Jui K

5 stars from Google review 18 weeks ago
I had an excellent experience with one of the property managers Jun Fang. She was very professional, efficient and prompt. Always answered my calls when I was looking for properties. She helped us with 2 properties and the entire process was so simple and easy with her. She made the paperwork so easy and her great customer service was something which we always appreciate. She is truly a good asset for PIA and a very professional worker. Thanks Jun and I hope you continue to please many more clients like you pleased us. House hunting for me and my husband was truly a happy experience and all THANKS to JUN FANG from PIA. 5 stars to JUN

Ghazwan Al Taraji

11 Jan, 2022
Ghazwan Al Taraji

5 stars from Google review 19 weeks ago
I want to thank Alex Chiu for his excellent communication skills, keep following his clients.

M M

11 Jan, 2022
M M

5 stars from Google review 19 weeks ago
I am very happy with PIA for renting out our property quickly and smoothly. They are very professional, responsive and have big team to look after your home and investments. Thank you Mia for answering all our worries during the process. Thank you Leon for looking after our property and always responding quickly to our emails.

Rania Saleh

11 Jan, 2022
Rania Saleh

5 stars from Google review 19 weeks ago
Alex has been amazing with our rental, always replying quick and getting the work done quickly and efficiently. Would definitely recommend Alex.

Simon Sophia

11 Jan, 2022
Simon Sophia

5 stars from Google review 20 weeks ago
Excellent and Professional service by the PIA team. Kris Fan Guo the Sales Consultant was very supportive during the apartment inspection and contract stage. Massimo Facci the Portfolio Manager for the property was very professional, responsive in accommodating our requests. He has provided us outstanding service during the renewals and makes our stay feel comfortable at home.

Sylvian Tran

11 Jan, 2022
Sylvian Tran

5 stars from Google review 20 weeks ago
Wanted to give a special shout out to Elvis Long for leasing out our property. He is very professional and had great communication with us throughout the whole process. Elvis was patient, friendly and easy to talk to. The property management team was also quick to respond to our emails and was very responsive. It has been a pleasant experience with PIA so far and we look forward to continue working with them.

MaNsHooN H

11 Jan, 2022
MaNsHooN H

5 stars from Google review 20 weeks ago
Thanks Massimo for helping through out our tenancy, PIA has been a great help to us.

Jeff Wang

11 Jan, 2022
Jeff Wang

5 stars from Google review 21 weeks ago
When I was worrying about the recession of the rental market during the COVID 19 pandemic, I was very lucky to meet Jimmy Wei from PIA. His efficient work impressed me and changed me from worry to peace of mind quickly. He gave me many useful advice and found a good tenant in a very short time. His service is worth five stars.

Wenli Zhou

11 Jan, 2022
Wenli Zhou

5 stars from Google review 21 weeks ago
i have apartment in pemulwuy, Reina He, she look after the leasing of my apartment.She is extremely patient and can fix problem quickly and very prompt in communications with me. She is much better than previous staffs who look after this aparment , I am so happy that she look after my apartment. Highly recommended.

Wayne Gu

11 Jan, 2022
Wayne Gu

5 stars from Google review 22 weeks ago
Alex helped me manage the property very seriously and responsibly. He took the initiative to follow up the tenant and contact me in time, so that the landlord can maintain the maximum profit and reduce the loss. Thanks again Alex Mandy Ye

Joe Lin

10 Jan, 2022
Joe Lin

5 stars from Google review
Circle Liu was very organised. She always keep us updated and discussed with possible strategies. She was polite and happy to listen and easy to work with. Circle worked extremely hard to achieve the best result possible

Patrick Kim

10 Jan, 2022
Patrick Kim

5 stars from Google review
Professional and conscientious agent Circle Liu was a pleasure to work with; she was knowledgeable and worked hard to sell my property. Circle kept me updated with market performance and informed me of all feedback. Thank you, Circle, very happy with your service.

Shrikhanth K.K

10 Jan, 2022
Shrikhanth K.K

5 stars from Google review 3 weeks ago
We would highly recommend Circle Liu. Throughout our sale and purchase she was super helpful, always available for any questions, remaining positive & worked hard towards our goals. She was open to listening to any concerns & gave us honest & open feedback.

Lavinia huang

10 Jan, 2022
Lavinia huang

5 stars from Google review 3 weeks ago
This is a message from Tian Zhang, very happy experience to buy a property form second hand property selling department manager Richard Liu, he is professional and really work hard........

Petar Vasiljevic

10 Jan, 2022
Petar Vasiljevic

5 stars from Google review 4 weeks ago
Recently purchased a property sold by PIA and was extremely happy with the service from Bob Luo & Marcia Wang. I requested multiple inspections at various times, and they were always more than happy to accommodate my requests even when they were late notice. They were always on time, and very professional each time. Thanks team!

Petar Vasiljevic

10 Jan, 2022
Petar Vasiljevic

5 stars from Google review 4 weeks ago
Recently purchased a property sold by PIA and was extremely happy with the service from Bob Luo & Marcia Wang. I requested multiple inspections at various times, and they were always more than happy to accommodate my requests even when they were late notice. They were always on time, and very professional each time. Thanks team!

Mamia Savara

10 Jan, 2022
Mamia Savara

5 stars from google review 4 weeks ago
Marcia Wang and Coco liu are very professional ,give me good service and saved us lot of time.Thank you for them.

Mamia Savara

10 Jan, 2022
Mamia Savara

5 stars from Google reivew 4 weeks ago
Marcia Wang and Coco liu are very professional ,give me good service and saved us lot of time.Thank you for them.

Fluffy Unicorn

10 Jan, 2022
Fluffy Unicorn

5 stars from Google review 4 weeks ago
Marcia Wang and Richard Liu they are professional sales ,I appreciate their efforts.If I have friends who wiles be sure to introduce them.

Fluffy Unicorn

10 Jan, 2022
Fluffy Unicorn

5 stars from Google review 4 weeks ago
Marcia Wang and Richard Liu they are professional sales ,I appreciate their efforts.If I have friends who wiles be sure to introduce them.

Ge Fan

10 Jan, 2022
Ge Fan

5 stars from Google review 4 weeks ago
Thank you Bob luo and Marcia wang give me very good service. I have very good buying experience. Thank you !

Ge Fan

10 Jan, 2022
Ge Fan

5 stars from Google review 4 weeks ago
Thank you Bob luo and Marcia wang give me very good service. I have very good buying experience. Thank you !

Lucca Springall

10 Jan, 2022
Lucca Springall

5 stars from Google review 4 weeks ago
Marcia wang and Richard liu was very professional sales manager. They have good service , very understanding especially during any difficult situations!

Lucca Springall

10 Jan, 2022
Lucca Springall

5 stars from Google review 4 weeks ago
Marcia wang and Richard liu was very professional sales manager. They have good service , very understanding especially during any difficult situations!

Tsai Jane Tsai

10 Jan, 2022
Tsai Jane Tsai

5 stars from Google review 5 weeks ago
Circle Liu is such a great sale manager, her professional services save lots of our time and effort towards our decision making.

Zane Chami

10 Jan, 2022
Zane Chami

5 stars from Google review 5 weeks ago
Circle Liu These guys listen to you and get back to straight away! Very understanding especially during any difficult situations! You won’t be disappointed

Joanna Yeung

10 Jan, 2022
Joanna Yeung

5 stars from Google review 6 weeks ago
Melvin was my rental agent through PIA. I always received high quality, professional service, and he was able to successfully renew my rental lease to keep original rental fees, which was not easy especially during this Covid pandemic. We appreciated his hard work and effort. We would recommend using the Property Investors Alliance.

Aven Lin

10 Jan, 2022
 Aven Lin

5 stars from Google review 7 weeks ago
Niteshwar Mathur is our property manager at PIA, he always provides excellent and profession service for us, help to build a good communication between landlord and Tenant, especially during in Covid-19 lockdown period. He also has responses promptly when there are any enquiries and issues. We are very happy with Niteshwar Mathur for his services and will be happy to recommend his to anyone who needs help.

Jay Jung

10 Jan, 2022
Jay Jung

5 stars from Google review 7 weeks ago
I would like to thank you for the time and effort you have put in this sales. It was very nice working with you all. The people were very kind and the environment was calm. The work you have put in this is miraculously well. Thank you to the workers Bob, Coco, Marcia, and Richard.

Jay Jung

10 Jan, 2022
Jay Jung

5 stars from Google review 7 weeks ago
I would like to thank you for the time and effort you have put in this sales. It was very nice working with you all. The people were very kind and the environment was calm. The work you have put in this is miraculously well. Thank you to the workers Bob, Coco, Marcia, and Richard.

Jay Jung

10 Jan, 2022
Jay Jung

5 stars from Google review 7 weeks ago
I would like to thank you for the time and effort you have put in this sales. It was very nice working with you all. The people were very kind and the environment was calm. The work you have put in this is miraculously well. Thank you to the workers Bob, Coco, Marcia, and Richard.

Jay Jung

10 Jan, 2022
Jay Jung

5 stars from Google review 7 weeks ago
I would like to thank you for the time and effort you have put in this sales. It was very nice working with you all. The people were very kind and the environment was calm. The work you have put in this is miraculously well. Thank you to the workers Bob, Coco, Marcia, and Richard.

Skylar Fan

10 Jan, 2022
Skylar Fan

5 stars from Google review 7 weeks ago
Thank you Marcia, Bob, Coco and Richard for the amazing service. I had a great experience working with you.

Skylar Fan

10 Jan, 2022
Skylar Fan

5 stars from Google review 7 weeks ago
Thank you Marcia, Bob, Coco and Richard for the amazing service. I had a great experience working with you.

Skylar Fan

10 Jan, 2022
Skylar Fan

5 stars from Google review 7 weeks ago
Thank you Marcia, Bob, Coco and Richard for the amazing service. I had a great experience working with you.

Skylar Fan

10 Jan, 2022
Skylar Fan

5 stars from Google review 7 weeks ago
Thank you Marcia, Bob, Coco and Richard for the amazing service. I had a great experience working with you.

Steven Caroline-playz

10 Jan, 2022
Steven Caroline-playz

5 stars from Google review 7 weeks ago
Marcia,Bob ,Richard and Coco is very good sales.very enthusiastic, professional thank for their efforts!

Steven Caroline-playz

10 Jan, 2022
Steven Caroline-playz

5 stars from Google review 7 weeks ago
Marcia,Bob ,Richard and Coco is very good sales.very enthusiastic, professional thank for their efforts!

Steven Caroline-playz

10 Jan, 2022
Steven Caroline-playz

5 stars from Google review 7 weeks ago
Marcia,Bob ,Richard and Coco is very good sales.very enthusiastic, professional thank for their efforts!

Steven Caroline-playz

10 Jan, 2022
Steven Caroline-playz

5 stars from Google review 7 weeks ago
Marcia,Bob ,Richard and Coco is very good sales.very enthusiastic, professional thank for their efforts!

Mandy Huang

10 Jan, 2022
Mandy Huang

5 stars from Google review 7 weeks ago
(Translated by Google) Reina is a professional and patient property manager. She contacted me immediately if there was any problem with my rental room in about 2 and a half years. She patiently explained the problems that I did not understand. She has a very good attitude and a professional attitude. On weekends I can also find her, and I feel relieved that the house will be managed by her. (Original) Reina 是一位专业,有耐心负责人的property manager,在2年半左右我的出租房有任何问题她立即联系我,我不明白的问题她耐心解释,态度很好很专业,在周末的时间也能找到她,房子交给她管理我很放心。

Yuen Raymond

10 Jan, 2022
Yuen Raymond

5 stars from Google review 7 weeks ago
I would like to recommend Alex Chiu @PIA for anyone due to the outstanding services he provided. When I bought the unit that I am currently living in, although he was not in charge of property selling department, he recommended a property for me which was sold by PIA. I am very happy to live in this property and appreciated for his help. From this, I can see that he is a passionate person. Apart from this, I have a investment property and he is my management agent. He is very accountable for everything, especially when the tenant needs to repair something. He also handle the bond paid by tenant and the rental insurance very well.

Marc Wang

10 Jan, 2022
Marc Wang

5 stars from Google review 7 weeks ago
I have a very good experience with my property manager Ms Reina He of PIA. She is quick responsive, job efficient, and most helpful. I am lucky to have her taking of my property the past years.

TED Chan

10 Jan, 2022
TED Chan

5 stars from Google review 8 weeks ago
I would like to thanks for my properties manager Vicki Zhao for her professional and responsive activities that has taken good care of my properties, she always provide feedback and response quick with my enquiries. Thanks for her help!

Kathy Liu

10 Jan, 2022
Kathy Liu

5 stars from Google review 9 weeks ago
Excellent and professional service! Marcia Wang demonstrated a deep understanding of the local property market, my property was sold so quickly after just one open inspection. Very happy with her communication skills and sales strategy! When thinking selling / buying properties - think Marcia Wang from PIA!

yun lu

10 Jan, 2022
yun lu

5 stars from Google review 9 weeks ago
Hi, I will just like to thank you for my PIA agent Reina He, she is currently look after my property in Granville, She is very helpful , and take responsively and very patience to answer my question , and always quick response me ,and solve the problem for me, and i am very happy to deal with her, best regards Sherry , Yun Lu

claire zheng

10 Jan, 2022
claire zheng

5 stars from Google review 9 weeks ago
I would like to recommend Vicki Zhao to everyone who is looking for a property manager in PIA. She is very professional, honest and responsive. She was helping us to lease out our property during hardship on Covid periods. Vicki always very positive and optimistic who is looking after my property in past year, she even communicate with us at 9pm on phone to tell us what happen and what do we need to do. I had very happy experience with PIA, big thank you to my property manager Vicki Zhao and her team.

K L

10 Jan, 2022
K L

5 stars from Google review 11 weeks ago
Alex Chiu at PIA has been a great help in managing my property. He provided valuable input when it came to renovation and made sure the work was done to quality, took ownership in following up with the handy person.

Adel Alharbi

10 Jan, 2022
Adel Alharbi

5 stars from Google review 12 weeks ago
I would like to thank the property manager Simon who helped us to not worry about any rental related issues. During the past four years we spent in our previous apartment, Simon was very supportive especially during the COVID19 crisis. He provided professional, fast, honest and fair advice whenever needed.

Lily Gao

10 Jan, 2022
Lily Gao

5 stars from Google review 14 weeks ago
Alex Chiu and Roger Wu are so responsive and caring. Alex Chiu looks after my property in a very professional way, always patient with my queries. Roger wu did great job with my investment property open inspection. I really appreciate their kindness and hard work. Thanks Alex and Roger!

Lily Gao

10 Jan, 2022
Lily Gao

5 stars from Google review 14 weeks ago
Alex Chiu and Roger Wu are so responsive and caring. Alex Chiu looks after my property in a very professional way, always patient with my queries. Roger wu did great job with my investment property open inspection. I really appreciate their kindness and hard work. Thanks Alex and Roger!

Olivia Weis

20 Dec, 2021
Olivia Weis

5 stars from Google review
We would highly recommend Circle Liu. Throughout our sale and purchase she was super helpful, always available for any questions, remaining positive & worked hard towards our goals. She was open to listening to any concerns & gave us honest & open feedback.

billy see

20 Dec, 2021
billy see

5 stars from Google review
Circle Liu You are a good agent, save me a lot of time thank you

K Z

03 Dec, 2021
K Z

5 stars from Google review
(Translated by Google) Previously, the tenants defaulted on rent due to personal reasons, and the situation was more serious. Tony Wang has been very professional and patient in following up, communicating with the landlord and residents, and putting forward solutions many times to minimize the loss of the landlord. After the occupants moved out for some reason, Tony continued to coordinate with the insurance company to fight for insurance compensation and arrange the property to rent again in time. We have thus obtained relatively ideal results and avoided a lot of unnecessary trouble. Tony is the most ideal property management manager we have ever met, thank you very much for his help (Original) 此前住客因个人原因拖欠房租,情况比较严重。Tony Wang一直很专业、耐心地跟进,与房东及住客不断沟通,多次提出解决方案,尽量减少房东的损失。后住客因故搬离,Tony又持续协调保险公司,争取保险赔付,并及时安排物业再出租。我们因此得到比较理想的结果,避免了很多不必要的麻烦。Tony是我们遇到过最理想的物业管理经理,非常感谢他的帮忙

Himanshu Chaturvedi

03 Dec, 2021
Himanshu Chaturvedi

5 stars from google review
Reina He has been truly amazing as my property manager and she always helped me in a timely manner. She is very quick in attending to queries and that’s what makes her stand out. She is the best property manager I have seen in the last 5 years.

EMMA M

20 Nov, 2021
EMMA M

5 stars from google review
(Translated by Google) Andy Gu, the property manager is very nice. He has served me well for three years! Don't worry about anything! We all became good friends (Original) Andy Gu 物业经理人很nice 给我服务三年都很好!什么事情都不要我操心!我们都成为了好朋友

Julie C (Julie)

19 Nov, 2021
Julie C (Julie)

5 stars from google review
My property manager Simon negotiated with the landlord on behalf of me to arrange the reimbursement of a purchase and he did it! Thank you so much for your help and kindness! 10/10

张mingke

07 Jan, 2021
张mingke

5 stars from google review
(Translated by Google) The property manager Michael lee takes care of the guests, thank you very much for your team. (Original) Michael lee 物业经理替客人着想,非常感谢你们的团队。

Linda Lin

07 Jan, 2021
Linda Lin

5 stars from google review
I have had wonderful experiences with PIA. Michael Lee is exceptionally professional, responsive and considerate. Would definitely recommend to others.

清风细雨

04 Jan, 2021
清风细雨

5 stars from Google review (Translated by Google) There is a Reina He in your company, a very sweet little girl, kind and polite, and the influence of the first contact. Her work efficiency is very high, she has a clear idea of ​​answering questions, and she always patiently explains the requirements we put forward, because we do not understand the operation of some of the problems very well. During this period of time, she really worked hard, thank her very much for serving us, thank the Chinese League for such a good girl, we are very relieved to hand over the house to your company. Thank you for your cooperation! (Original) 贵公司有一位Reina He ,是一个非常甜美的小女孩,待人友善热情礼貌,初次接触的影响。她的工作效率非常高,解答问题思路清晰,对于我们提出的要求她总是耐心解释,因为我们有些问题的操作不是很理解。这段时间真的辛苦她了,非常感谢她为我们服务,感谢华人同盟有这样一位好姑娘,我们非常放心把房子交给贵公司。 谢谢合作!

Erwin Tiga

22 Dec, 2020
Erwin Tiga

5 stars from Google review
We rent a unit in the hills through PIA. George Zhou is our managing agent and honestly, he is the best, most courteous and professional managing agent we have ever dealt with. He is super responsive and all issues get solved quickly. I have nothing but good things to say about our experiences with PIA. Thanks for doing what you guys do.

Jay Wu

19 Dec, 2020
Jay Wu

5 stars from google review
Michael Lee is a fantastic property manager, making it simple and plenty of peace of mind when it comes to my investment property. Congratz on your promotion Michael, well deserved!

Cary Zhuangzhi Li

17 Dec, 2020
Cary Zhuangzhi Li

5 stars from google review
PIA has been managing my rental properties since 2012, and I'm pleased with their services. PIA not only helped me source tenants quickly but also handled the property vacate process well. In a recent incident, the tenant caused property damages, and PIA represented me in court. Thanks to my property manager Ivy Cai for keeping track of photo evidence and all the documents, the court settled the case fairly to both parties. I appreciate PIA's professional work and would recommend PIA to owners and tenants.

Kuma Patel

10 Dec, 2020
Kuma Patel

5 stars from google review
I highly recommend Ivy as property manager, she is very efficient and nice mannered manager I have ever seen. She helped me to talked to the landlord for the rent deduction and also helped me to adjusted the rent, it helps out a lots. Very much appreciated!

Jayden Li

08 Dec, 2020
Jayden Li

5 stars from Google review
We highly recommend Simon as an agent. My wife and I are delighted with daily communications with him. We found him very friendly, efficient and professional.

Lily Lin

04 Dec, 2020
Lily Lin

5 stars from Google review
(Translated by Google) 2020 is a very special year for everyone, it is simply the rhythm of turbulent times, one wave after another, and this is especially true for us as the owners! Fortunately, PIA's property management managers are very professional, experienced, friendly and patient, especially Tony Jiayu Wang! With the careful, patient and professional help of Tony, all losses including the 7-month rent arrears by the former tenant, etc., have passed the law and insurance procedures to help us get it back. I have to say that this is The coming of Christmas and New Year is definitely exciting news! Must sincerely say to Tony: Thank you for your hard work! (Original) 2020年对于大家来说是非常特别的一年,简直就是多灾多难、一波未平一波又起的节奏,对于业主的我们来说更是如此!好在PIA的物业管理经理都非常的专业、经验丰富而且为人友好、耐心,特别是Tony Jiayu Wang! 在Tony的细心、耐心及专业性地帮助下,前租客拖欠的7个月之久的房租等所有损失一分钱不少地都通法律、保险程序帮我们争取回来,不得不说这在圣诞新年来临之际绝对是个振奋人心的好消息! 必须真挚地对Tony说一声:谢谢你,辛苦啦!

kitty hui

27 Nov, 2020
kitty hui

5 stars from Google review
Thanks Massimo for your cooperation in looking after our property

HUISHENG CHEN

25 Nov, 2020
HUISHENG CHEN

5 stars from Google review
(Translated by Google) Property management Simon Zhang service attitude and quality are very good. Because of the epidemic, my house lost tenants and rent. He was very responsible and quickly helped me find tenants again. At the same time, he helped me communicate with the insurance company to get back all the lost expenses. I highly recommend Simon to everyone (Original) 物业管理Simon Zhang 服务态度和质量非常好。因为疫情的原因,我的房子损失了租客和租金,他非常尽责地快速帮我重新找到租客,并且同时帮我跟保险公司沟通,把损失的费用都拿回来了。 非常推荐Simon给大家

Deepak SHAH

16 Nov, 2020
Deepak SHAH

5 stars from Google review
Simon Zhangpeng and Jeff guo, thanks for you all prompt service.

Maggie Yang

11 Nov, 2020
Maggie Yang

5 stars from Google review
I have engaged PIA's property management team for my property management for 4 years. Their financial records are always clear and accurate and they reimburse the rental on time. The property manager team always response very quick and provide me with professional advice. I really appreciated their professional performance during my rental insurance claim, my PM Tony JIAYU Wang attend on-site for several times with great patients and attention to details. The whole process of claiming is smooth and nearly full amount insurance claim did recovery all my damage. I can really put my trust on the PM team of PIA.

leelau

04 Nov, 2020
leelau

5 stars from Google review
Tony Wang is both efficient and professional. I feel so confident having him looking after the property. I would be happy to recommend him to anyone for his high quality service.

Michael Guo

22 Oct, 2020
Michael Guo

5 stars from google review
Really happy with my property manager Tony Jiayu Wang's work. Professional, Responsive and Friendly.

WILLY LIN

15 Oct, 2020
WILLY LIN

5 stars from Google review
My agent - Mr. Michael Lee - has been very kind and helpful ever since I started looking for my. Current property, giving advice on mortgage and other services. Even when he now becomes my property manager he still provide helpful services on maintenances and such. I cannot thank him enough.

Jiaoqian Huang

10 Oct, 2020
Jiaoqian Huang

Alex鹰

09 Oct, 2020
Alex鹰

5 stars from Google review
(Translated by Google) Conscience merchants, service and response speed are first-rate, and there are not many responsible and enthusiastic intermediary companies in Sydney. I strongly praise property manager Andy Gu and sales consultant Tony Liu for their uninterrupted support and service during the epidemic! (Original) 良心商家,服务和响应速度一流,悉尼这么负责任和热心的中介公司不多,强烈点赞物业经理Andy Gu和销售顾问Tony Liu,感谢他们在疫情期间的不间断的支持和服务!

Dong Li

08 Oct, 2020
Dong Li

5 stars from Google review
professional service as property managers, knowledgeable and reasonable.

Shu Feng

07 Oct, 2020
Shu Feng

5 stars from Google review
Positive: Professionalism, Quality, Responsiveness, Value
George Zhou from PIA has been fantastic in managing my rental property. PIA is highly professional and experts in the local rental market across large area in Sydney. They are highly customer focused and result driven. George kept me update on my property 24/7. He well managed the landlord and tenant relationship to enable the best outcome for both parties. Highly recommended.

Dody Wiryadi

05 Oct, 2020
Dody Wiryadi

5 stars from Google reviews
Positive: Professionalism, Quality, Responsiveness, Value
George Zhou has been managing our property for quite a few years, and we highly recommended his professionalism and customer oriented service attitude. Very friendly and helpful whenever you need him. We are very glad to have an agent like him.

Sunny Chen

02 Oct, 2020
Sunny Chen

5 stars from Google review
Positive: Professionalism, Responsiveness
Tony Wong is my property manager, he is very fast responsive person and provide professional service. He look after property and tenants well, easy to communicate. Thanks so much to Tony Wong and PIA team.

jonathannchann

01 Oct, 2020
jonathannchann

5 stars from Google review
Positive: Professionalism, Quality, Responsiveness
I would highly recommend Phillip Ng as a property manager. He is very professional, responsible and responsive. He’s made my experience with PIA hassle free and I can truly feel that he always put his clients at the center of what he does.

I had to evict a tenant recently and Phillip was there every step of the way. He handled everything and liaised with all parties on my behalf while providing me with timely updates as I am located interstate. The process was smooth and to my surprise, he was then able to find a new tenant almost immediately and negotiated to lease the property at a higher rate. This shows that he is willing to go above and beyond for his clients.

I am very confident in recommending his professional services to anyone looking for a reliable agent!

Thank you again to Phillip and PIA!

Hoang Gaga

30 Sep, 2020
Hoang Gaga

5 stars from Google review
I want to give this company a 5-star review. Especially Alan and Rayxie, they always listen, sympathize and find ways to support me. I definitely recommend them to all my friends.

Eva Wang

30 Sep, 2020
Eva Wang

5 stars from Google review
Henry is a really responsible, progessional and reliable property manager. Really appreciate his help since last year.

Janet Ge

30 Sep, 2020
Janet Ge

5 stars from Google review
George Zhou has been quite patient and helpful during COVID-19 to help me find tenant replacement when I have 2 properties vacant at the same time with me facing enormous amount of stress. Like George’s attitude to try every angle and strategies to minimise income loss in the interest of owner. It turned out the results are quite satisfying and I am quite happy about it. Highly recommend PIA as your first option for property management. They have well-educated staff providing high quality services and strategic thinking across the industry. I have been with PIA since 2013. The longer you stay with them, the better results you see.

Alison Liu

28 Sep, 2020
Alison Liu

5 stars from google review
The agent Tony Wang has looked after 2 of my properties at Unit 806 & 807/6 River Road West, Parramatta for years. Can't recommend him enough for his responsive communication and enthusiasm for the property business. Tony is client-centred, he actively listens to my concerns and prioritise my needs. We have communicated back and forth throughout the COVID period, and he has supported my decisions wherever possible. Would definitely consult him for advice when I want to lease another apartment.

Suqin An

27 Sep, 2020
Suqin An

5 stars from Google review
I am very happy with Jeffrey , He aiways considers our owner"s situation and helps me fix any difficut issues with tenets or with insurance company. He works hard. He is very good on conmunication. He responds to my any questions at any time. He knows what he is doing and what he need to do . Well done Jeffrey ! You are one of my favourite property manager in PIA!

Hong Xiao

23 Sep, 2020
 Hong Xiao

5 stars from Google review
PIA has helped managed our property for 12 years now. They are always very responsive and quick to action. When the properties are about to be vacant , they're fast to put the properties up for listing and very active through the whole process. This year in particular our property manager Henry Qiu and his team has been exceptional especially given the difficult times in the rental market with Covid 19. They provided great advice on how best to get the property rented, with additional suggestions on repairs and maintenance. Thank you for your great efforts, it is much appreciated!

CANTY GUAN

21 Sep, 2020
CANTY GUAN

5 stars from Google review
(Translated by Google) Reina He, the contact with her changed my impression of PIA's property management. Although she is very young, she is very professional. In the years since I handed over the house to PIA for management, Reina was the first property manager to contact me and report the situation of the property, which immediately shortened the distance between PIA and the client. She is attentive and reliable. If I have a property to be managed by PIA in the future, I hope to keep it to her, so I can rest assured! Thank you, Reina! (Original) Reina He, 与她的接触改变了我对PIA的物业管理的印象,她虽然很年轻,却很专业。把房子交与PIA管理的这些年来,Reina是第一个主动与我联系和汇报物业情况的物业管理人员,顿时之间拉近PIA与客户之间的距离。 她细心靠谱,如果以后我有物业要交与PIA管理,我希望一直交给她,这样我很放心! 谢谢你,Reina!

Brian Kim

20 Sep, 2020
Brian Kim

5 stars from Google review
I would like to recommend The Property Investors Alliance to be your management agent and Masy Ma to be your leasing manager for being very responsible and professional. We were very amazed by Property Investors Alliance's services, the way they follow up and response quickly and lease out our unit within a short period by conducting several inspections which we had never requested especially during such tough period. If I have another investment property, I will definitely ask PIA to manage.

Richard LIU

18 Sep, 2020
Richard LIU

5 stars from Google review
I highly recommend George Zhou for his professional and efficient property management services. help me to lease out property in Carlingford very fast in such a hard pandemic period and work out tenant's pet concern with strata community effectively. worry-free service, thank you George!

Xiaolu Wu

16 Sep, 2020
Xiaolu Wu

5 stars from Google review
Our property is looking after very well by Simon for many years. He is a very responsible and caring property manager. Strongly recommend.

甘露

15 Sep, 2020
甘露

5 stars from Google review
(Translated by Google) Tony Wang is a serious and responsible property manager. He helped me to successfully rent out the property in a short period of time during the epidemic. During the period of communication, he responded quickly and answered all questions. The tenant raised a problem with the toilet tank, and Tony also took the initiative to help repair it. This helped the tenant solve the problem in a timely manner and saved the homeowner on maintenance costs. Although not masked, it is trustworthy. I hope that PIA will have more property managers like this, who will definitely go further and better. (Original) Tony Wang是一位认真负责的物业经理。他帮助我在疫情期间用很短的时间把物业成功租出,期间多次沟通,都是回复迅速,有问必答。租客提出马桶水箱有问题,Tony还主动上门帮忙修好,为租户及时解决了问题,更给房主节省了维修费。虽未蒙面,但却值得信任。希望PIA多一些这样的物业经理,一定会走的更远更好。

张路宁

15 Sep, 2020
张路宁

5 stars from Google review
(Translated by Google) I am very grateful to Ray Xie, an employee of the PMD department. He is very responsible for his work and helped me solve some of the complicated problems left by his previous colleagues. I also want to thank the boss of PIA for being responsible for the customers and very creditable, especially in Now when the environment is not good, it really feels at ease for the owner to give the house to pia management (Original) 十分感谢PMD部门的员工 Ray Xie,他对工作非常负责,帮我解决了他之前的同事遗留下来的一些复杂问题,还要特别感谢PIA公司老板对客户认真负责,而且非常有信用,特别是在现在大环境不好的时候,对于业主来说把房子给pia管理真的是感到很安心

kevin zhang

12 Sep, 2020
kevin zhang

5 stars from Google review
as customer of Ivy, Yane Cai, i m feeling lucy . manage property is not a easy job . Ivy, Yane Cai done very well . If friend of my have enquirers.i will recommend them to here as a customer

Jiaoqian Huang

10 Sep, 2020
Jiaoqian Huang

5-stars from google review
Tks, Brian, thank you for your thoughtful service for my property

Shu Feng

10 Sep, 2020
Shu Feng

5-stars from Google review
George Zhou from PIA has been fantastic in managing my rental property. PIA is highly professional and experts in the local rental market across large area in Sydney. They are highly customer focused and result driven. George kept me update on my property 24/7. He well managed the landlord and tenant relationship to enable the best outcome for both parties. Highly recommended.

Dody Wiryadi

10 Sep, 2020
Dody Wiryadi

5-stars from Google review
George Zhou has been managing our property for quite a few years, and we highly recommended his professionalism and customer oriented service attitude. Very friendly and helpful whenever you need him. We are very glad to have an agent like him.

unny Chen

10 Sep, 2020
unny Chen

5-stars from google review
Tony Wong is my property manager, he is very fast responsive person and provide professional service. He look after property and tenants well, easy to communicate. Thanks so much to Tony Wong and PIA team.

jonathannchann

10 Sep, 2020
jonathannchann

5-stars from Google review
I would highly recommend Phillip Ng as a property manager. He is very professional, responsible and responsive. He’s made my experience with PIA hassle free and I can truly feel that he always put his clients at the center of what he does. I had to evict a tenant recently and Phillip was there every step of the way. He handled everything and liaised with all parties on my behalf while providing me with timely updates as I am located interstate. The process was smooth and to my surprise, he was then able to find a new tenant almost immediately and negotiated to lease the property at a higher rate. This shows that he is willing to go above and beyond for his clients. I am very confident in recommending his professional services to anyone looking for a reliable agent! Thank you again to Phillip and PIA!

Uz Li

10 Sep, 2020
Uz Li

5-stars from Google review
Hereby I need to express my appreciation to Vicki Hua Zhao from PIA team! Vicki is a very professional, responsive and nice lady with fantastic communication skill, I have her to manage my a few properties, so far all satisfied! I will definitely bring my other investment properties to her to look after, will also recommend my friends to PIA as well.

Wael Sadek

03 Sep, 2020
Wael Sadek

5-stars from Google review
Great team , As a contractor we have dealt with Phillip NG For years in multiple buildings and homes , Professional and responsive , Highly recommend.

cc w

03 Sep, 2020
cc w

5-stars review
Enthusiastic and professional. George is very responsible. spontaneously help me solve different issue with my property. I'm very grateful with his help.

Jingjing Guo

03 Sep, 2020
Jingjing Guo

5-stars from Google review
George Zhou has been our property manager for quite a few years, and we are amazed and impressed by his professionalism and the caring attitude. it's a blessing to have an agent like him.

Saad Ahmed

02 Sep, 2020
Saad Ahmed

5-stars from Google review
I have been dealing with The Property Investors Alliance (PIA) for almost 2 years now and always found them very professional. Massimo Facci has always been very responsive and helped me out with any of the issues related to the property.

Kacy Chen

24 Aug, 2020
Kacy Chen

我的物业交给Tony wang 已经管理已经4年,非常专业尽责,任何闻讯有问必答!很好的中英文沟通,非常棒!继续努力

Marconi Gu

07 Aug, 2020
Marconi Gu

5-star from google review
Tony Wang is Property Manager I highly recommend in PIA. He is not only to help me solve lots of problem from tenants, but also he is keeping both me and tenants happy. He is fast respondent even on weekends. Many issues are raised by tenants in this difficult time, he can fix it in a short notice . I appreciate that he puts great efforts on maintaining and leasing my property. Hope all the best for PIA

Jing

07 Aug, 2020
Jing

5-star from google review
The senior property manager George, Si Zhou of PIA is really professional and responsive with his board knowledge range and great communication skills. Highly recommended if you wanna rest in peace!

Iamthe90s Wang

07 Aug, 2020
Iamthe90s Wang

5-star from google review
Highly recommend for my property manager Tom Zongtao Li, professional, patient, attending issues properly, and very responsive.

Peter Cheung

07 Aug, 2020
Peter Cheung

5 star from google review
I have invested in several investment properties in Australia and have used at least four different management companies. George is the best property manager I have ever met, and I was lucky enough to be able to leave my investment properties in his hands without any hassles!

Hao Qiu

07 Aug, 2020
Hao Qiu

5 star from google reivew
As property owner I appreciated PIA's professional service over the last 4 years. During Covid-19 period we lost our tenant however the Agent George is a very professional and responsive manager. He updated the situation with us on a weekly basis, explained his strategy very well and, he is able to find new tenant for us in few weeks while there are a lot of empty properties on the market!

Zheng Guanglou

07 Aug, 2020
Zheng Guanglou

5- star from google review
PIA is a super great property investment and management company in Sydney, and I personally have received a FIVE-star professional services and help from our agent, Mr Michael Lee, from the PIA. His professionalism, his diligence and his paying-attention-to-details made me believe that PIA is the real estate agency that our landlords can put trust in and our tenants can choose a property from for a long-term lease and peace of mind! Great job, PIA!

M D.

06 Aug, 2020
M D.

Perfect Property Management
PIA is very professional property management company. While I am especially thankful to ur manager Michael Lee who is very helpful and proactive. Our interaction with the company is very good so far.

Li Deng

05 Aug, 2020
 Li Deng

5-star from google review
我在贵公司购买物业并由你们的物业出租部管理,非常感谢 Reina He 在疫情期间及时的沟通,避免给我们造成损失,以非常高效率的工作方式,为我找到租客。非常感谢!

Lisha Ma

05 Aug, 2020
Lisha Ma

5 -star from google review
Brian is the best Property Manager I have ever met. He is dedicated to help me solve lots of problems from tenants, especially during this special difficult time. My tenant asked to decrease the rent before, but Brian negotiated and communicated between tenant and me timely for our best interests, no matter in the late nights or weekends. My tenant and I both got the best result finally, which saved lots of trouble and relieved my financial situation perfectly. Thanks for PIA, thanks for Brian. I will support your business continuously. Hope you all the best for this special time!

Li Deng

05 Aug, 2020
 Li Deng

5-star from google review
我在贵公司购买物业并由你们的物业出租部管理,非常感谢 Reina He 在疫情期间及时的沟通,避免给我们造成损失,以非常高效率的工作方式,为我找到租客。非常感谢!

Michelle Cui

05 Aug, 2020
Michelle Cui

5-star from google review
Been a customer with PIA since 2011. Worked with a number of property managers over the years. Majority of them are very professional and attend to issues promptly. Would highly recommend Michael Lee for remaining great relationships with tenants and go out his way to work out solutions for tenants while keeping the cost to a minimum for us landlords.

Michelle Cui

05 Aug, 2020
Michelle Cui

5 star review for PIA Rental Guarantee
PIA rental guarantee has given us a lot of confidence when the market takes a downturn to know that there is constant income stream from the properties to cover the expense.

Wang Vincent

28 Jul, 2020
Wang Vincent

5-star from Google review
我们是四年前从购买楼花开始,觉得PIA提供的全程服务值得称道。三年前房产交付,即刻就签订租金保障协议,在接下来的三年里,租客换了几个,房屋损坏后的处理维修,PIA的专业服务都值得称道,我们都不需要去烦神。特别是今年初,房客早就退房了,即便在新冠疫情对全体地产商业严重损害的时候,PIA仍然按照租金保障协议按时支付全额租金。而且在租金保障协议到期后,又在短时间(一个月内)找到租客。原本以为这次投资房在疫情冲击下,会损失惨重,但由于PIA的服务和努力,让我们能安心持有投资房产,相信能迎来以后的可观的盈利。特此特别感谢房产管理部门Tony Wang的支持!

Wayne Gu

28 Jul, 2020
Wayne Gu

5-star form Google review
你们好! 我在贵公司购买物业并由你们的物业出租部管理,此系统管理先进,每月准时出报告。 在此非常感激PIA 物业管理经理 Brian Fang ,工作认真负责,积极为我们的利益着想,及时反映出租市场情况,与业主和租客之间做好沟通的桥梁。 受到新冠肺炎病毒影响,我的物业出租房客提出退房,Brian 马上通知我们,分析市场情况,采取新的策略,及时刊登广告招租。 在最短的时间内找到客户,当时刚好是星期天休息的时间,但Brian Fang 不管是休息时间,当收到客户信息后,通知我们并了解到租客资料,商讨租金事宜等等。 再次感谢

Evelyn Mu zhang

28 Jul, 2020
Evelyn Mu zhang

5-star form Google review
Vicki Zhao 是我认识最好的物业经理。专业认真负责直接避免了我在疫情期间经济损失,成功且有效避免了房东的极大利益损失。在最近一次的租约到期续约之时,特别是当前租赁市场整体疲软,竞争激烈市场动荡中,以最大的限度的争取到了租客的信任和信心,果断又机智的成功续约6个月。这让投资者们无比欣慰和信心满满。感谢您的专业服务,这也更加奠定和PIA为盟的信心和决心。任世事变幻,寻一处心安。

Qi Lian

17 Jul, 2020
Qi Lian

5 star review received form google review
我的顾问Tony服务很好,房子出现任何问题都会随时沟通,及时反馈,专业且有效。房子交给他们打理很安心.

Fang Chen

22 Jun, 2020
Fang Chen

Dear Justin,
Hope you are well under this unprecedented circumstance.
I am writing here to express my sincere appreciation to PIA’s property management services, particularly for Phillip Ng’s work. Phillip helps me to manage all my properties with PIA. He is very professional, providing regular property check-ups and rental appraisals. He manages well on various issues around properties including maintaining tenant relationships, repairs, insurances and many more. Recently I am doing refinance on my Auburn property (the first investment I had with youJ). He responded very promptly to few urgent requests. I really appreciated.
I would like to thank you and PIA, and please pass on my wholehearted gratitude to him.
Kind Regards,
Fang
Fang Chen, PhD

Sf Khan

11 Feb, 2020
Sf Khan

5 stars from Google review
Found a near new property in a great location to make it our first home in Australia through PIA . Lived for 2 years and never had any issues with the agents or the property. Simon Zhangpeng our property manager was always quick to respond to requests and queries especially during moving out. Highly recommended to all !

Bela BH

01 Dec, 2019
Bela BH

5 stars from Google review
I have had a good experience with PIAin Parramatta and recommend them to anyone looking for an agent to rent. Special Thanks to Mr Alex Chiu, he is very expert, professional and helpful in throughout the process. Really Satisfied.

Anh D Huynh

12 Nov, 2019
Anh D Huynh

Thank you to Coco Liu
To whom it may concern,
I would like to say thank you to Coco Liu who help us sold our house at Baulkham Hills. We went through so much trouble to sell our house but Coco Liu sold our house in the shortest time. Coco sold our house at the price that we want. Coco was always on our side (seller side). We can feel that Coco enjoy what she is doing best and would not hesitate to go extra mile to achieve the goal. We are very happy and greatly appreciated all the effort that Coco put into selling our house. I will not hesitate to recommend Coco Liu to all my friends.
Kind regard,
Anh D Huynh

Shellie Robertson

29 Oct, 2018
Shellie Robertson

It is greatly appreciated to be kept up to date regarding changes as to ‘new agent for the rental property’.


Previous agent ‘Alex Chiu’ was an absolute ‘stand out’ and provided the upmost efficient customer service from the very first day I met him to attend an inspection.

I wish him the very best, and may he succeed high on his career pathway.

Thank you very much for keeping me informed at all times.

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